Hi Carole,
Thank you for reaching out with your question about removing the filters for cleaning from your Samsung 30" Under Cabinet Range Hood. Proper maintenance, including regular cleaning of the filters, is essential for optimal performance and longevity of your range hood. This guide will help you understand the process and provide tips for successfully removing the filters.
Please see page 12 for the step-by-step instructions and illustrations on how to remove the filter on the manual.
Manual
https://downloadcenter.samsung.com/content/UM/202207/20220708120022098/NK3500BM_NK30B3500US_AA_LIB0175247A_v2.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147137612) to help our team gather your information.
Have a great day.
^Charles