Samsung
Samsung's Stats
Reviews
- Review Count0
- Helpfulness Votes0
- First ReviewNone
- Last ReviewNone
- Featured Reviews0
- Average Rating0
Reviews Comments
- Review Comment Count0
- Helpfulness Votes0
- First Review CommentNone
- Last Review CommentNone
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count54301
- Helpfulness Votes32,616
- First AnswerApril 24, 2013
- Last AnswerMay 9, 2024
- Featured Answers0
- Best Answers3437
Samsung's Reviews
Samsung has not submitted any reviews.
Samsung's Questions
Samsung has not submitted any questions.
Samsung’s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean to eliminate bacteria from the drum.
What can i do if its staining our clothes ?? It hasnt been a year and its been doing that for a while !!
Hi Zayda,
Thank you for sharing your experience with the washer. We understandyour frustration caused by discovering stains on your laundry. Your satisfaction is paramount to us, and we are dedicated to assisting you in promptly resolving this matter.
To help you clean the appliance, please see pages 46-47 of the manual under the "SELF CLEAN reminder," "Cleaning the exterior," and "Cleaning the interior."
You can also check the link below, select the best description of the stain you experience, and follow the steps to help improve the washing capability of the washing machine.
Laundry is stained or damaged after Samsung Washing Machine
https://www.samsung.com/us/support/troubleshooting/TSG01108628/
Clothes are not clean after washing in Samsung washing machine
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147119956) to help our team gather your information.
Have a great day.
^Charles
Thank you for sharing your experience with the washer. We understandyour frustration caused by discovering stains on your laundry. Your satisfaction is paramount to us, and we are dedicated to assisting you in promptly resolving this matter.
To help you clean the appliance, please see pages 46-47 of the manual under the "SELF CLEAN reminder," "Cleaning the exterior," and "Cleaning the interior."
You can also check the link below, select the best description of the stain you experience, and follow the steps to help improve the washing capability of the washing machine.
Laundry is stained or damaged after Samsung Washing Machine
https://www.samsung.com/us/support/troubleshooting/TSG01108628/
Clothes are not clean after washing in Samsung washing machine
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147119956) to help our team gather your information.
Have a great day.
^Charles
52 minutes ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung’s Smart Freestanding Gas Range. Our stainless steel design completely covers all cooktop and backguard surfaces. Upgraded technology makes cooking with your oven simple and fun.
I turn on my oven and it keep saying “door” like door is open but it is not and stops from heating and keep saying that
Hi Dina
Thank you for reaching out to us about the challenge you're experiencing with your microwave oven. We truly understand how frustrating it can be when your appliance isn't working as expected, especially when you're eager to use it for your cooking needs.
Rest assured, your satisfaction is our top priority, and we're here to assist you every step of the way. The "door" error message you're encountering indicates that there may be an issue with the door sensor or latch mechanism.
Please see page 30 under the "Oven lock" section of the manual for more details on the oven lock.
Manual
https://downloadcenter.samsung.com/content/UM/202401/20240112144534846/O_01._DG68-01338A-06_IB_FULL_NX60A6711SS_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147112162) to help our team gather your information.
Have a great day.
^Charles
Thank you for reaching out to us about the challenge you're experiencing with your microwave oven. We truly understand how frustrating it can be when your appliance isn't working as expected, especially when you're eager to use it for your cooking needs.
Rest assured, your satisfaction is our top priority, and we're here to assist you every step of the way. The "door" error message you're encountering indicates that there may be an issue with the door sensor or latch mechanism.
Please see page 30 under the "Oven lock" section of the manual for more details on the oven lock.
Manual
https://downloadcenter.samsung.com/content/UM/202401/20240112144534846/O_01._DG68-01338A-06_IB_FULL_NX60A6711SS_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147112162) to help our team gather your information.
Have a great day.
^Charles
1 hour ago
by
Posted by:
Samsung
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
Samsung's smart electric range features a stylish and contemporary Bespoke design with a recessed handle that seamlessly blends into your kitchen for an elegant and minimalist look. Air Sous Vide locks in flavor and moisture so you can enjoy gourmet cooking at home and Air Fry built into the oven lets you cook healthier fried food.
I need to know if the black knobs on this range have the blue lights, when in use… like I have seen on the other models… Also is the actual cook top more matte or shiny?
Hi there,
No, this range does not have the illuminated knobs feature. In comparison with the other models of the same line.
This link will provide you with comprehensive details about the range, including information about the black knobs and their illumination, as well as the finish of the cooktop.
Comparison sheet
https://www.samsung.com/us/home-appliances/ranges/electric/bespoke-6-3-cu--ft-smart-slide-in-electric-range-with-air-sous-vide-air-fry-in-white-glass-nse6db850012aa/#compare3
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147111186) to help our team gather your information.
Have a great day.
^Charles
No, this range does not have the illuminated knobs feature. In comparison with the other models of the same line.
