Samsung
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- Answer Count70664
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- First AnswerApril 24, 2013
- Last AnswerApril 9, 2026
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This Samsung Over-the-Range Microwave conveniently syncs with your Samsung range or cooktop so that ventilation and lighting will turn on automatically when you turn on the burners. Through the SmartThings app, you can remotely adjust ventilation speed and cooking time right from your smartphone and receive alerts when heating or cooking is finished. It also has an extra-large 2.1 cu. ft. capacity that will accommodate even your largest dishes, and glass touch controls illuminate with a simple touch and dim when not in use for a clean, seamless look.
Why does it say door when I am about to heat something up when I press start
Hi, it’s understandable to have questions when your Samsung microwave shows a door message right as you’re about to start heating, and we’re glad you reached out.
When the display shows “door” as you press Start, the unit is indicating that it doesn’t detect the door as fully closed. This safety check prevents heating if the door switches aren’t engaging properly, which can happen due to door alignment, the latch area, or internal door sensors not registering a secure close.
Our team would need to review the unit further to provide the right next steps for your specific situation. Please contact us through any of the support options below:
1. Facebook Messenger: https://m.me/samsungsupport
2. X: https://x.com/messages/compose?recipient%20id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Kindly provide this reference number (1152351758) when you reach out so our team can retrieve your information.
Thank you for giving us the opportunity to review your feedback.
Geraldine
Samsung Care
When the display shows “door” as you press Start, the unit is indicating that it doesn’t detect the door as fully closed. This safety check prevents heating if the door switches aren’t engaging properly, which can happen due to door alignment, the latch area, or internal door sensors not registering a secure close.
Our team would need to review the unit further to provide the right next steps for your specific situation. Please contact us through any of the support options below:
1. Facebook Messenger: https://m.me/samsungsupport
2. X: https://x.com/messages/compose?recipient%20id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Kindly provide this reference number (1152351758) when you reach out so our team can retrieve your information.
Thank you for giving us the opportunity to review your feedback.
Geraldine
Samsung Care
8 hours ago
by
Posted by:
Samsung
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
Samsung~s 49" Odyssey OLED G9 Dual QHD Curved Gaming Monitor takes gaming to new heights. Content springs to life with a wider color spectrum and vibrant images on a 5120 x 1440 resolution screen. OLED technology delivers near instant reaction time with 0.03ms (GtG) and a 240Hz refresh rate. G-Sync compatibility keeps the GPU and panel in perfect sync, which reduces choppiness, screen lag, and image tearing. The wide 32:9 screen in Dual QHD resolution and 110 PPI provides an unparalleled level of clarity. OLED Glare Free technology significantly reduces glare from external sources for a distraction-free presentation. OLED Safeguard automatically adjusts brightness, reduces heat, and dims during breaks. Deep Black Levels depict truer black and dark colors on screen for supreme depth in every game. The ergonomic height-adjustable stand with tilting enables the ideal angles during game play. HDMI 2.1, Micro HDMI, DisplayPort, USB-C Upstream and Downstream ports provide increased flexibility and reduce cable clutter. CoreSync & Core Lighting+ add color and enhance the screen~s surroundings for an immersive experience. Picture-in-Picture and Picture-by-Picture makes multitasking easy and efficient. 3-Year Warranty.
Samsung's 22 cu. ft. Bespoke 4-Door French Door Refrigerator with zero clearance fit, allows you to get a built-in look without the need for extra clearance.* Get quick and easy access to your go-to items with the Food Showcase Door, which lets you keep what you need up front. Plus, select from cubed ice or Sphere Ice to chill your drinks with the Dual Auto Ice Maker.
what water filter does it use
Hi MEV,
Great question about the water filter compatibility. It’s smart to make sure everything lines up, and I’m happy to walk through the details with you so there’s no guesswork.
This model is compatible with the genuine Samsung HAF‑QIN water filter (also listed as HAF‑QIN/EXP), which is designed to deliver clean, great‑tasting water and ice when replaced as recommended.
You can explore the full guide here:
Water Filter Finder:
https://www.samsung.com/us/home-appliances/refrigerators/water-filters/find-your-water-filter/
Please keep this reference number for your records: 1152351555.
Thank you for choosing Samsung.
Glaiza
Samsung Care
Great question about the water filter compatibility. It’s smart to make sure everything lines up, and I’m happy to walk through the details with you so there’s no guesswork.
