Samsung
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- Answer Count70585
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- First AnswerApril 24, 2013
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Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
How do I get the sound to go higher? It’s stuck on 15 and I can’t raise it any higher. Does it need a sound bar?
Hi NewTVNickname,
Please try the below troubleshooting steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance issues after these steps, please contact Samsung Support at 1-800-SAMSUNG. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Advisor
Please try the below troubleshooting steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance issues after these steps, please contact Samsung Support at 1-800-SAMSUNG. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Advisor
3 hours ago
by
Posted by:
Samsung
Samsung's 5.5 cu. ft. Extra-Large Capacity Top Load Washing Machine is equipped with Super Speed Wash, which powerfully cleans a full load of laundry in just 28 minutes without sacrificing cleaning performance. With Wi-Fi connectivity, you can remotely start, stop, or delay your smart washer from our simple-to use SmartThings App. Active Waterjet, a built-in water faucet, lets you easily pretreat heavily soiled and stained clothes.
Does this machine have a second rinse?
Hi Patti,
Your question about your Samsung washer is important, and we’re happy to share helpful information.
This model offers a Power Rinse downloadable cycle for enhanced rinsing performance and a Rinse + Spin preset cycle that adds an extra rinse followed by a spin, both of which effectively function as a second or additional rinse depending on how the washer is used.
Spec sheet
https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/2023_WA54CG7150_V4.pdf
Please keep this reference number for your records 1152327793.
Thank you for your question.
Meneleo
Samsung Care
Your question about your Samsung washer is important, and we’re happy to share helpful information.
This model offers a Power Rinse downloadable cycle for enhanced rinsing performance and a Rinse + Spin preset cycle that adds an extra rinse followed by a spin, both of which effectively function as a second or additional rinse depending on how the washer is used.
Spec sheet
https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/2023_WA54CG7150_V4.pdf
Please keep this reference number for your records 1152327793.
Thank you for your question.
Meneleo
Samsung Care
4 hours ago
by
Posted by:
Samsung
Samsung~s 32~ Odyssey G5 G51F Gaming Monitor boasts incredibly detailed, pin-sharp images with QHD resolution (2560x1440). HDR10 provides brighter highlights, improved contrast and color accuracy, making every scene feel more vivid and realistic. 180Hz Refresh Rate and near-instant 1ms Response Time (MPRT) captures all your moves with reduced lag for ultra-smooth gameplay. AMD FreeSync Premium Pro reduces choppiness, screen lag, and image tears. Black Equalizer allows you to adjust dark areas in games, so you can locate opponents hiding in the deepest shadows. Virtual Aim Point allows you to hit your marks with next-level accuracy, giving you the optimal aim with crosshairs on the screen. Auto Source Switch+ instantly switches to a new source signal when connected devices are turned on, without having to use multiple inputs. Ergonomic stand makes it simple to tilt and adjust the monitor for total gaming comfort.
Can you hook a fire stick to it and watch tv
Kooziepete:
Yes, you can connect a Fire TV Stick and watch TV on the Samsung G51F. Plug the Fire Stick into the monitor's HDMI port, connect it to a wall outlet for power, and switch the monitor input to that HDMI source. Note that you will need external speakers or headphones, as this monitor lacks built-in speakers.
- Samsung Monitors
Yes, you can connect a Fire TV Stick and watch TV on the Samsung G51F. Plug the Fire Stick into the monitor's HDMI port, connect it to a wall outlet for power, and switch the monitor input to that HDMI source. Note that you will need external speakers or headphones, as this monitor lacks built-in speakers.
- Samsung Monitors
5 hours ago
by
Posted by:
Samsung
Discover a new level of visual and auditory brilliance with our next level smart TV. Powered by Pantone certified color accuracy, witness over one billion authentic hues burst forth in beautiful detail. Quantum HDR takes things further, elevating contrast for lifelike imagery. Add to that our advanced 3D audio system syncing flawlessly with on screen motion, all intelligently powered by Samsung Vision AI. And rest assured, Knox keeps your private info safe and secure.
How does the remote work
Discover a new level of visual and auditory brilliance with our next level smart TV. Powered by Pantone certified color accuracy, witness over one billion authentic hues burst forth in beautiful detail. Quantum HDR takes things further, elevating contrast for lifelike imagery. Add to that our advanced 3D audio system syncing flawlessly with on screen motion, all intelligently powered by Samsung Vision AI. And rest assured, Knox keeps your private info safe and secure.
Elevate your entertainment with vivid visuals and dynamic audio tailored to your content. A color spectrum of over one billion shades brings scenes to life with distinctive contrast, highlighting details with precision. Plus, discover innovative personalized experiences with Samsung Vision AI and also enjoy access to thousands of live TV channels, movies and shows all for free while Knox protects your confidential data.
Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.
how do I set the oven for proofing bread dough
Hi Rosie,
Thank you for considering our Samsung range.
This Samsung range features a built-in Bread Proof function, which provides a consistently warm and controlled environment to support optimal dough rising. To use this feature, place your prepared dough in an oven-safe container, close the oven door, select Bread Proof on the control panel, and press Start. The oven will maintain the ideal low temperature for proofing, and you may stop the cycle at any time once the dough has risen to your preference.
For more details, visit:
https://www.samsung.com/us/support/troubleshoot/TSG10002525/
Please keep this reference number for your records: 1152328155.
We appreciate you reaching out, and Samsung truly values your continued support.
Glaiza
Samsung Care
Thank you for considering our Samsung range.
This Samsung range features a built-in Bread Proof function, which provides a consistently warm and controlled environment to support optimal dough rising. To use this feature, place your prepared dough in an oven-safe container, close the oven door, select Bread Proof on the control panel, and press Start. The oven will maintain the ideal low temperature for proofing, and you may stop the cycle at any time once the dough has risen to your preference.
For more details, visit:
https://www.samsung.com/us/support/troubleshoot/TSG10002525/
Please keep this reference number for your records: 1152328155.
We appreciate you reaching out, and Samsung truly values your continued support.
Glaiza
Samsung Care
7 hours ago
by
Posted by:
Samsung
Powerful StormWash rotating jets let you skip the pre-rinse, delivering heavy duty cleaning from every angle. The AutoRelease Door delivers improved drying performance.
does this do an upper or lower rack wash only?
Hi Lori,
We’re happy to help clarify your question about your Samsung dishwasher.
This dishwasher offers a Lower Rack–only wash option. When this option is selected, the wash cycle concentrates water and cleaning power on the lower rack only, which is helpful for smaller loads or heavier items. For your reference, you may check the specification sheet below.
Specification sheet:
https://images.samsung.com/is/content/samsung/p6pim/us/dw80cg5450sraa/specsheet/us-specsheet-dw80cg5450sraa-550484027.pdf
If you ever need to reach out to Samsung, please include this reference number (1152328389).
We value your business.
Geraldine
Samsung Care
We’re happy to help clarify your question about your Samsung dishwasher.
This dishwasher offers a Lower Rack–only wash option. When this option is selected, the wash cycle concentrates water and cleaning power on the lower rack only, which is helpful for smaller loads or heavier items. For your reference, you may check the specification sheet below.
Specification sheet:
https://images.samsung.com/is/content/samsung/p6pim/us/dw80cg5450sraa/specsheet/us-specsheet-dw80cg5450sraa-550484027.pdf
If you ever need to reach out to Samsung, please include this reference number (1152328389).
We value your business.
Geraldine
Samsung Care
7 hours ago
by
Posted by:
Samsung
Samsung's Large Capacity Electric Dryer is equipped with Steam Sanitize+, which removes 95% of pollen from fabric, while Multi- Steam refreshes clothing and relaxes light wrinkles. With Wi-Fi connectivity, you can remotely start, stop, or delay your dryer from our simple-to-use SmartThings App. Sensor Dry automatically optimizes the time and temperature of the drying cycle to help prevent overdrying while avoiding excess energy use.
I just had our new washer and dryer installed. Where do I find instructions on how to reverse the door swing?
Hi OldTechLover,
We’re glad to assist with your question about your Samsung dryer.
The door on your dryer can be reversed to better match your laundry room layout. You may check the user manual below, pages 34–36, for detailed instructions on how to reverse the door.
User manual:
https://downloadcenter.samsung.com/content/UM/202512/20251203083434037/OID64579_IB_DV7500C_EN_251121.pdf
If you ever need to reach out to Samsung, please include this reference number (1152327786).
We value your business.
Geraldine
Samsung Care
We’re glad to assist with your question about your Samsung dryer.
The door on your dryer can be reversed to better match your laundry room layout. You may check the user manual below, pages 34–36, for detailed instructions on how to reverse the door.
User manual:
https://downloadcenter.samsung.com/content/UM/202512/20251203083434037/OID64579_IB_DV7500C_EN_251121.pdf
If you ever need to reach out to Samsung, please include this reference number (1152327786).
We value your business.
Geraldine
Samsung Care
8 hours ago
by
Posted by:
Samsung
Step up to Full HD for a significantly clearer picture than regular HD. Enjoy impressive, fine-tuned colors and deep contrast, all wrapped in a sleek design and secured by triple-layer protection. Virtual 3-D sound is enhanced and tracks movement on screen for a truly immersive experience.