Samsung
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- Answer Count67938
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- First AnswerApril 24, 2013
- Last AnswerDecember 16, 2025
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Samsung~s new Smart Dryer has integrated Wi-Fi that allows you to remotely receive end-of-cycle alerts and more, right from your smartphone. Sensor Dry automatically optimizes the time and temperature of your drying cycle to help prevent overdrying.
Are dryer duct hose and gas line required to purchase for delivery installation?
Hello there,
Yes, you are required to purchase a dryer duct hose and a gas line separately. You may purchase this from a local store near you.
Please refer to your user manual for the ducting requirement and gas requirement. Turn to pages 18 to 20, Ducting requirements, Exhausting requirements, and Gas requirements.
User manual
https://downloadcenter.samsung.com/content/UM/202509/20250923135314243/OID64646_IB_DV3500C_EN_250919.pdf
Have a great day.
^Camille
Yes, you are required to purchase a dryer duct hose and a gas line separately. You may purchase this from a local store near you.
Please refer to your user manual for the ducting requirement and gas requirement. Turn to pages 18 to 20, Ducting requirements, Exhausting requirements, and Gas requirements.
User manual
https://downloadcenter.samsung.com/content/UM/202509/20250923135314243/OID64646_IB_DV3500C_EN_250919.pdf
Have a great day.
^Camille
8 hours ago
by
Posted by:
Samsung
The Samsung Bespoke AI Laundry Ventless Combo machine is the industry~s fastest and largest All-in-One Combo washer & dryer.Forget waiting at home to switch clothes to the dryer, this All in One washes and dries in one machine leaving your clothes clean and dry in 98 minutes with the Super Speed cycle Designed to save space and time, it's fast drying performance combined with an intelligent wash system makes laundry day less of a chore. Plug this ventless combo in any standard 120v outlet for easy installation anywhere in your home.
Does this unit require an internet connection or can it be used offline?
Hello there,
No, you can use the all-in-one washer and dryer combo even without an internet connection. The all-in-one washer and dryer does not rely on an internet connection to operate. Having an internet connection on this model allows you to use the Smart Care feature via the SmartThings app and the SmartThings feature, which enables you to control your washer and dryer remotely.
Please refer to your user manual for more details. Turn to pages 59 to 61, "Special features, (Smart Control, and SmartThings)."
User manual
https://downloadcenter.samsung.com/content/UM/202509/20250926113112766/OID74251_IB_T-PJT_WD8000D-AD_7LCD_EN_2509025.pdf
Have a great day.
^Camille
No, you can use the all-in-one washer and dryer combo even without an internet connection. The all-in-one washer and dryer does not rely on an internet connection to operate. Having an internet connection on this model allows you to use the Smart Care feature via the SmartThings app and the SmartThings feature, which enables you to control your washer and dryer remotely.
Please refer to your user manual for more details. Turn to pages 59 to 61, "Special features, (Smart Control, and SmartThings)."
User manual
https://downloadcenter.samsung.com/content/UM/202509/20250926113112766/OID74251_IB_T-PJT_WD8000D-AD_7LCD_EN_2509025.pdf
Have a great day.
^Camille
9 hours ago
by
Posted by:
Samsung
This lifestyle TV helps you curate your own gallery with works of art or personal photos. It~s customizable and showcases expert validated color and 4K resolution.
Frame color. Asked this yesterday and can’t find the answer. Not helpful to have to go through 78 answers.
Hi there - The Frame TV is designed to be displayed with its built-in black bezel, which is not removable. Customizable Bezels, sold separately, are designed to attach directly over the black bezel. These magnetic frames are available in Sand Gold (Metal), Modern Brown, Modern Teak, and Modern White.
~ Samsung Specialist
~ Samsung Specialist
9 hours ago
by
Posted by:
Samsung
This lifestyle TV helps you curate your own gallery with works of art or personal photos. It~s customizable and showcases expert validated color and 4K resolution.
Discover a new level of visual and auditory brilliance with our next level smart TV. Powered by Pantone certified color accuracy, witness over one billion authentic hues burst forth in beautiful detail. Quantum HDR takes things further, elevating contrast for lifelike imagery. Add to that our advanced 3D audio system syncing flawlessly with on screen motion, all intelligently powered by Samsung Vision AI. And rest assured, Knox keeps your private info safe and secure.
Our most advanced 4K processor powers Samsung Vision AI for enhanced picture, sound, and breakthrough TV experiences. Get amazingly detailed picture and vivid color on a glare free screen for viewing without distraction, even in the brightest rooms. Enriching new personalized TV experiences let you dive deeper into your content and get more from your TV.
