Hi there, this is Kelly with Dyson. The Tangle-Free Turbine tool is better used for picking up pet hair from furniture, stairs or other hard-to reach areas. This wouldn't necessarily be best used to pick up dust.
Hi Moana, this is Kelly with Dyson. This tool can be used on either the wand or the directly on the hose of your Dyson Ball Multi Floor 2, for added versatility. You may find it useful to fully stretch out the hose before using on your stairs, to provided added flexibility.
I use it with the Dyson ball animal upright and it works fine. You do have to carry the vacuum with you as you move up and down the stairs. This tool does not work with the Dyson stick vacuums like the V8 and V10 as the hose is a different configuration. Dyson sells a different turbine tool for those vacuums.
Hi there, this is Kelly with Dyson. The tangle-free turbine tool will attach to the wand/hose area of our upright or canister model vacuums. This tool features counter spinning brushes, to help pick up pet/human hair, without tangling in the bristles. It's great on stairs, furniture or any place where pet hair tends to be an issue.
I use it for my carpet In the car and use it for carper on the stairs, attached to the end of the vacuum hose. You can take out the long tube, or leave it in.
Occasionally I will use it attached to the long pole in the hose to get under furniture that I can’t easily move on carpet, like a couch.
Don't know about the ball model but an adapter is needed for the stick models. I could only find the adapter on Amazon. About 8 to 10 bucks. You don't need the hose extension in the picture. Works well with the stick models but only on high speed.
Hello Stephanie, this is Kelly with Dyson. The tangle-free turbine tool is compatible with your CY23 vacuum. You would need to use an adaptor, to fit between the tool and your machine. The adaptor will allow the tool - with the gray tab - to attach to your wand, with the red tab. If you're not able to locate the adaptor locally at a Dyson authorized retailer, it can be purchased directly from the Dyson website here: https://bit.ly/2PKoGgo
It does appear to be to use it you would detach the handle assembly by pressing the red button on the hose then put this in its place it should slide into the tube and click when fully inserted
The rug attachment that came with my DC44 no longer works, so I am looking to replace it. Would this attachment serve a similar function and be compatible?
It is compatible with DC19 and up, except DC24 and Dyson cordless vacuums. It's designed for upholstery, however. Not sure what good it will do on floors or carpet. Works great with our long-haired cat. Currently own a DC-59.
Hi It's Vince with Dyson. The Tangle Free Turbine Accessory is not compatible with Dyson's cordless products. Please feel free to reach out to Dyson for additional assistance regarding your DC44 via email at askdysonus@dyson.com.
The measurements are 5 inches wide and 3 inches front to back. Its small size requires lots of back and forth motion to cover areas of furniture and pillows. The height is 2 and 1/2 inches but the receptacle brings it up to 4 inches, very difficult to use it in tight or low spaces under furniture.
It's Vince with Dyson. The Tangle Free Turbine measures approximately 5 inches in width and about 6 inches in length. We will be happy to provide additional details surrounding this accessory via email at askdysonus@dyson.com.