This link will provide you with comprehensive details about the range, including information about the black knobs and their illumination, as well as the finish of the cooktop.
Comparison sheet
https://www.samsung.com/us/home-appliances/ranges/electric/bespoke-6-3-cu--ft-smart-slide-in-electric-range-with-air-sous-vide-air-fry-in-white-glass-nse6db850012aa/#compare3
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147111186) to help our team gather your information.
Have a great day.
^Charles
3 hours ago
by
Posted by:
Samsung
This Samsung Gas Cooktop offers a full range of burners for all of your cooking needs. Its 19K BTU power burner with two heat options quickly boils water or maintains a simmer. Use the griddle to cook breakfast foods, grill sandwiches or sauté vegetables. Blue LED illuminated knobs visually let you know your cooktop is on even at a distance.
Can you ignite the burners with a match during power outage?
Hi there,
No, in case of a power outage, it is not recommended to turn on the burners with a match to avoid accidents.
Please see page 10 under the "Cooktop safety" section of the manual for additional details.
Manual
https://downloadcenter.samsung.com/content/UM/202312/20231228151644561/O_01._DG68-01089A-07_IB_FULL_NA30N6555TG_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147123555) to help our team gather your information.
Have a great day.
^Charles
No, in case of a power outage, it is not recommended to turn on the burners with a match to avoid accidents.
Please see page 10 under the "Cooktop safety" section of the manual for additional details.
Manual
https://downloadcenter.samsung.com/content/UM/202312/20231228151644561/O_01._DG68-01089A-07_IB_FULL_NA30N6555TG_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147123555) to help our team gather your information.
Have a great day.
^Charles
4 hours ago
by
Posted by:
Samsung
A Bespoke Side-by-Side refrigerator lets you create a stylish kitchen with your choice of color and finish: White Glass or Fingerprint Resistant Stainless Steel. The Beverage Center provides quick and easy access to refreshing cold and filtered water. Dual Auto Ice Maker makes two types of ices - cubed or Ice Bites™. Plus, Power Touch Sensor lets you open doors effortlessly with a light touch.
Samsung's new Smart Dial Washer with FlexWash lets you wash two separate loads at the same time or independently with two washers in the same unit. It uses AI power to learn and recommend your favorite wash cycles, has a large 6.0 cu. ft. total capacity, and can wash a full load of laundry with full performance in just 28 minutes with Super Speed Wash.
Can you stack a Samsung 9.5cu dryer on top of this washer?
Hello there,
We would love to discuss the dryer model you wish to stack with the washer to check its compatibility and determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147123331) to help our team pull up your information when you message us.
Have a great day.
^Charles
We would love to discuss the dryer model you wish to stack with the washer to check its compatibility and determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147123331) to help our team pull up your information when you message us.
Have a great day.
^Charles
5 hours ago
by
Posted by:
Samsung
The Frame offers a variety of customizable, magnetic bezels so you can easily choose or even change your favorite color to best suit your space. This bezel is white and only fits the 2021 Samsung QN43LS03AAFXZA TV.
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
The Samsung Single Wall Oven has steam cooking so you can bake and roast with professional results. Steam Cook delivers moisture at precise times for a crisp, browned outside, and tender inside. Enjoy the comfort of Analog-Knobs combined with the advanced technology of a touch controlled digital display. The removable Smart Divider splits one oven into two, creating two independent temperature controls to cook multiple dishes simultaneously.
My doors on my oven has completely locked. I need the serial number to get serviced. How would I get it?
Hello there,
I understand your frustration regarding the locked doors on your oven and the need to retrieve the serial number for servicing. It's inconvenient when your appliance doesn't function as expected, especially when you need assistance.
To locate the serial number for your oven, you can typically find it on a metal plate or sticker attached to the appliance itself. This plate is usually inside the oven around the door frame or on the side or back of the stove. Additionally, you may find the serial number printed on a label inside the owner's manual that came with your oven.
To unlock the doors, please see page 21 under the "Display" and page 22 under "Control Lockout" of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/201904/20190417153210498/NV51K7770S_AA_DG68-00857A-03_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147121871) so that our team can gather your information.
Have a great day.
^Charles
I understand your frustration regarding the locked doors on your oven and the need to retrieve the serial number for servicing. It's inconvenient when your appliance doesn't function as expected, especially when you need assistance.
To locate the serial number for your oven, you can typically find it on a metal plate or sticker attached to the appliance itself. This plate is usually inside the oven around the door frame or on the side or back of the stove. Additionally, you may find the serial number printed on a label inside the owner's manual that came with your oven.
To unlock the doors, please see page 21 under the "Display" and page 22 under "Control Lockout" of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/201904/20190417153210498/NV51K7770S_AA_DG68-00857A-03_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147121871) so that our team can gather your information.
Have a great day.
^Charles
7 hours ago
by
Posted by:
Samsung