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    April 24, 2013
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Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking with your stove simple and fun.
 

My oven burns the top of my food within 5 mins but will not cook the bottom. Is there anything I can do to fix this?

Greetings!

We understand how frustrating it feels to put care into a meal and see the top brown too fast while the bottom barely warms. Let us help.

I have shared a Samsung link below that will help with your experience. The link has hyperlinks that you can use to schedule an appointment if needed.

Samsung oven temperature issues:
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-cook-well

Should you need more assistance with your range, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number 1152013533 to help our team pull up your information.

Leo
14 hours ago
by
Posted by: 
Samsung
 
Staying in the moment is easier than ever with the all-new Galaxy S25 Ultra. Its intelligent AI transforms into your own virtual assistant that evolves with you to work better for you. Let~s say you want to enjoy a night out with friends but don~t have time to plan. Just ask Galaxy S25 Ultra to invite your friends to the nearest bowling lounge tonight. Your phone will find the info and text it to them. You don~t need to slow down your speech or speak like a robot ~just talk to your phone naturally, and it will understand. While you~re out rolling spares, Night Video brings out the details in every moment ~even in low light ~while Audio Eraser makes it easy to reduce distracting noises, like those pins crashing one lane over. Galaxy S25 Ultra also keeps up with your schedule and provides the weather forecast for your night, allowing you to stay a step ahead and adjust plans on the fly. With a phone as evolved as Galaxy S25 Ultra, you don~t have to sweat the small stuff ~it~s handled intelligently.
 

Will this phone works with xfinty?

Howdy Squeaky, thank you for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Let us know if you have any other questions for us by contacting Support. Thanks for being a steadfast Samsung customer. - Debra
17 hours ago
by
Posted by: 
Samsung
 
Samsung's 5.5 cu. ft. Extra-Large Capacity Top Load Washing Machine is equipped with Super Speed Wash, which powerfully cleans a full load of laundry in just 28 minutes without sacrificing cleaning performance. With Wi-Fi connectivity, you can remotely start, stop, or delay your smart washer from our simple-to use SmartThings App. Active Waterjet, a built-in water faucet, lets you easily pretreat heavily soiled and stained clothes.
 

I have the top loading washer and wonder why the machine doesn’t empty all water completely underneath? All the water in the stainless steel drum is gone however when wiping down the drum I hear water, why is that?

Greetings!

Even though the top-loading washer appears to have emptied all the water from the stainless steel drum, it’s common to hear or feel residual water when wiping down the drum. Small amounts of water can remain trapped in areas such as the drum’s seams, grooves, or the space between the inner drum and the outer tub. The washer’s drainage system is designed to remove the bulk of the water but cannot eliminate every drop, especially in hard-to-reach spots. This residual water is normal and typically harmless, as it will eventually evaporate or drain during the next wash cycle.

However, if a pool of water is found in the drum, it indicates that the washer did not drain properly. While small droplets or moisture on the drum surface are normal, standing water is not expected and usually points to a concern with the drainage system. In such cases, we recommend visiting the Samsung link below, which includes helpful resources and an embedded video we suggest watching in full:

Samsung washing machine does not drain:
https://www.samsung.com/us/support/troubleshooting/TSG01001013/

Should you need more assistance with your washer, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number 1152011373 to help our team pull up your information.

Leo
17 hours ago
by
Posted by: 
Samsung
 
With Galaxy Tab S10 FE Wi-Fi, entertainment is always within reach. The spacious 10.9" display pulls you in, making everything look and feel large. Need to look something up? Circle to Search with Google makes it easy. Whether you see a stylish jacket in a music video or a mouthwatering dish on your feed, just circle it and let the answers come to you. Tab S10 FE Wi-Fi also comes equipped with IP68 water and dust resistance, so you can enjoy it while unwinding at home or out exploring. With the included S Pen, you can jot down notes, sketch ideas or doodle when inspiration strikes. Whatever you~re into, dive in deeper with Galaxy Tab S10 FE Wi-Fi.
 

What apps if any are standard ? Ie word, excel, etc

Good day Cook, thanks for asking us your question about the Samsung Galaxy Tab S10 FE. The Samsung Galaxy Tab S10 FE comes pre-loaded with a suite of Samsung and Google apps optimized for productivity and creativity, including Samsung Notes,. It also features SmartThings for home automation, Circle to Search with Google, and standard Google apps like Chrome, YouTube, and Gmail. If you have additional questions for us, please do not hesitate to contact Support. Thank you for being a faithful Samsung customer. - Debra
18 hours ago
by
Posted by: 
Samsung
 
Get a deeper understanding of your body with the all-new Galaxy Ring. Merging the convenience of a wellness tracker with the timeless elegance of a sleek band, Galaxy Ring helps go-getters track their busy days in style. Packing the latest tracking innovations into a compact design that fits comfortably on your finger, Galaxy Ring tracks the valuable wellness insights you need to keep a pulse on your life, from the conference room to the yoga studio to dinner with family and friends. Enhanced by Galaxy AI,~ Galaxy Ring gives you new ways to feel amazing, like Energy Score ~ just open your phone to learn how ready you are to take on the day. You~ll also get a great night~s rest while Galaxy Ring does its thing ~ this sleep tracker is so comfortable, you~ll hardly know it~s there. The feather light silhouette slips seamlessly into your life with a durable design~ that allows you to wear it confidently from your morning shower to the gym, while a long-lasting battery~ lets you track insights for up to six days~ in between charges. Slip on a new, easier way to keep your health on track ~ Galaxy Ring
 

Does the ring measure blood oxygen when not sleeping?

