 |
Customer Reviews Collected from Samsung US |
Water Filter for Select Samsung Refrigerators - White
Average Customer Rating:
3.4
Rating breakdown 66 reviews
5 Stars
28
4 Stars
12
3 Stars
6
2 Stars
1
1 Star
19
71%of customers recommend this product.
(
39 out of
55)
Customer Reviews for Water Filter for Select Samsung Refrigerators - White
Customer Rating
1
HAF-CIN Water Filter
on December 22, 2014
Posted by: MikeM68
from NY
Expertise:Intermediate
The filter claims it can filter up to 300gal of water yet I haven't even used 5 gallons and its indicating I should replace it. I installed the frig. only 3 months ago with very light water consumption. I'd like to give this a higher rating but at $50 bucks a pop, I can't see using this if this is the life expectancy.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy Trisha, Samsung Care, April 14, 2022
Hi MikeM68,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience of the water filter only lasting less than 6 months. This happens depending on the quality of the water in your area and the amount of water you dispense, you may want to change the filter more or less frequently than the light suggests. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter: Reset the water filter light.
https://www.samsung.com/us/support/answer/ANS00060149/
I suggest clicking this link for a water filter replacement:
https://www.samsungparts.com/PartsList.aspx?PartType=WATER%20FILTER
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144403001
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience of the water filter only lasting less than 6 months. This happens depending on the quality of the water in your area and the amount of water you dispense, you may want to change the filter more or less frequently than the light suggests. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter: Reset the water filter light.
https://www.samsung.com/us/support/answer/ANS00060149/
I suggest clicking this link for a water filter replacement:
https://www.samsungparts.com/PartsList.aspx?PartType=WATER%20FILTER
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144403001
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
water filter
on May 16, 2013
Posted by: badtobone
from port st lucie florida
Have I just bought this filter and it was so easy to remove the old and install the new less then five minutes Samsung makes easy to use and user friendly products thank you
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Easy
on September 13, 2014
Posted by: Keyster10
We love how our refrigerator's water filter is in a low side spot. It's inside and Easy to REACH, Easy to REMOVE, and Easy to INSTALL. We're even able to purchase the water filter at a lower price today than two years ago. We're happy customers.
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Provides Great Tasting Water
on July 8, 2015
Posted by: EngineersLoveSamsung2
from Tulsa, OK, USA
Expertise:Beginner
Great design for a water filter, easy to install, and simply provides great water!
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
easy
on January 10, 2016
Posted by: gina4you
Expertise:Intermediate
This waterfilter is doing a great job and is very easy to install
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The correct product!
on March 9, 2016
Posted by: Fingle
from Orlando, FL
I purchased this refrigerator filter and it works perfectly. It was very easy to install and at a good price with timely delivery.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Refrigerator filter works great!
on August 2, 2016
Posted by: Farmtough
from Pittsford, MI
The filter makes our well water taste like bottled water!
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Just replaced filter on 02/11/2017
on February 12, 2017
Posted by: buckybeaver
from Hampton, VA, USA
Little tricky for me to finally install the filter in the "locked" position. Now the red filter light on the front panel won't go off (instructions say the filter light should go off after holding for 3 seconds).
I would recommend this to a friend!
Features
4
Performance
4
Design
2
Value
4
Written by a customer while visiting Samsung US