Jenny - Visit vtechphones.com. Under the SUPPORT tab, click MANUALS, then enter the model number in the search box. You can read the manual on line, and save the file to your computer for future reference and printing.
The light does not work. How do I activate it? It is so dark cannot make out anything but a jumble of numbers. I am so disappointed in this phone. UGH!
Tippi - Backlighting turns off when the phone is idle to conserve battery life. If you are not seeing any illumination at any time, call our support team @ 1-800-595-9511. Your phone has a one year limited warranty. Thanks!