Greetings Rick, thanks for reaching out with your question about the Samsung Galaxy Ring. The Galaxy Ring primarily measures blood oxygen levels automatically while you are sleeping. It has been designed to analyze sleep patterns, including blood oxygen and skin temperature, rather than providing on-demand, real-time, or continuous blood oxygen measurements during daytime hours. Let us know if you have additional questions for us by contacting Support at your leisure. Thank you for being a faithful Samsung customer. - Debra
18 hours ago
by
Posted by: 
Samsung
 
Staying in the moment is easier than ever with the all-new Galaxy S25 Ultra. Its intelligent AI transforms into your own virtual assistant that evolves with you to work better for you. Let~s say you want to enjoy a night out with friends but don~t have time to plan. Just ask Galaxy S25 Ultra to invite your friends to the nearest bowling lounge tonight. Your phone will find the info and text it to them. You don~t need to slow down your speech or speak like a robot ~just talk to your phone naturally, and it will understand. While you~re out rolling spares, Night Video brings out the details in every moment ~even in low light ~while Audio Eraser makes it easy to reduce distracting noises, like those pins crashing one lane over. Galaxy S25 Ultra also keeps up with your schedule and provides the weather forecast for your night, allowing you to stay a step ahead and adjust plans on the fly. With a phone as evolved as Galaxy S25 Ultra, you don~t have to sweat the small stuff ~it~s handled intelligently.
 

Can I use this phone with Spectrum?

Aloha, thank you for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Let us know if you have additional questions by reaching out to Support. Thank you for being a loyal Samsung customer. - Debra
18 hours ago
by
Posted by: 
Samsung
 
Thought fully designed with features that include a durable hybrid tub with stainless interior door and a 3 Point Wash System~ that delivers a powerful, even wash on every rack. And the Height Adjustable Rack gives the flexibility to load dishes of various sizes and shapes.
 

The description photos show a 2-year extended warranty is available. I was told there would be documentaton in the box on how to register for it. There was no such information in the box. How do I redeem or register for it?

Hi Richard H,

We understand how important it is to have your extended warranty set up quickly. You can register and redeem your 2-year extended warranty directly on our promotions page. Please visit Samsung Promotions here: https://www.samsung.com/us/promotions/ and follow the simple steps to complete your registration.

Leo
19 hours ago
by
Posted by: 
Samsung
 
This Samsung Over-the-Range Microwave conveniently syncs with your Samsung range or cooktop so that ventilation and lighting will turn on automatically when you turn on the burners. Through the SmartThings app, you can remotely adjust ventilation speed and cooking time right from your smartphone and receive alerts when heating or cooking is finished. It also has an extra-large 2.1 cu. ft. capacity that will accommodate even your largest dishes, and glass touch controls illuminate with a simple touch and dim when not in use for a clean, seamless look.
 

Hi, does the microwave have one button cooking e.g. 30 Sec, 1,2,3,4, or 5 Min cooking?

Hi JL,

No, this Samsung microwave model does not have one-button cooking with 1, 2, 3, 4, or 5-minute cooking options. The microwave is equipped with a +30 sec button that can be pressed multiple times to get the cooking time desired. e.g., press the +30 sec button four times to get 2 minutes of cook time.

Leo
19 hours ago
by
Posted by: 
Samsung
 
Powerful StormWash rotating jets let you skip the pre-rinse, delivering heavy duty cleaning from every angle. The AutoRelease Door delivers improved drying performance. Bespoke is Samsung~s premium line of home appliances, leading the way in design, technology and connectivity.
 

Does this used liquid only or can I use the pods?

Hi Tyla,

This dishwasher is compatible with liquid detergent, powder, and detergent pods or tablets. Although the model does not include a separate compartment specifically for pods or tablets, they can still be used by placing them directly into the main detergent dispenser. It is essential to ensure the tablet fits properly inside the dispenser and that the dispenser door closes completely, allowing the detergent to be released at the correct time during the wash cycle.

Leo
19 hours ago
by
Posted by: 
Samsung
 
Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.
 

Why does it show c-31 on the display and none of the buttons to turn oven on won't work

Hi Greg,

We understand how frustrating it can be when the oven display shows C-31 and none of the buttons respond, especially when you are trying to use the oven. From Samsung’s perspective, this code is a safety indicator. C-31 typically means the cooling fan is not operating as expected, so the oven automatically disables the controls to prevent overheating. While this code is active, the oven will not turn on or respond to button presses.

In some cases, turning the power off at the circuit breaker for a few minutes can reset the system. If the code returns after power is restored, the oven will likely need to be inspected by a qualified technician to restore normal operation.

To help with next steps, we have shared a Samsung link where you can schedule a service appointment:

Repair Services:
https://www.samsung.com/us/support/service/

If you would like assistance with scheduling, you may also reach us through the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

When you message us, please provide us with this reference number 1152010270 to help our team pull up your information.

Leo
19 hours ago
by
Posted by: 
Samsung