Hi there, this is Jenifer with Dyson. The V8™ cleaner head is designed for all floor types. Maintenance is key, so we recommend keeping the soleplate clean and free of damage along with ensuring the wheels roll freely over the floor surface.
If you’re concerned there’s something wrong with the cleaner head, please reach out to us via email at askdysonUS@dyson.com as we are happy to provide you with support.
Best wishes,
Jenifer
Voice of the Customer
1 month, 3 weeks ago
by
Posted by:
DysonProductExpert