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Customer Reviews Collected from otterbox.com |
Otterbox - Commuter Series Wallet Case for Apple iPhone 6 - Black
Average Customer Rating:
4.4
Rating breakdown 406 reviews
5 Stars
276
4 Stars
57
3 Stars
35
2 Stars
16
1 Star
22
86%of customers recommend this product.
(
337 out of
392)
Customer Reviews for Otterbox - Commuter Series Wallet Case for Apple iPhone 6 - Black
Posted by: SCBiker
from Columbia, SC
Gender:Male
Verified Purchase:Yes
I purchased the Defender for my Iphone 6 and I love everything about it. The fit is perfect and I love how it makes it look tough and still maintain the ease of use. I also feel very protected. I also had a minor issue and the Otterbox Company went out of their way to help. I would highly recommend this company, because they do it right.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sj0412
Verified Purchase:Yes
The reason I gave it a 4 rating instead of a 5 is because the case is to slippery. It constantly slips out of my hand and is hard to hold on to. It would be better if they made it like the defender and put the plastic on the inside and the rubber on the outside.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Not Impressed
on August 5, 2016
Posted by: evan27
I just got the case, and I'm sorry to say that other reviews are correct in that the wallet compartment is very difficult to open. It really deserves 2.5 stars, but 3 will be accurate if the wallet lossens up with use. The case offers good protection, and is stylish, so it's not all bad. I'm very satisfied with the black lining and white shell. The shell is very slick though. No traction at all. Good thing there's a case on it because I anticipate dropping my phone more now. If the traction issue and wallet compartment are fixed, this could be a 5 star case, but those problems are significant.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, August 8, 2016
Hi Evan,
Thanks for your feedback! We are sorry that this Commuter Wallet is bit too slippery for your comfort level and that the wallet drawer is being difficult. If the wallet drawer is stubborn at first it should become more user friendly after a little time.
We certainly weren’t out to cause any slippery situations, but rather create a streamlined design with ease-of-use for clothing pockets, etc. If you find that the wallet drawer problem persists or if you have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-419-7417. We are happy to help!
Best,
OtterBox Customer Service Team
Thanks for your feedback! We are sorry that this Commuter Wallet is bit too slippery for your comfort level and that the wallet drawer is being difficult. If the wallet drawer is stubborn at first it should become more user friendly after a little time.
We certainly weren’t out to cause any slippery situations, but rather create a streamlined design with ease-of-use for clothing pockets, etc. If you find that the wallet drawer problem persists or if you have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-419-7417. We are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Megp777
Verified Purchase:Yes
Bought this a week ago and I am in love. I've always bought the defender series because it protects the whole phone. But this style is a lot thinner and protects your phone just as much. It makes it feel like I don't have a case in which is lovely! Expect a 8-10 days for delivery.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jody
Verified Purchase:Yes
Best way to protect your phones. Only brand we buy for our house.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: cyndyd
Verified Purchase:Yes
This is my second one and I love it! As a matter of fact, I took my phone out of my original case at the dealer and they said "oh, new phone" and I said, "No, it's 2 years old and not a scratch on my IPhone 6. We are hikers and our phones tend to get abused! I highly recommend Otter Box!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Missjdar
Verified Purchase:Yes
I bought this new case and I love it but wouldn't recommend pink because it gets dirty quick and looks stained
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, March 27, 2017
Hi Smiley,
Thanks for your feedback! We’re sorry that this Commuter case is getting dirty. We understand why this is less than ideal and we certainly want to help out.
We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269 and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Thanks for your feedback! We’re sorry that this Commuter case is getting dirty. We understand why this is less than ideal and we certainly want to help out.
We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269 and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
I LOVED IT FOR MY 6!
on March 26, 2017
Posted by: Maddi
It was a lifesaver for my iPhone 6. With two kids and being one of the most clumsy people ever! It saved my phone on numerous occasions. And considering my purse is apparently meant to just carry crayons and toy cars and I have no room whatsoever for a wallet. I always knew where my cards were. Now that I have an iPhone 7 I I can't find a case that compares and provides the same protection this has. PLEASE make this for the 7 my phones life and debit cards depend on it!
-Signed Mother who is just trying to keep her sanity!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com