Samsung
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- Answer Count69207
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- First AnswerApril 24, 2013
- Last AnswerFebruary 3, 2026
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Featuring a matte screen for a print like finish, Pantone Validated colors, and a slim customizable bezel that looks like a gallery frame, the TV for art lovers has access to curated works from top tier galleries and museums to blend into any style or d~cor. Samsung Vision AI powers superb picture, sound and personalized TV experiences.
Discover a new level of visual and auditory brilliance with our next level smart TV. Powered by Pantone certified color accuracy, witness over one billion authentic hues burst forth in beautiful detail. Quantum HDR takes things further, elevating contrast for lifelike imagery. Add to that our advanced 3D audio system syncing flawlessly with on screen motion, all intelligently powered by Samsung Vision AI. And rest assured, Knox keeps your private info safe and secure.
Wide angle viewing?
Hi Penny - The Q7F features Mega Contrast which automatically adjusts brightness and contrast, enhancing the difference between light and dark areas on the screen, so you can enjoy stunning picture quality. When stepping up, our Q8F adds Dual LED backlighting to deliver vivid images with improved contrast, off-axis viewing, and color accuracy. And starting with our QN90F, you’ll gain Wide Viewing Angle and Glare Free technology to provide you with wider viewing angles, enhanced color, and minimized glare to help you enjoy shows without distractions.
~ Samsung Specialist
~ Samsung Specialist
3 hours ago
by
Posted by:
Samsung
Self-illuminating pixels deliver the dramatic contrast of OLED and dazzling, expert-validated color, driven by our advanced AI processor. Experience a stunning picture with enhanced brightness and depth, all in a sleek design with a thin bezel. Dive into your content with Samsung Vision AI experiences and immerse yourself in multi-dimensional audio with top-firing speakers.
Step up to Full HD for a significantly clearer picture than regular HD. Enjoy impressive, fine-tuned colors and deep contrast, all wrapped in a sleek design and secured by triple-layer protection. Virtual 3-D sound is enhanced and tracks movement on screen for a truly immersive experience.
If my TV is connected to an antenna and NOT to the internet, can I update the software? If so, how?
Hi Louise,
You will need to manually update your Firmware. To do so, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
4. Connect the USB drive containing the software upgrade into a USB port on your device.
5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.
Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
You will need to manually update your Firmware. To do so, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
4. Connect the USB drive containing the software upgrade into a USB port on your device.
5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.
Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
5 hours ago
by
Posted by:
Samsung
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
Self-illuminating pixels deliver the dramatic contrast of OLED and dazzling, expert-validated color, driven by our advanced AI processor. Experience a stunning picture with enhanced brightness and depth, all in a sleek design with a thin bezel. Dive into your content with Samsung Vision AI experiences and immerse yourself in multi-dimensional audio with top-firing speakers.
Get a little more out of your everyday with Galaxy Book4. This laptop delivers on all the top features you need with the premium design you want. The gorgeous display, ample processing power and seamless connectivity with your other Galaxy devices make your next laptop choice a no brainer. Powered by the latest Intel Core processor and a long lasting battery, this laptop allows you to stay on top of your inbox, listen to your favorite music and check in on what your friends are up to on social media. Need more storage? You~re in luck! You can expand your storage up to 2TB with a microSD card, so this laptop will support your needs no matter what you decide to take on next. Enjoy browsing the web or streaming video on the gorgeous full HD display that will be sure to spark screen envy wherever you go. And you~ll see every detail of that new movie you~ve been looking forward to on the large 15.6" screen. Plus, you can easily sync with your other Galaxy devices to create a seamlessly connected and aesthetically pleasing premium Galaxy ecosystem. Power and premium design to elevate your world that~s Galaxy Book4.
Is this computer windows based
Good day Pauly, thank you for asking us your question about the Samsung Galaxy Book4. Yes, the Galaxy Book4 series runs on Windows 11. If you have any other questions for us, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra
10 hours ago
by
Posted by:
Samsung
Meet your go to device for on-the-go family fun Galaxy Tab A9+. A bright, engaging 11" screen is perfect for every family member to do what they love. Whether they~re enjoying a show, unwinding with a game, or catching up on schoolwork or day to day tasks, an upgraded chipset makes every experience feel smooth and easy. You can even open multiple apps at the same time and get all your everyday tasks done quickly. Use it for hours without worrying about power and keep everything you love together with plenty of storage space. Plus, the preloaded Samsung Kids app provides a safe digital environment for your little ones to happily learn and play. Give your family a great all in one Tab that perfectly meets all their everyday needs without taking a bite out of your wallet Galaxy Tab A9+.
Can my son use the internet while iam traveling on the road in the car or does it require a plan
Aloha, thank you for asking us your question about the Samsung Galaxy Tab A9+. The advertised Galaxy Tab A9+ is the Wi-Fi/Bluetooth Only version of this tablet. It is fully functional while in the presence of a steady Wi-Fi signal or when a mobile hotspot is utilized. Feel free to reach out to Support if you have any other questions. Thank you for being a faithful Samsung customer. - Debra
10 hours ago
by
Posted by:
Samsung
Galaxy A16 5G delivers an awesome experience at an awesome value, bringing you everything you need at a great price. Stream your favorite shows on its large 6.7~ display, enjoy smooth performance across all your apps and capture life~s special moments in detail with the triple-lens camera. Power through your day with a reliable Super Fast Charging battery, and stay connected to your family and friends with ultrafast 5G. Enjoy all the awesome perks that come with an A Series phone including Samsung Wallet, Samsung TV Plus and partner offers like three months of free Peacock Premium. Plus, with six years of OS and security updates, your phone helps keep you protected and up to date. Bring home a phone that delivers incredible value and makes your everyday a little easier.
Will this phone work with US Mobile?
Hi there Doug, thank you for taking the time to ask us your question about the Samsung Galaxy A16 5G. The advertised unlocked Galaxy A16 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have additional questions for us or if you would like further assistance, please feel free to reach out to Support at your leisure. Thanks for being a dedicated Samsung customer. - Debra
10 hours ago
by
Posted by:
Samsung
Imagine a new phone that truly simplifies your day. Galaxy S25 does more than keep your world all in one place ~it uses AI to intuitively streamline your life. What if you could plan a night out with your friends with one simple ask? Your personal assistant will find the perfect spot and text it to them. Want to keep tabs on your busy day ahead? Galaxy S25 gives you the insights you need before you know you need them with Now Brief. Want to wow with your content? Capture and curate post-worthy shots every time with an incredible high-res camera. Looking for a phone that can truly keep up with you? Galaxy S25 is built with a long-lasting battery. What if you could experience epic tech that brings ease to your everyday? Galaxy S25 does just that.
Does this phone work with the T-Mobile network?
Hey Mach1, thank you for asking us your question about the Samsung Galaxy S25. Yes, the advertised unlocked Galaxy S25 is compatible with T-Mobile as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, Ultra Mobile, US Cellular, Verizon, and Visible. Feel free to contact Support if you have additional questions. Thank you for being a steadfast Samsung customer. - Debra
11 hours ago
by
Posted by:
Samsung