This model is compatible with the genuine Samsung HAF‑QIN water filter (also listed as HAF‑QIN/EXP), which is designed to deliver clean, great‑tasting water and ice when replaced as recommended.
You can explore the full guide here:
Water Filter Finder:
https://www.samsung.com/us/home-appliances/refrigerators/water-filters/find-your-water-filter/
Please keep this reference number for your records: 1152351555.
Thank you for choosing Samsung.
Glaiza
Samsung Care
12 hours ago
by
Posted by:
Samsung
Enjoy your favorite shows in high definition, featuring vibrant colors, deep contrast and dynamic audio that flows with the action. Stream 2,700+ free channels including 400+ Samsung TV Plus premium channels, and feel secure with triple-layer protection for your personal data.
Level up your OLED experience and leave distracting reflections behind with Glare Free technology. Self-illuminating pixels precisely control brightness, contrast and color on this thin, sleek TV. Video games become ultra-smooth up to 165Hz thanks to the Ultimate Gaming Pack and the AI-powered processor enhances shows and movies for phenomenal depth and vibrant detail.
Is the 42 inch going to be as bright as the 55 or 65 or will it be a cut down panel.
Hi Xur - The 42" S90H provides strong brightness and contrast with OLED HDR, enhancing color and detail across each scene. On the 55" S90H and larger, OLED HDR+ adds more refined brightness and contrast for greater depth and a more dynamic HDR experience. If you’re looking for the highest level of brightness and detail, stepping up to the S95H brings OLED HDR Pro, with even more advanced contrast and brightness optimization for a more premium picture.
~ Samsung Specialist
~ Samsung Specialist
12 hours ago
by
Posted by:
Samsung
Samsung's 22 cu. ft. Bespoke 4-Door French Door Refrigerator with zero clearance fit, gives you the built-in look without the need for extra clearance. Plus, get easy access to cold water from inside your fridge with the AutoFill Water Pitcher and choose from two types of ice to chill your drinks with the Dual Auto Ice Maker - cubed ice or Sphere Ice.
Where would a gallon of milk fit? Is there gallon door storage?
Hi Gina, thanks for checking on this. It’s a helpful detail when planning how to make the most of your Samsung refrigerator’s interior layout.
On the Bespoke 4‑Door French Door Zero Clearance Refrigerator, gallon‑size milk containers are typically stored on the main refrigerator shelves rather than the door. With the counter‑depth design, the door bins are better suited for smaller bottles and frequently used items, while larger containers fit more comfortably inside the main compartment.
The guide below shares tips on how refrigerator space is organized, noting that door bins work well for smaller, frequently used items, while larger containers are better placed on the main shelves inside:
https://www.samsung.com/us/support/answer/ANS10006839/
For your records, your Samsung reference number is 1152351238.
We value the time you took to raise your question.
Khristine
Samsung Care
On the Bespoke 4‑Door French Door Zero Clearance Refrigerator, gallon‑size milk containers are typically stored on the main refrigerator shelves rather than the door. With the counter‑depth design, the door bins are better suited for smaller bottles and frequently used items, while larger containers fit more comfortably inside the main compartment.
The guide below shares tips on how refrigerator space is organized, noting that door bins work well for smaller, frequently used items, while larger containers are better placed on the main shelves inside:
https://www.samsung.com/us/support/answer/ANS10006839/
For your records, your Samsung reference number is 1152351238.
We value the time you took to raise your question.
Khristine
Samsung Care
12 hours ago
by
Posted by:
Samsung
Charge your Samsung smartphone with this Samsung USB-C fast charging wall charger. The adapter delivers up to 3 amps for swift, stable charging, and the 45W super-fast-charge capability uses Power Delivery for efficient charging. This Samsung USB-C fast charging wall charger has a detachable USB-C to USB-C cable for charging and syncing your smartphone with compatible laptops while on the go.
What samsung phones does it charge
Aloha, thank you for asking us your question about the Samsung Super Fast Charging 45W Power Adapter. This accessory is compatible with USB Type-C devices. If you have any other questions for us, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
13 hours ago
by
Posted by:
Samsung
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
The 45W Power Adapter is your companion for fast charging and high efficiency. Designed to seamlessly integrate with your Galaxy devices, this power adapter ensures your device stays powered up wherever your day takes you.