Otterbox - Commuter Series Wallet Case for Apple iPhone 6 - Black
Average Customer Rating:
4.4
Rating breakdown406 reviews
5 Stars
276
4 Stars
57
3 Stars
35
2 Stars
16
1 Star
22
86%of customers recommend this product.
(
337out of392
)
Customer Reviews for Otterbox - Commuter Series Wallet Case for Apple iPhone 6 - Black
Customer Rating
4
My go to phone case
on July 16, 2016
Posted by: Seeyaleah
I'm on my second iPhone model and second commuter wallet case since 2013. As someone who frequently drops their phone otterbox of all models has been my go to since 2012 when I got my iPhone 5. But I truly fell in love a year later when I discovered the commuter wallet. The case is sturdy and strong for my clumsy self while the wallet offers everything I need quickly like my ID at my fingertips all the time. The only small complaint I have is how limited the options are for the 6 model. When I had the 5 there was at least one colored outer shell which Id love to see for the 6/6s.
I want a case that's unique, but practical, protecting my phone, and this fit perfectly w/ that. I was able to select a slim, but sturdy case in colors that I like, not what retailers push. The package was actually crushed in shipping, and without any grief, Customer Service sent replacements. I have the perfect case to protect my phone from any stupid human moments and from a company that upholds its guarantee!
Bought this a few weeks ago, love that it isn't as bulky as other cases. Already dropped it and it did not break. I would have given it 5 starts, but I wasn't impressed with the screen protector, it is just a stick on sheet. I would have preferred a plastic piece.
I bought this about a month ago because I loved my last case of the same model. Unfortunately, the two pieces do not fit together well. I read a review that said some people found theirs eventually became more snug but mine have not. There are gaps between the pieces and I am afraid that the more flexible rubber piece will rip easily. It is too much of a hassle to package up and return as I ordered online.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, August 7, 2016
Hi Kertizzle,
We are sorry that this Commuter case is not fitting together well. This is very abnormal and we absolutely want to get this fixed as soon as possible. Please give our friendly Otters a call at 1-855-419-7417, and we will be happy to get a hassle free warranty replacement case lined up for you in practically no time at all!