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Carlosecp01
Carlosecp01's stats
- Review count84
- Helpfulness votes56
- First reviewNovember 17, 2018
- Last reviewApril 6, 2026
- Featured reviews0
- Average rating4.6
Reviews comments
- Review comment count0
- Helpfulness votes0
- First review commentNone
- Last review commentNone
- Featured review comments0
Questions
- Question count0
- Helpfulness votes0
- First questionNone
- Last questionNone
- Featured questions0
- Answer count30
- Helpfulness votes2
- First answerNovember 9, 2018
- Last answerNovember 11, 2022
- Featured answers0
- Best answers0
Your My Best Buy Total~ membership provides the ultimate peace of mind. We have your back with protection plans, including AppleCare+ and 24/7 Geek Squad~ tech support. Save time and money with exclusive prices on thousands of items and free 2-day shipping. You also enjoy exclusive access to sales, 60-day returns on most products and VIP member support.
Posted by: Carlosecp01
Verified Purchase:Yes
I have been a member for quite some time now, and it is a good investment for technophiles like me. Geek squad support when needed, and very good service for the patronage.
I would recommend this to a friend!
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Luxury iPhone 17 Pro case with premium cactus-based leather alternative elevates your style. This iPhone 17 Pro case is refined for elegance ~ from the metal buttons and inner felt backing to the metal camera crown and razor-thin profile. Not only does this case withstand drops, it also works with Camera Control and has powerful MagSafe magnets for charging. When you want to make a lasting impression, slip on Symmetry Series Cactus Leather case. Model 77-99044.
Posted by: Carlosecp01
Verified Purchase:Yes
Stylish and well-made, love the look and sturdiness, pretty nice details everywhere, all in all a beautiful and sturdy case. Definitely a great buy, I bought the brown version for my wife. It protects the screen and the cameras
Length of ownership: 15
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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YALE ASSURE 2 TOUCH. A lock as unique as you. Make coming home more seamless with the Yale Assure Lock 2 Touch built-in Wi-Fi. Thanks to the new biometric keypad, a simple touch of your finger is all it takes. Explore multiple ways to access your home including hands-free Auto-Unlock, back-up key, or your phone or Apple Watch from anywhere
Posted by: Carlosecp01
Verified Purchase:Yes
Easy to install, looks very pretty and is stylish, the price was unbeatable and I wish I asked for installation. The Geek Squad is normally pretty good at it, Almost forgot, the app is very user friendly and simplistic, there a lot of complains but it was quite simple to use.
Length of ownership: 122
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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Experience next-level comfort and productivity with the MK850 Performance. Hyper-fast scrolling and a full-size keyboard help you get more done at your desk ~ and a cushioned palm rest, curved keyframe and contoured mouse let you power through in comfort. Type and switch seamlessly between your computer, tablet, and phone. And pair your mouse with up to 3 devices. The combo has been optimized for use with all your operating systems ~ including Windows, Mac, and Chrome OS.
Customer Rating
5
Great Price and Fantastic Value
on August 24, 2025
Posted by: Carlosecp01
Verified Purchase:Yes
We were setting up my wife’s home office and needed a keyboard and mouse for her laptop. I was not expecting this one to be such a functional set. It has the same features (interchange with three devices via Bluetooth) as more expensive options, and it is very ergonomic. I only noticed when I bought my MX for almost double the price, and the option 1 (this one is the cheaper one) was easier to use. So 120% recommended, it is a tad bulkier than the MX, but more ergonomic, so that’s an acceptable trade-off.
Mobile Submission: True
I would recommend this to a friend!
Ease of Use
5
Quality
5
Value
5
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Monthly Best Buy Protection (up to 24 mo.)
Customer Rating
5
Grea Service and True Peace of Mind
on August 24, 2025
Posted by: Carlosecp01
Verified Purchase:Yes
I’ve had an outstanding experience with the Geek Squad Best Buy Totaltech™ program, and I genuinely recommend it to anyone who frequently shops at Best Buy or wants peace of mind for their electronics and appliances.
So far, I’ve used the program for multiple services:
* Refrigerator support – They helped troubleshoot and resolve an issue quickly, saving me the hassle of going through the manufacturer directly.
