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Customer Reviews Collected from otterbox.com |
Otterbox - Commuter Series Wallet Case for Apple iPhone 6 - Black
Average Customer Rating:
4.4
Rating breakdown 406 reviews
5 Stars
276
4 Stars
57
3 Stars
35
2 Stars
16
1 Star
22
86%of customers recommend this product.
(
337 out of
392)
Customer Reviews for Otterbox - Commuter Series Wallet Case for Apple iPhone 6 - Black
Posted by: Oasi47
from Indiana
Gender:Male
Verified Purchase:Yes
Both my wife and I have used Otterbox cases before and had tested (not intentional) the cases by being dropped on concrete, and they stood up very well. So when we got new IPhone 6 we only looked & bought Otterbox cases. I got the Defender and she got the Commuter. Was disappointed in the instructions for putting on the Commuter screensaver for my wife's IPhone 6. Tried to clean the screen prior to putting on the screensaver then put it on and tried to get out the bubbles but were impossible to get out. She is just dealing with it for now but I keep hearing about the bubbles when she uses it. Not sure how long I can put up with her comments
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ChelseyBrown
Gender:Female
Verified Purchase:Yes
I love the design of this case and the color variations. I love how slim the case is and the functionality of the overall design. I've dropped it a few times (face up) and it's been just fine... However, the case does not fit snugly around my Iphone6 like it should, and I'm very hesitant about the screen protector that comes with it. It seems like this is a good compromise as far as size and width goes for the case, but I worry that the screen protector lacks drop protection, and the looseness of the case worries me a lot.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 15, 2016
Hi Chelsey,
Great to see that the OtterBox Commuter has been taking care of business in terms of drop protection, but let's get you into a warranty replacement to make sure you've got a nice, snug Otter fit that will give you peace of mind!
If you are interested in a bit more protection for the face of your iPhone, we do also offer the OtterBox Alpha Glass - a tempered glass screen protector that pairs great with the Commuter! You can take a closer look right here:
http://www.otterbox.com/en-us/iphone-6-6s/alpha-glass-screen-protector/apl38-amp600.html?dwvar_apl38-amp600_size=AH#start=1
Give us a call at 1-855-688-7269 if you'd like us to set up the warranty replacement or if you have any questions, and we'll always be happy to help!
Cheers,
OtterBox Customer Service Team
Great to see that the OtterBox Commuter has been taking care of business in terms of drop protection, but let's get you into a warranty replacement to make sure you've got a nice, snug Otter fit that will give you peace of mind!
If you are interested in a bit more protection for the face of your iPhone, we do also offer the OtterBox Alpha Glass - a tempered glass screen protector that pairs great with the Commuter! You can take a closer look right here:
http://www.otterbox.com/en-us/iphone-6-6s/alpha-glass-screen-protector/apl38-amp600.html?dwvar_apl38-amp600_size=AH#start=1
Give us a call at 1-855-688-7269 if you'd like us to set up the warranty replacement or if you have any questions, and we'll always be happy to help!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: sidetrack
from Auto Mechanic in Chicago area
Gender:Male
Verified Purchase:Yes
Had a Otter Box on my first iPhone,but when it died,I went out and replaced the phone at the phone store.At the time of purchase they suggested a case for protection of my new phone, but it wasn't a Otter Box.I purchased it anyway and it just didn't have the protection and feel of a Otter Box that I have grown to love.After 2 months of dealing with it's feel I ordered up my Otter Box for my new phone and I couldn't be happier.Just like the good old days. Thanks Otter Box.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: hdb2000
from Sandia, Texas
Gender:Male
Verified Purchase:Yes
iphone 6s Commuter case. Really nice case fits in pocket not bulky and has the dust covers which i think is a must have when carrying an iphone in your pocket. Comes with a screen protector but i used a glass screen protector instead.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kathy69
from Jasper, IN
Gender:Female
Verified Purchase:Yes
Love the sleek design and the it was very affordable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cld5191
Verified Purchase:Yes
I have purchased a few otter boxes and have always had issues with the design wearing off quickly, but this one cracked behind the volume buttons within a week. Not thrilled.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 2, 2016
Hi Cld5191,
We are truly sorry that this Commuter cracked behind the volume buttons. We can completely understand why you are not thrilled and we definitely want to help you out with this unusual situation. Please give our friendly Otters a call at 1-855-419-7417, and we will be happy to get a warranty replacement going for you.
Best,
OtterBox Customer Service Team
We are truly sorry that this Commuter cracked behind the volume buttons. We can completely understand why you are not thrilled and we definitely want to help you out with this unusual situation. Please give our friendly Otters a call at 1-855-419-7417, and we will be happy to get a warranty replacement going for you.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Mountaingirl49
Verified Purchase:Yes
Thank you to all the friendly otters who worked hard to fill my order in such a timely manner! My new iPhone couldn't be happier, & the fact that you're in my home state of CO makes doing business with you even sweeter!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ambermosher
Verified Purchase:Yes
I bought this case roughly a month ago, and it's great! It fits in my pocket, and has a good grip. It protects my phone against bumps and drops that happen frequently with me. I used to be nervous to take my phone on scene with me as I'm a first responder (firefighter and medic) but this case does a great job of protecting it against bumps and drops!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com