On free delivery of 75"Samsung qn90f do they deliver into home
Hi Dick - Best Buy offers delivery services tailored to your area and product type. For more information, visit your local Best Buy or go to: https://www.bestbuy.com/site/help-topics/home-and-businessdelivery/pcmcat204400050032.c?id=pcmcat204400050032
~ Samsung Specialist
~ Samsung Specialist
9 hours ago
by
Posted by:
Samsung
Samsung's 5.5 cu. ft. Extra-Large Capacity Top Load Washing Machine is equipped with Super Speed Wash, which powerfully cleans a full load of laundry in just 28 minutes without sacrificing cleaning performance. With Wi-Fi connectivity, you can remotely start, stop, or delay your smart washer from our simple-to use SmartThings App. Active Waterjet, a built-in water faucet, lets you easily pretreat heavily soiled and stained clothes.
Hello. How do you turn the automatic dispenser on for softener. All of a sudden, now when I put softener into the dispenser, it immediately comes out before the wash goes on.
Hi there,
We understand how confusing it can be when the fabric softener dispenses immediately instead of during the wash cycle, and we’re here to help you get the auto dispenser working correctly again.
Please follow the instructions in the guide below and locate the sub-topic “How to turn on auto dispensing (top load models)”. Be sure to click on the embedded links within the article for additional support.
Use the auto dispenser on your Samsung washing machine
https://www.samsung.com/us/support/answer/ANS10001023/
Thank you!
^Joshua
We understand how confusing it can be when the fabric softener dispenses immediately instead of during the wash cycle, and we’re here to help you get the auto dispenser working correctly again.
Please follow the instructions in the guide below and locate the sub-topic “How to turn on auto dispensing (top load models)”. Be sure to click on the embedded links within the article for additional support.
Use the auto dispenser on your Samsung washing machine
https://www.samsung.com/us/support/answer/ANS10001023/
Thank you!
^Joshua
10 hours ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.
This stove is not an induction stove, so what kind of mat I can buy to cook on top of it to protect the glass on the stove? Do it have something similar to an induction mat?
Hi there,
We understand how important it is to protect the glass cooktop surface and keep it looking its best, and we’re here to help clarify the proper care options.
For non-induction glass cooktops, Samsung does not recommend using mats or covers during cooking, as they can trap heat and may damage the surface. Instead, proper care, cookware use, and cleaning methods are the best ways to protect the glass.
Please follow the maintenance instructions outlined in the user manual on pages 46–48 under “Care and cleaning of the glass cooktop.” These pages explain approved cleaning methods, what to avoid, and tips to help prevent scratches or damage. Be sure to review the section carefully and click on any embedded links for additional support.
User manual
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Thank you!
^Joshua
We understand how important it is to protect the glass cooktop surface and keep it looking its best, and we’re here to help clarify the proper care options.
For non-induction glass cooktops, Samsung does not recommend using mats or covers during cooking, as they can trap heat and may damage the surface. Instead, proper care, cookware use, and cleaning methods are the best ways to protect the glass.
Please follow the maintenance instructions outlined in the user manual on pages 46–48 under “Care and cleaning of the glass cooktop.” These pages explain approved cleaning methods, what to avoid, and tips to help prevent scratches or damage. Be sure to review the section carefully and click on any embedded links for additional support.
User manual
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Thank you!
^Joshua
11 hours ago
by
Posted by:
Samsung
Samsung's Bespoke 29 cu. ft. 4-Door French Door Refrigerator features AI Family Hub+ the entertainment hub with 32" touchscreen, that's built into your fridge. AI Vision Inside recognizes select fresh foods that you put in and take out of your fridge, so you always know what's inside. Beverage Center provides quick and easy access to refreshingly cold water, two ways.
A stylish design for a seamless and modern look, this over-the-range microwave features large 1.7 cu. ft. capacity and a fingerprint-resistant finish.
Does it have sensor cooking
Hello there,
No, this over-the-range microwave does not have sensor cooking.
Here is a link to the microwaves with a sensor-cooking feature.
Over-the-Range Microwave 1.7 cu. ft. in Stainless Steel | Samsung US
https://www.samsung.com/us/home-appliances/microwaves/over-the-range/over-the-range-microwave-with-1-7-cu--ft--capacity-in-stainless-steel-me17r7021es-aa/
Have a great day.
^Camille
No, this over-the-range microwave does not have sensor cooking.
Here is a link to the microwaves with a sensor-cooking feature.
Over-the-Range Microwave 1.7 cu. ft. in Stainless Steel | Samsung US
https://www.samsung.com/us/home-appliances/microwaves/over-the-range/over-the-range-microwave-with-1-7-cu--ft--capacity-in-stainless-steel-me17r7021es-aa/
Have a great day.
^Camille
11 hours ago
by
Posted by:
Samsung