26 Questions & 43 Answers
for Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
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Posted by:
Anonymous
12 years, 6 months ago
Answers
A:
No griddle is provided.by
Posted by:
ojdart
from
Baltimore, MD
11 years, 7 months ago
A:
Thank you for the question. The FX510BGS does not come with the griddle, but this accessory can be ordered separately by calling 800-SAMSUNG.- Ms. Samsung
by
Posted by:
from
SamsungHQ
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Additional information about MsSamsung could not be loaded.
12 years, 6 months ago
A:
No, it does not but one is available through Samsungby
Posted by:
J
from
Greece Ny Bestbuy
12 years, 6 months ago
Q:
We are having a plumber come out to install a gas line and need to know where the connection is on the back of the stove (left or right?)by
Posted by:
Anonymous
12 years ago
Answers
A:
In the Installation Requirements section of installation manual (provided with delivery), it's a bit confusing for a lay person, but the gas pipe area is on the left. In the diagram it says "17 in X 9 in Gas Wall Area" which is illustrated in grey and appears to be 17" from left, 9" high. It seems the left is recommended, stating this area is "recommended area for through-the-wall and through-the-floor connection of gas pipe stub and shut-off valve." which I take to mean no farther to right than 17", no higher than 9".My old gas pipe was too high, so had to be replaced.
Also, the electric cord was too short, so outlet had to be moved. Above counter, about 10-12" extension.
by
Posted by:
ojdart
from
Baltimore, MD
11 years, 7 months ago
A:
The gas line connection is located on the lower right side when facing the rear of the FX510BGS. Please see attached for the recommended gas and electrical connection locations, which can also be found in the installation guide that comes with the gas range.Thank you,
Ms. Samsung
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recommended gas and electrical supply locations
by
Posted by:
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SamsungHQ
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12 years ago
by
Posted by:
Anonymous
12 years, 4 months ago
Answers
A:
Yes! There are 4 settings for the oven: CONV Bake, CONV Roast, Bake, and Broil.by
Posted by:
ojdart
from
Baltimore, MD
11 years, 7 months ago
A:
Yes, you can toggle the option ON and OFF with the front panel.by
Posted by:
Seeteefu
from
Aliso Viejo, CA
12 years, 3 months ago
A:
Yes, the FX510BGS has both regular Bake and Convection Bake settings to give you the option of whether to use the convection feature or not. For more information on other features and settings for this model, feel free to download a pdf of the user manual from Samsung's website.Thanks for your interest!
Ms. Samsung
by
Posted by:
from
SamsungHQ
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12 years, 4 months ago
Q:
None of the buttons on the panel are working. I have unplugged the stove a few times but it has not helped. Pressing the lock button and holding it for over 20 seconds has also not helped. The oven was put on self clean which led to the freezing of the panel.Can anyone help with any pointers?
by
Posted by:
Param
10 years, 2 months ago
Answers
A:
Chinese Samsung garbage is the problem mine is frozen with the oven light on rnby
Posted by:
Anonymous
1 year, 7 months ago
A:
I'm sorry to hear you're having an issue with your FX510BGS Range. There are a few different functions that can cause the Control Panel to lock, including the Child Lock, Sabbath Mode and Self-clean (until the oven cools sufficiently).Since you've already tried disengaging the Child Lock, another possible cause of the oven remaining locked is that it hadn't cooled sufficiently after the Self-clean cycle was complete. The door and controls are designed to remain locked until the oven temperature falls below 350°F.
Sabbath mode is indicated by the letters Sab displayed on the control panel. If the Sabbath mode was started unintentionally, then you'll need to press and hold the CLOCK and TIMER ON/OFF pad at the same time for 3 seconds.
If none of these suggestions help to explain or resolve the issue you're having, then service may be necessary. Please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to assist you.
Thank you,
Ms. Samsung
by
Posted by:
Anonymous
10 years, 2 months ago
2 answers
Is it normal for the center burner (for grill) to have a low flame, even on the high setting?
