A:
Though not a TracPhone user, or familiar with the phone you have, I know you probably are missing out unless you have a manual. Ideally, you should go online and Google the name and model of phone you have. You should be able to download a detailed manual if you are using a computer and printer or have access to one. In your case, I recommend asking someone with a computer and printer to do that for you. If you have internet on your phone, you can look things up there by going to Google and typing in your phone model. You should also be able to call Tracfone and when prompted, punch the number for technical support. A real person should be available to answer your question! If you bought via Best Buy, they are very helpful , too. Good luck!