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Customer Reviews Collected from otterbox.com |
Otterbox - Commuter Series Wallet Case for Apple iPhone 6 - Black
Average Customer Rating:
4.4
Rating breakdown 406 reviews
5 Stars
276
4 Stars
57
3 Stars
35
2 Stars
16
1 Star
22
86%of customers recommend this product.
(
337 out of
392)
Customer Reviews for Otterbox - Commuter Series Wallet Case for Apple iPhone 6 - Black
Posted by: Hannahlgluck
Verified Purchase:Yes
I bought a couple of weeks ago and I am very happy with the case very sturdy and I'm not afraid if my phone drops I know it won't break
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Fox499
Verified Purchase:Yes
I don't like nothing about this case because I dropped one time on the corner and my brand new phone shattered...
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 7, 2017
Hey Fox499,
We're so sorry to hear that your iPhone suffered a tragic accident in one of our Commuter cases. We test our products extensively to ensure they provide the best protection available, but unfortunately, there are many different components that can impact a situation, and some of them are beyond our control. Although our warranty does not extend to the Apple product, we would love to offer you a replacement OtterBox in the event that your case was also compromised during the incident. If this is an option you would be interested in, please feel free to give our friendly representatives a call at 1-855-688-7269, and they will be happy to further assist you with this.
Sincerely,
OtterBox Customer Service Team
We're so sorry to hear that your iPhone suffered a tragic accident in one of our Commuter cases. We test our products extensively to ensure they provide the best protection available, but unfortunately, there are many different components that can impact a situation, and some of them are beyond our control. Although our warranty does not extend to the Apple product, we would love to offer you a replacement OtterBox in the event that your case was also compromised during the incident. If this is an option you would be interested in, please feel free to give our friendly representatives a call at 1-855-688-7269, and they will be happy to further assist you with this.
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Pete
Verified Purchase:Yes
I have an old 4 yrs old case. The new one I just purchased did not fit well at all. It is very difficult to insert the charging cord. Poor quality. Not like the 4 yr old one
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 26, 2017
Dear Pete,
We're sorry to hear that your iPhone 6 Commuter is not holding a candle to your previous version! It would certainly be frustrating to have a case that doesn't fit well, and we would love to remedy the situation with a warranty claim! Please feel free to call our friendly Otters at 1-855-688-7269, and they'll happily order you a replacement case that should keep your iPhone protected going forward!
Sincerely,
OtterBox Customer Service Team
We're sorry to hear that your iPhone 6 Commuter is not holding a candle to your previous version! It would certainly be frustrating to have a case that doesn't fit well, and we would love to remedy the situation with a warranty claim! Please feel free to call our friendly Otters at 1-855-688-7269, and they'll happily order you a replacement case that should keep your iPhone protected going forward!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Idris
Verified Purchase:Yes
As other reviewers have noted, there seems to be some gapping between the slipcover and the hard shell, but it's minor and doesn't affect the quality of protection. Love otterbox and feel much safer with my phone protected!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Smickers
Verified Purchase:Yes
I bought this COMMUTER OTTER BOX and I love this product. Since 2009 I’ve only used OtterBox. This slim/sleek design is awesome. Will buy again ❤️
Written by a customer while visiting otterbox.com
Posted by: Hsmith
Verified Purchase:Yes
I can open the little doors for charginging and earplugs. I haven’t dropped it as it’s easy to grip without being too bulky. Color was right on.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Candi
Verified Purchase:Yes
Have had this new case a few weeks now, and it’s an awesome protector!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Filtz
Verified Purchase:Yes
I bought original Otterbox 22 months ago. A smal piece broke off near a corner. It ws replaced free of charge, with only a small fee for S&H.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com