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Customer Reviews Collected from lg.com |
LG - SteamDryer 7.4 Cu. Ft. 10-Cycle Electric Dryer with Steam - Cherry Red
Average Customer Rating:
4.5
Rating breakdown 565 reviews
5 Stars
402
4 Stars
99
3 Stars
34
2 Stars
12
1 Star
18
90%of customers recommend this product.
(
492 out of
547)
Customer Reviews for LG - SteamDryer 7.4 Cu. Ft. 10-Cycle Electric Dryer with Steam - Cherry Red
Customer Rating
1
Returning this
on November 24, 2018
Posted by: Wanda01
from Langley BC
Just had this dryer installed and was extremely shocked and upset.
Of all the years I have owned a dryer with a light in the drum this one does not have one. And also the black operating panel Does not illuminate to see options for drying
Of all the years I have owned a dryer with a light in the drum this one does not have one. And also the black operating panel Does not illuminate to see options for drying
No, I would not recommend this to a friend.
Quality
5
Features
1
Value
4
Response from lg.comBy AB, Social Media , November 26, 2018
Thank you for your feedback, it is very greatly appreciated. I hate to hear you were dissatisfied with the dryer. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Written by a customer while visiting lg.com
Customer Rating
1
Less than 2 yrs old
on December 7, 2018
Posted by: Sorry I bought an LG
from Dacono.CO
I have had to have the rollers replaced on this machine. It is not even a 1.5.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy CS, Social Media , December 10, 2018
That's terrible to know you had to experience such an unfortunate malfunction with the rollers. I too would be frustrated after only having the unit for 1.5 years. I appreciate the feedback needed to gain insight on this matter. If you're in need of additional support reach out via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. Thanks! ^ CS
Written by a customer while visiting lg.com
Posted by: wwwayne2000
from Jacksonville, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Looks good, with great features, functions and it is easy to use. Most importantly, the clothes come out fabulous.
Pros: ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jacki270
from Rhode Island
Verified Purchase:Yes
[This review was collected as part of a promotion.] Dryer is 11 months old & motor died. Not real happy . Though it was fixed under warranty thank goodness I still can’t believe it.
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy CS, Social Media , December 31, 2018
That's not what we expect to hear after owning the unit for 11 months and an unexpected malfunction occurs causing the motor to die. I understand your frustration at the moment but happy to know the issue was resolved and you're satisfied once again. If ever should you need assistance with this matter reach us via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. Thanks! ^ CS
Written by a customer while visiting lg.com
Posted by: Leonard 68
from Sioux falls
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bright lights and good settings make this very easy to use.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: jamb0857
from Chesapeake
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had the dryer for almost 2 weeks and it drys much better than than old one I had.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: SLH76
from Richland, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this for about a month now. While I enjoy the steam feature, I do wish there were more than two settings that did not use steam.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ADWATTS
from Albuquerque
Verified Purchase:Yes
[This review was collected as part of a promotion.] Since day one this dryer has made a constant thumping noise. One month after purchase we had a serviceman come, and replaced the rollers, now it makes a thumping AND a machine gun noise!! Serviceman said the noise would go away in two weeks. It hasn’t! I am very disappointed. I will have to miss work for another 4 hour window for a second service visit. I would like a new dryer sent.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy EJ, Social Media, March 18, 2019
Hi, I hate to hear you have experienced this issue with the dryer you purchased! This is definitely not what we expect from our products. So that we can get this resolved for you, please reach out to us online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ
Written by a customer while visiting lg.com