Hi - If a call from the cell has been received on the base, the name of the paired device appears instead of the actual caller's CID until DIR has been downloaded. To download the Phonebook, please follow the steps below:
Step 1: Press MENU/SELECT, then scroll ▲ or ▼ to highlight Bluetooth. Press MENU/SELECT again.
Step 2: Download PB is highlighted. Next, press MENU/SELECT
Step 3: Use ▲ or ▼ to select the directory you wish to download; then press MENU/SELECT.
Step 4: Select the directory source: the cell phone’s memory, SIM card, or both. NOTE: Not all cell phones have a SIM card. Next, press MENU/SELECT.
NOTE: If you have previously downloaded this directory, the cordless handset will inform you of the date of the last update. Press MENU/SELECT to continue. It will also inform you that if you continue, the previous directory will be erased as it performs the new download. Press MENU/SELECT to continue.
Step 5: During the download, the cordless handset displays the progression of the number of downloaded directory entries. When the download is complete, press MENU/SELECT.
Step 6: Press and hold OFF/CANCEL to return to the idle screen.
For further assistance, please contact our Customer Support between the hours of 7:00 AM to 4:00 PM Pacific time, Monday through Friday at 1-800-595-9511 so we can provide you the best resolution to your concern. Thank you, -VTech Support
6 months ago
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VTech_Support