[This review was collected as part of a promotion.] The washer is noisy! The hoses are the culprit. That being said, the results speak for themselves! Overall, I am very pleased and would recommend this product!
[This review was collected as part of a promotion.] I bought this because it was a great price. I love the 2 ice makers. Only thing I would change would be more room in the refrigerator for juice or tea bottles. Shelf height is a little low. Still a great refrigerator though.
[This review was collected as part of a promotion.] Have had the dryer for only 1 1/2 years and it needs 4 new rollers and a new belt tensioner. Disappointed after spending so much extra for the newest technology at the time. Seems way to soon to be having problems with medium-light use. I should have looked closer at the warranty before purchasing this LG set.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy Chris, Customer Service, March 5, 2019
First, allow me to thank you for purchasing our appliances and becoming part of our LG family. We hear your voice and appreciate that you've taken your time to share your important performance experiences regarding your dryer. If you have not already, please reach out to a specialist via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can help you with this. ^CP
Written by a customer while visiting lg.com
Customer Rating
3
YESSS!!! it's now DISCONTINUED!
on August 21, 2019
Posted by: Kerry2424
from Atlanta
I've had this washer/dryer for 3 years. From day one, I thought something was just not right. I previously had a slightly more upscale brand and finally, the dryer quit. I LOVED that dryer (!) but by then the company had gone to all compact machines. OK, so I was spoiled... but this LG dryer doesn't even come close to my old dryer in performance, useful (!) features and ease of use. This LG doesn't dry our clothes properly, even when set correctly (and yes, I know you can 'time dry'). Really frustrating to pull out damp (!) clothes after waiting for the load to finally finish! I don't want my clothes crispy dry but I'd like them to be “wear-out-of-the-dryer” dry. All these bells & whistles still can't hide the fact that wet clothes out of the dryer just doesn’t cut it. What a let down.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Written by a customer while visiting lg.com
Customer Rating
1
dryer doesn't dry
on November 28, 2015
Posted by: kathyarj
from Columbus, IN, United States
Repeated cycles on "very dry," and clothes are still wet.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
Don't Waste Your Time
on December 1, 2017
Posted by: Marc54
from Suffolk, VA, United States
On our third one and it still stinks. Lower part of door seal does not fit tightly so not only does lint come out but so does water when the steam cycle is on.
Pros: easy to use
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
4
Response from lg.comBy Chris, Customer Service, December 15, 2017
What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP