26 Questions & 39 Answers
for Samsung - 5.9 Cu. Ft. Self-Cleaning Freestanding Electric Range - Stainless steel
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AllQ:
I have read that the use of canners is a no no on glass top stoves.by
Posted by:
Minimoe
from
MI
10 years, 6 months ago
Answers
A:
This is a ceramic top and should be fine for canning.9 years, 1 month ago
A:
I have used my canner, and my pressure canner on this stove. There will be deposits if your canner is aluminum. It will slightly melt some of the alum to the stove. The weight was not an issue.by
Posted by:
from
Bastrop
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10 years, 6 months ago
Q:
I recently purchased a Samsung range for a house we were remodeling. When we went to use the range, the top burners work fine but the oven controles and elements did not come on. We had a contractor who was working at the time check it and he did not see any loose wires and said that the wiring was correct. This weekend we were replacing the outlets and switches and when shutting off the power we discoverd that the breaker marked RANGE also powered 4 outlets. I'm thinking that the power source going to the range is not 220. Would the burners work on 110? An electrician was the one who did the wiring in the kitchen--or so I was told!!!by
Posted by:
Faye
from
Ironton, Ohio
10 years, 11 months ago
Answers
A:
It could very well be that the stove top is 110. It should be very easy to check your wires with a multimeter. If you aren't comfortable, ask a friend. There are a lot of people who are comfortable doing this. You need 2 hot wires (usually black and red) going to the range along with a Neutral wire (usually) white. You should also have a ground (green).by
Posted by:
from
Bastrop
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10 years, 6 months ago
A:
I'm sorry to hear you're having an issue with your FE-R300SX. It's unlikely that the cooktop would function properly with only a 110V connection, but more importantly, it's extremely important that the range is connected to an appropriately powered, 240V/60 Hz/40-amp circuit in order for it to operate properly and safely. I would suggest having a qualified electrician check the circuit to ensure it's up to code. If it's determined that the connection is functioning correctly, then please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to assist you further.Thank you,
Ms. Samsung
by
Posted by:
Anonymous
10 years, 11 months ago
Q:
Needs to be not over 30here incurableby
Posted by:
Anonymous
11 years, 10 months ago
Answers
A:
The cook top is 29 7/8, and the display is 29 15/16. These are accurate measurements taken from my stove.by
Posted by:
from
Bastrop
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10 years, 6 months ago
A:
The FE-R300SX range is 29-29/32" wide, and designed to fit in a standard 30" space.Thanks for your interest,
Ms. Samsung
by
Posted by:
from
SamsungHQ
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11 years, 10 months ago
Q:
my range is blackby
Posted by:
Anonymous
11 years, 10 months ago
Answers
A:
I use a soft damp cloth with mild dish detergent. Don't let it air dry or the range top will have streaks. Use a soft dry cloth, like a kitchen towel, to dry the top and I will look great.by
Posted by:
Computermeki
from
Palm Bay, FL
11 years, 9 months ago
A:
Samsung recommends using only a ceramic cooktop cleaner on the glass cooktop of your range. More information on the care and maintenance of the FE-R300SX can be found beginning on page 31 of the user manual.Thank you,
Ms. Samsung
by
Posted by:
from
SamsungHQ
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11 years, 10 months ago
Q:
I love that the oven capacity is so large. I'm new to cooking and am wondering if I can bake 2 cookie sheets at the same time? I know I can't in the oven I have now, so I'm not sure if I need a convection oven or if this one would allow me to do so and they would bake evenly. Thank you!by
Posted by:
jackie9698
from
pennsylvania
12 years, 7 months ago
Answers
A:
The alum half sheet baking sheets will not fit 2 to a rack, but there are 2 racks, and you can cook 2 at a time that way. The oven is very accurate, and usually there is no problem using 2 different levels.by
Posted by:
from
Bastrop
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10 years, 6 months ago
A:
Thank you for the question. The 5.9 cubic foot FE-R300SX oven cavity is certainly large enough to cook more than one cookie sheet at a time. However, one of the benefits of a convection oven is the ability of the fans to circulate the hot air evenly, resulting in even cooking and browning. If this degree of even baking is important to you, then you may want to consider the FTQ353 or another model with the convection feature.- Ms. Samsung
by
Posted by:
from
SamsungHQ
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12 years, 6 months ago
Q:
Hi we just purchased this cooktop and for no reason there are silver fleck all over one of the burners.It is an interior thing not exterior because no cleaning products or scraping will eliminate them.What is going on?by
Posted by:
kc
from
Miami
12 years, 7 months ago
Answers
A:
The silver flecks you see are coming from the pots and pans that you are using on the stove. They are melting from the metal and depositing on the cooktop. This is my biggest complaint about this stove, it gets too hot. You will need the white stove top cleaner and a lot of elbow grease. I have also started using a sponge scrubby with the cleaner. I have to do mine all the time.by
Posted by:
from
Bastrop
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10 years, 6 months ago
A:
I'm sorry to hear there are marks on your cooktop. Please review page 19 of the user manual regarding the use of certain types of cookware, such as aluminum and copper, that could cause marks on the cooktop. Pages 35-36 offer remedies for removing marks and scratches. If, after considering these factors, you believe the marks on the cooktop are not the result of such cookware or burned-on residue, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.Thank you,
Ms. Samsung
by
Posted by:
from
SamsungHQ
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12 years, 7 months ago
Q:
why is there a small K on the left hand side of my range?by
Posted by:
Anonymous
13 years, 4 months ago
Answers
A:
It's not a K ... I'm sure it's a mark that is used during manufacturing so the cooktop is placed correctly. I have that same mark so it's obviously supposed to be there.by
Posted by:
from
DC
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10 years, 4 months ago
A:
The small K on the left side of your FE-R300SX range is related to the glass manufacturer.Thank you for the question,
Ms. Samsung
by
Posted by:
from
SamsungHQ
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13 years, 4 months ago
Q:
Is there a separate control for the fast boil element or do you just turn the burner on high?by
Posted by:
Anonymous
13 years, 6 months ago
Answers
A:
The fast boil is on the same knob that controls that element. One half of the turn is 1 thru High regular and the other half is 1 thru High fastboil. Two elements have the fastboil feature.by
Posted by:
TrustMeiKNow
from
Bensalem, PA
13 years ago
A:
To use the Fast Boil feature on the FE-R300SX Range, simply turn the control for the right front burner on high.Thanks for the question,
Ms. Samsung
by
Posted by:
from
SamsungHQ
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13 years, 6 months ago
by
Posted by:
polly
4 years, 6 months ago
Answers
A:
When the breast meat reaches 160F and the legs/thighs reach 180F this will likely be at different times if the breast goes beyond 160F it'll become dry so i suggest parting off the legs and thighs if/when this happens and returning them if necessary. You can tent/foil over the breast ONLY (leaving legs exposed) to slow it down early and get the end goal as well.by
Posted by:
Rueben
3 years, 11 months ago
Q:
One review says that the burner will shut off if no pot or pan is placed on it within a few minutes. Is that correct?by
Posted by:
GordyJ
from
Colville
10 years, 11 months ago
Answers
A:
Thanks for the question. Samsung's induction range cooktops are designed to automatically detect the presence of compatible pots and pans, but the radiant cooktop models, including the FE-R300SX, do not have this type of feature. They do, however, have an energy-saving feature that turns the oven off automatically after a set period of time.- Ms. Samsung
by
Posted by:
Anonymous
10 years, 11 months ago
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