 |
Customer Reviews Collected from Samsung US |
Water Filter for Select Samsung Refrigerators - White
Average Customer Rating:
3.5
Rating breakdown 70 reviews
5 Stars
32
4 Stars
12
3 Stars
6
2 Stars
1
1 Star
19
72%of customers recommend this product.
(
42 out of
58)
Customer Reviews for Water Filter for Select Samsung Refrigerators - White
Customer Rating
3
Good but could be better.
on April 2, 2019
Posted by: Mitdat
from Westminter, California
Expertise:Intermediate
I used a water quality tester, TDS meter, got ~ 35 from Samsung filter compares to ~ 20 to my reverse osmosis filter within 5 filters drinking water system. I connected my drinking water line to Samsung frig., but can not get rid of Samsung water filter.
I would recommend this to a friend!
Features
2
Performance
3
Design
5
Value
2
Response from Samsung USBy ^Cat, Samsung Cares, April 13, 2019
I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing you this link to an article with information that addresses your concerns:
1. Replace the Water Filter in Your Refrigerator: http://bit.ly/2SJMAHL
Thank you for being a part of the Samsung family! ^Cat
1. Replace the Water Filter in Your Refrigerator: http://bit.ly/2SJMAHL
Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
Good filter, better than the one that came with the refrigerator
on January 27, 2016
Posted by: sonigalaxy
from California, USA
Expertise:Intermediate
I was skeptical to buy the same filter again but this filter worked great and so I decided to subscribe to filter renewal program with Samsung. Tried couple other replacement filters from online retailers but they didn't work out as good and somehow their quality was questionable.
Pros: Durable
Cons: the price could be little less to match others
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Water Filter for Samsung Refrigerator
on October 19, 2015
Posted by: Innovator
from Irmo, South Carolina
Expertise:Intermediate
Have used this filter for several years making sure that I change it every 6 months. I provides clear, clean, water with no aftertaste. I stand by this filter without reservation as I do all Samsung products that I purchase....Excellent company with great customer service.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Installation effectiveness unclear
on April 15, 2016
Posted by: Chef206
from Memphis, TN, USA
Expertise:Intermediate
I assume the product works fine, and this was the second time I replaced the filter as the schedule required. However, I hoped that after two weeks, the alert light notifying me to change the filter would have gone out. It is still there, although I changed the filer two weeks ago.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Response from Samsung USBy Trisha, Samsung Care, April 14, 2022
Hi Chef206,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. We apologize for the inconvenience of the water filter light indicator still lit up. We will surely notate your feedback about this matter for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter: Reset the water filter light.
https://www.samsung.com/us/support/answer/ANS00060149/
I suggest clicking this link for a water filter replacement:
https://www.samsungparts.com/PartsList.aspx?PartType=WATER%20FILTER
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144402857
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. We apologize for the inconvenience of the water filter light indicator still lit up. We will surely notate your feedback about this matter for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter: Reset the water filter light.
https://www.samsung.com/us/support/answer/ANS00060149/
I suggest clicking this link for a water filter replacement:
https://www.samsungparts.com/PartsList.aspx?PartType=WATER%20FILTER
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144402857
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Refrigerator
on June 23, 2016
Posted by: Mmmmmmmm
from Maine
Expertise:Intermediate
I love everything about this one. I love the drawer between the refrigerator and freezer.
Pros: nice quality stainless steel. much easier to clean
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
quick delivery and great price
on August 2, 2016
Posted by: jnewman833
from Winchester, KY 40391, USA
Didn't want to take a risk on aftermarket product, and was pleasantly surprised to see that the price directly from the website was very competitive - - better than the big box stores! I'll continue to use this product.
Pros: Durable, Inexpensive, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product looks great! It has nice features
on March 9, 2017
Posted by: Banny
from Utah
Expertise:Intermediate
I am going to love this fridge if it has durability over time. It is very pretty and looks like I am going to really enjoy it.
Pros: looks great, has a lot of room
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
♡features☆
on March 1, 2024
Posted by: mgpodiatry
♡♡♡^^,☆☆☆BLESSINGS WORRY NOT, PRAY FOR EVERYTHING,LORDBLESS<>--/
Written by a customer while visiting Samsung US