A:
Ai,
Sorry to hear that you have an compatible pair, but the devices will not pair if they aren't compatible with each other.
We aren't aware of other wireless devices that will work, but some 6-Series models will support a wired keyboard. Without knowing which model you own, it's difficult to determine for sure. Please reach out to us or a Best Buy Geek Squad Agent for more information.
We're sorry you're let down on this, but we hope this information will prove to be useful.
--Mr.Samsung