CS6419-2 does not feature an answering system. You are using your cable provider's answering system (called VOICEMAIL), so you wouldn't hear your callers as they leave you messages. You can silence the handset ringer if you want total quiet, using the handset MENU.
As the CS6419-2 does not feature an answering system, perhaps you have VOICEMAIL from your provider; in which, case, contact your provider for instructions on how to use their voicemail service.
so we live a apartment type place and a lot of others have this brand name phone, if not the same type of phone model. sometimes we get a lot of interference or a few dropped calls. is this from the brand of phone or would it just always happen because of where we live?
How do you change the greeting when the answer system is activated. There is an old greeting when I call my home phone number, but the greeting I recorded does is not heard, but rather the old greeting is heard.