Q:
I love my new range, but I tried to use the center burner for the first time today, and even on the high setting, the heat is like medium-low on the other burners. This will certainly not boil a large pot of water in a reasonable time, and it took forever to cook a pancake. Does it need adjustment?by
Posted by:
New Owner
from
Laguna Hills, CA
11 years, 3 months ago
Answers
A:
The middle burner will not get a large pot of water to boil quickly, but the front right one does very quickly for us! I know the middle burner is more for using a griddle or grill pan, and the flame is less than others but for getting more even cooking on what you're making. No need for adjustment, it's just what it does. Hope that helps!by
Posted by:
from
Northwest suburbs, Chicago
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10 years, 3 months ago
A:
Thanks for the question. Each burner on the FX510BGS is designed for a different level of BTUs (the amount of gas allowed through each orifice), which determines the height of the flame. The center oval burner is rated for 9,500 BTUs, which is nearly double that of the right rear simmer burner (5,000 BTUs), but much less than the right front power burner (17,000 BTUs) as well as the left front (15,000 BTUs). If your center burner does not appear to fall within this range, I would suggest contacting your installer or another licensed technician to adjust the flame height for you.- Ms. Samsung
by
Posted by:
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11 years, 3 months ago
by
Posted by:
Anonymous
12 years, 6 months ago
Answers
A:
The knobs on our range are metal.by
Posted by:
Anonymous
11 years, 10 months ago
A:
Thanks for the question. The knobs on the FX510 gas range are made primarily of a high temperature plastic, weighted for durability and ‘feel’, then chrome-coated and brushed for a “stainless look”. This design ensures an optimal combination of durability, aesthetics and safety. Metal knobs are not available for safety reasons.- Ms. Samsung
by
Posted by:
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12 years, 6 months ago
Q:
does convection ovens bake both sides, top n bottom equally like a regular over?what does hidden oven means?
by
Posted by:
Anonymous
12 years, 6 months ago
Answers
A:
I am guessing that "convection" indicates even temperature in all parts of oven. In this oven, there is a fan which can be activated by choosing "CONV Bake" or "CONV Roast" instead of "Bake" or "Roast" so there is a choice if you want to use the convection feature or not. I have only used the regular Bake setting, and everything came out great. Maybe I will try the "Roast" setting with a turkey. I don't know why convection is such a big deal, but I'm not a chef. Maybe it's just a fad.I do not know what " hidden oven" means. I have not seen that.
by
Posted by:
ojdart
from
Baltimore, MD
11 years, 7 months ago
A:
The convection feature on the FX510 gas range means that it has a built-in fan in the back of the oven that helps to circulate the hot air so food cooks more evenly. "Hidden Bake" refers to the fact that the source of heat used for baking on the bottom of the oven is covered. While this is standard in gas ranges, and in Samsung's electric range models, many electric ranges have exposed heating elements on the bottom.Thank you for your questions,
Ms. Samsung
by
Posted by:
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12 years, 6 months ago
by
Posted by:
Anonymous
12 years, 2 months ago
Answers
A:
Here's what the owner's manual says under BROILING:"1. Place the food on a broiling pan with insert grid. Place the food and pan on the top oven rack, positioned as recommended in the 'Recommended broiling guide' on page 42. Close oven door.
2. Press the BROIL pad once for Hi and twice for Lo. The oven will beep every time a pad is pressed.
The Start indicator will blink to the right of Hi or Lo and Broil on the display. Use Lo to cook foods such as poultry or thick cuts of meat thoroughly without overbrowning them."
It goes on with setting details and a full page of broiler recommendations on the next page in a grid of Food, Qty/Thickness, Rack position, 1st side time, 2nd side time, and Comments. Pretty thorough. So, yes, it does have a broiler.
by
Posted by:
ojdart
from
Baltimore, MD
11 years, 7 months ago
A:
Yes, it has a broiler, however it does not come with a broiler pan.by
Posted by:
Suie
from
Ithaca, NY
12 years, 1 month ago
A:
Yes, the broil burner in the FX510BGS is located at the top of the oven cavity.- Ms. Samsung
by
Posted by:
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12 years, 2 months ago
by
Posted by:
Anonymous
12 years, 4 months ago
Answers
A:
Mine doesn't.by
Posted by:
Jen
from
Island Lake
12 years, 3 months ago
A:
Thanks for the question. When convection mode is selected, the fan should run intermittently as needed to circulate the air and maintain the set oven temperature.- Ms. Samsung
by
Posted by:
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SamsungHQ
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12 years, 4 months ago
by
Posted by:
Anonymous
12 years, 5 months ago
Answers
A:
Thanks for the question. Energy Star does not currently rate cooking appliances, including gas ranges.- Ms. Samsung
by
Posted by:
from
SamsungHQ
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12 years, 5 months ago
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