A:
You should contact Best Buy Customer Service immediately at 1-888-237-8289 to get instructions for returning your device and to ensure that it falls within the 30-day return period outlined on the website.
There are also instructions online for making returns by mail:
1.Pack your return in the original shipping package, if possible.
2.Include the packing slip and return label, and indicate the reason for the return.
3.Include all original packing materials, manuals and accessories.
4.Send your return to:
BestBuy.com Return Center
14405 County Road 212
Findlay, OH 45840
For proof of delivery, we recommend that you return items via UPS or insured USPS.