A:
Hello,
We would like you to know that the filter can be accessed by removing the dust cup. We also want you to know that the filter is washable by rinsing it under warm tap water (no soap) until the water comes through clean. Once this is done, give them a light shake to get rid of any excess water, and then let them air dry for at least 24 hours. We recommend doing this once every 3 months.
We hope this information helps.
The Customer Support Team