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- First AnswerApril 24, 2013
- Last AnswerDecember 22, 2025
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Cook two dishes at different temperatures with Samsung~s new Flex Duo Freestanding Electric Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Upgraded technology makes cooking simple and fun.
Cook two dishes at different temperatures with Samsung~s new Flex Duo Freestanding Electric Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Upgraded technology makes cooking simple and fun.
My oven burns rolls, pie crust and and type of breads. Any advice?
DanM, thank you for asking. Let's get the details you need.
We recommend checking this guide if your oven burns the food you are baking.
Samsung oven temperature issues
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-cook-well
Please refer to your user manual for details on using the oven rack. Turn to pages 34 to 35, "Using the oven racks."
User manual
https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151650651) to help our team pull up your information.
Have a great day.
^Camille
We recommend checking this guide if your oven burns the food you are baking.
Samsung oven temperature issues
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-cook-well
Please refer to your user manual for details on using the oven rack. Turn to pages 34 to 35, "Using the oven racks."
User manual
https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151650651) to help our team pull up your information.
Have a great day.
^Camille
3 hours ago
by
Posted by:
Samsung
Extra-large capacity 4-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes. A revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
Does this fridge require brand name filters to dispense water? Am I stuck with paying Samsung forever for their filters? My water line is already filtered for cooking, drinking, and ice.
Yes, Pete, we recommend using the compatible Samsung water filter for this fridge to ensure you have high-quality water and ice every day, and compatibility with your fridge. Third-party water filters may cause leaks and potentially damage your refrigerator
Have a great day.
^Camille
Have a great day.
^Camille
3 hours ago
by
Posted by:
Samsung
Samsung 30" Microwave Combination Wall Ovens feature stunning stainless steel finishes that blend seamlessly with the d~cor of your kitchen. Rich with features like Steam Cook, Air Sous Vide, and Air Fry, you'll enjoy cooking just like a professional in your own kitchen.
What’s the microwave wattage?
Hello Arif,
Please see the details of the power needed for the unit to function on page 7 of the installation manual.
Installation manual
https://downloadcenter.samsung.com/content/EM/202311/20231113133520491/DG68-01560A-00_IM_NQ70C700D_600D_AA_EN_MES_CFR_230404.pdf
Have a nice day!
^Joshua
Please see the details of the power needed for the unit to function on page 7 of the installation manual.
Installation manual
https://downloadcenter.samsung.com/content/EM/202311/20231113133520491/DG68-01560A-00_IM_NQ70C700D_600D_AA_EN_MES_CFR_230404.pdf
Have a nice day!
^Joshua
4 hours ago
by
Posted by:
Samsung
The Samsung Front Control Slide-In Electric Range is fully Wi-Fi connected and voice enabled, making it easy to create delicious meals for your family.
Does this product not come with a line to plug into the wall?
Hello Lewis,
No, it does not come with a line to plug into the wall. You will have to purchase the wire based on the specification indicated in the installation manual attached below.
Installation manual
https://downloadcenter.samsung.com/content/EM/202211/20221123155916633/Install_NE63T8911_NE63BB86112_DG68-01302A-01_EN_MES_210129b.pdf
Have a nice day!
^Joshua
No, it does not come with a line to plug into the wall. You will have to purchase the wire based on the specification indicated in the installation manual attached below.
Installation manual
https://downloadcenter.samsung.com/content/EM/202211/20221123155916633/Install_NE63T8911_NE63BB86112_DG68-01302A-01_EN_MES_210129b.pdf
Have a nice day!
^Joshua
4 hours ago
by
Posted by:
Samsung
Elevate your Samsung FlexWash washer or dryer with this Samsung laundry pedestal. Its 6.1-inch height helps you raise your appliance to a more comfortable level, making loading and unloading clothes on wash day a more pleasant experience. This 27-inch Samsung laundry pedestal is made of stainless steel for years of use.
Samsung's Bespoke 4-Door Flex 29 cu. ft. Refrigerator features Beverage Zone with a fridge within your fridge. Choose from two temperature settings for the Beverage Zone, plus get quick and easy access to refreshingly cold water two ways. With Auto Open Door, you can fully open doors with a light touch even if your hands are full.
The pitcher is not filling
Hello Juan,
We appreciate you bringing the issue up regarding your Autofill pitcher not filling up. We are here to assist you in resolving this concern.
Please follow the guide in the link below to address the issue with the pitcher. Additionally, please click on embedded links for extra support and information.
Autofill water pitcher doesn't fill
https://www.samsung.com/us/support/troubleshooting/TSG01201488/
Should you need further assistance or wish to discuss service resolution options, you may contact us at the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151649997) to help our team pull up your information.
Thank you!
^Joshua
We appreciate you bringing the issue up regarding your Autofill pitcher not filling up. We are here to assist you in resolving this concern.
Please follow the guide in the link below to address the issue with the pitcher. Additionally, please click on embedded links for extra support and information.
Autofill water pitcher doesn't fill
https://www.samsung.com/us/support/troubleshooting/TSG01201488/
Should you need further assistance or wish to discuss service resolution options, you may contact us at the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151649997) to help our team pull up your information.
Thank you!
^Joshua
4 hours ago
by
Posted by:
Samsung
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
The Bespoke AI Vented Laundry Combo makes life easier to manage. Forget waiting at home to switch clothes to the dryer, this All in One washes and dries in one machine leaving your clothes clean and dry in 68 minutes. Designed to save space and time, it's fast drying performance combined with an intelligent wash system makes laundry day less of a chore. Enjoy an easy installation by simply swapping your existing washer and electric dryer with one AI Vented Laundry Combo. Based on using a Super Speed cycle only with an 10 lb. DOE load (cotton 50% + polyester 50%). Individual results may vary based on actual load content.
Should this all in one shake? When using, it is very aggressive and keeps erroring out to an FD code. Is the shaking normal when going into a spin cycle?
Hello Collin,
No, excessive shaking is not normal. You can follow the guide outlined in the user manual to resolve the issue with the unit shaking and displaying an error code.
For issues with excessive shaking, please follow the guide on page 91 under the topic "Excessive vibrations or makes noise."
User manual
https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf
For the error code, please contact us for further support. You may contact us at the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151649905) to help our team pull up your information.
Thank you!
^Joshua
No, excessive shaking is not normal. You can follow the guide outlined in the user manual to resolve the issue with the unit shaking and displaying an error code.
For issues with excessive shaking, please follow the guide on page 91 under the topic "Excessive vibrations or makes noise."
User manual
https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf
For the error code, please contact us for further support. You may contact us at the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151649905) to help our team pull up your information.
Thank you!
^Joshua
4 hours ago
by
Posted by:
Samsung
Get a truly cinematic experience from your home theater with rear speakers that connect wirelessly to your soundbar for simple setup and less clutter. With true surround sound, add audio depth and dimension with sound that comes from all sides, making you feel like you're in the scene.