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Customer Reviews Collected from lg.com |
LG - SteamDryer 7.4 Cu. Ft. 10-Cycle Electric Dryer with Steam - Cherry Red
Average Customer Rating:
4.5
Rating breakdown 565 reviews
5 Stars
402
4 Stars
99
3 Stars
34
2 Stars
12
1 Star
18
90%of customers recommend this product.
(
492 out of
547)
Customer Reviews for LG - SteamDryer 7.4 Cu. Ft. 10-Cycle Electric Dryer with Steam - Cherry Red
Customer Rating
2
Great dryer but now ruining clothes!
on January 4, 2021
Posted by: JulieA34
from Arizona
Great dryer but now ruining clothes!
For the last few weeks my mothers have been catching on the lint filter (which will not go all the way down into the trap). They twist while drying and get ruined.
For the last few weeks my mothers have been catching on the lint filter (which will not go all the way down into the trap). They twist while drying and get ruined.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, January 22, 2021
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Betty H
from Berlin ND
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a flew years ago. It is the best dryer, my clothes are always dry.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ronnie 007
from Spanaway
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lg employee was on time and very professional. The service was great.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Roosters21
from Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] New dryer installed installed for about a month. Yet to dry my first load. Error code for vent yet we just had all the vents cleaned prior to installing the dryer. Still waiting for a technician. Second dryer from LG we’ve had problems with. Once you get them working they are efficient.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, April 13, 2021
We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Bryan214793
from Nampa, id
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love most things about this dryer. I don't like the lint trap design. I described the issue in a statement below
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Flanker25
from Tallahassee, FL
Verified Purchase:Yes
We enjoyed the dryer's performance for almost 3 years. For some odd reason, the lent filter stopped fitting properly whereas it protruded about 1/4" above its housing. As such, some clothing items got stuck on the lent tray, were twisted badly and caused the entire load of clothes to get twisted as well. The items that got
caught on the lent tray were often twisted so badly that they could not be worn again. Lastly, the heater malfunctioned at the same time, replaced May 4, does not heat at all, and the repairman is scheduled to return on May 12, 2021.
caught on the lent tray were often twisted so badly that they could not be worn again. Lastly, the heater malfunctioned at the same time, replaced May 4, does not heat at all, and the repairman is scheduled to return on May 12, 2021.
Pros: Features/Settings
I would recommend this to a friend!
Quality
3
Features
5
Value
5
Response from lg.comBy ^DLI, LGE Social Media, May 10, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Stuck in high
from Versailles KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] It dries clothes well, but the only setting that works is Cotton. Controls will not allow me to change them any longer.
Pros: Style/Design, Quality
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 22, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Franco1
from Miami, fl.
Verified Purchase:Yes
[This review was collected as part of a promotion.] So happy i choose this dryer. Best i ever own. Great design
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com