[This review was collected as part of a promotion.] Workhorse machine - lots of useful settings and is actually pretty quiet. We keep this machine constantly running and it’s never let us down. I have recommended this specific machine to several friends who have purchased and are equally impressed and satisfied.
[This review was collected as part of a promotion.] If you want long lasting dependable appliances, don't buy LG products. They are designed with planned obsolesce in mind. LG's marketing plan appears to sell you a new, expensive appliance frequently. In order to do that the appliance they sell you must fail shortly after its "warranty" expires and the cost to repair the appliance will not be cheap. the repairs will be such that even a gifted owner will not be able to repair the unit
Pros: Features/Settings
Quality
1
Features
1
Value
1
Response from lg.comBy LG Customer Experience team, Customer Care, November 20, 2023
First and foremost, we would like to thank you for taking the time to provide feedback on your experience with LG. We genuinely value every review, as it helps us identify areas for improvement and continually strive to provide exceptional service. We want to assure you that our products are built with the consumer in mind. Our goal is for style and convenience to make chores fun again. Please send us a private message on social media using the handle @LGUSSupport, we're here ready to help. ~Tanisha
You asked for a product review on a washer purchased in 2015 -almost 9 years ago. It did not last 10 years which was our expectation when we purchased the machine.
Pros: Features/Settings
Quality
3
Features
4
Value
3
Response from lg.comBy LG, June 9, 2024
We appreciate you taking the time to share your experience with us about your LG washer, model WM3370HWA. We understand your disappointment that it did not meet your expectations in terms of longevity. Your feedback is valuable to us, and we thank you for bringing this to our attention. If there's anything we can do to assist you, please feel free to contact us via private message on social media using @LGUSSupport along with your contact information. We're here to support you. ^Win
[This review was collected as part of a promotion.] I received this washer from my mother after she bought a new one a few years ago, this product has been wonderful as it is almost 11 years old and still running like new!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
We have had our LG washer for some 8 years now and it is still working like a champ. It is really a workhorse and does a wonderful job with all different types of clothes and settings. We recently had solenoids replaced to correct some minor leaking in the tub but the machine itself is still performing like brand new. We love LG products and will definitely buy again when the time comes.