I’m a truck driver and I’m rough on phones. My phone had fallen out of my truck multiple times. I never worry about it. Just replaced a trashed otter box for a new one. Not a scratch on my phone.
Got it one week ago cannot pull apart the case. Tr
on August 18, 2020
Posted by: suzz
Verified Purchase:Yes
I cannot pull the two back and front apart. I have tried numerous times it seems like they're molded together. I cannot get my phone in there. There must be a trick to separating the box but it's not working for me
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, August 21, 2020
Hey Kaia,
We're so sorry about your difficulties with this Commuter Series case. We're just as puzzled as you are!
Please reach out to us on our contact page, and we'll dive in with some troubleshooting tips which should smooth things over in no time at all.
I left my phone on the hood of my car and drove away... three blocks later as I turned a corner my phone flew across the intersection! Someone found it and the police had it. The phone was perfect... but the otter box was scratched up. It saved my phone so I was happy to buy a new one! Love it!!