* TV installation—The process was smooth, professional, and quick. The Geek Squad team handled everything, including wall mounting and cable management.
* Equipment replacement – When one of our devices failed, the replacement process was straightforward and stress-free.
* Product questions—I’ve reached out a few times with technical questions regarding electronics we’ve bought, such as an SSDR, an external hard drive, and many others, and their support team has always been helpful, knowledgeable, and patient.
* Refrigerator support – They helped troubleshoot and resolve an issue quickly, saving me the hassle of going through the manufacturer directly.
* TV installation—The process was smooth, professional, and quick. The Geek Squad team handled everything, including wall mounting and cable management.
* Equipment replacement – When one of our devices failed, the replacement process was straightforward and stress-free.
* Product questions—I’ve reached out a few times with technical questions regarding electronics we’ve bought, such as an SSDR, an external hard drive, and many others, and their support team has always been helpful, knowledgeable, and patient.
What I appreciate most is the convenience and responsiveness. Whether it’s scheduling service or asking for advice, the Geek Squad team has consistently delivered high-quality customer support. Knowing I can call and get help without hidden fees or delays is incredibly valuable.
Worth every dollar for the coverage, priority service, and peace of mind.
Length of ownership: 19
Mobile Submission: True
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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Introducing the Anker PowerCore Select 20k mAh Power Bank, the ultimate solution for your charging needs. With a massive 20,000mAh capacity, this portable phone charger can provide more than 5 and a half charges for iPhone XS, over 4 full charges for Samsung Galaxy S10, and more than 2 and a half charges for iPad mini 5. Equipped with dual USB ports and Anker's PowerIQ 2.0 technology, you can simultaneously charge two devices at high speed, delivering a max 18W charge to phones, tablets, and more. Join the 50 million+ powered by our leading technology and experience the convenience of the Anker Advantage. With the PowerCore Select 20000, you'll also receive a 30cm Micro-USB cable, a welcome guide, and friendly customer support.
Posted by: Carlosecp01
I purchased the Anker PowerCore Metro Essential 20000 (Model A1281) from Best Buy with the expectation that it would offer long-lasting performance — especially for the price, which was over $50. Unfortunately, the device failed completely with minimal use. It was well cared for, rarely used, and stored properly, yet it developed a crack in the casing and stopped charging altogether.
I reached out to Anker’s customer service, provided the serial number, proof of purchase, and photos, and followed all of their troubleshooting steps. Despite this, they dismissed my concern by pointing to the expiration of the 18-month warranty — even though the product’s failure clearly points to a manufacturing or design flaw rather than normal wear and tear.
To make matters worse, when I requested escalation to management, I received no meaningful support. Instead, I was offered a 25% discount on a new product — essentially asking me to pay again for something that shouldn’t have failed in the first place.
This experience left me frustrated and disappointed, both in the product and in Anker’s unwillingness to stand behind it. I expected better quality and better customer care from a brand that’s usually well-reviewed.
I won’t be purchasing another Anker device and urge others to think twice, especially if you’re expecting a power bank that will last beyond a year and a
Mobile Submission: True
No, I would not recommend this to a friend.
Quality
1
Value
1
Ease of Use
2
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8of 11voted this as helpful.
Annotate and take notes the modern way with this Wacom Bamboo Ink stylus pen for Windows Ink. The sensitive fine tip supports up to 4,096 pressure levels and enables writing precision, while the lightweight cylindrical design, durable aluminum material and long battery life let you focus on note-taking with no distractions. This Wacom Bamboo Ink stylus pen lets you use a soft, medium or firm nib (not included) based on your writing preference.
Customer Rating
1
It didnt work for my devices
on September 15, 2023
Posted by: Carlosecp01
Verified Purchase:Yes
I have to take it back to the store, as it didn't work for a Microsoft surface nor a Lenovo M10 3rd gen.
Length of ownership: 12
Mobile Submission: True
No, I would not recommend this to a friend.
Quality
1
Value
1
Ease of Use
1
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Remote only - requires a compatible FireTV streaming device. Upgrade your Fire TV remote with the Amazon Fire TV Remote Pro! The Fire TV Remote Pro includes upgraded features including a "find my remote" feature, backlit buttons, and two customizable buttons to create your own shortcuts to favorite channels, apps, or any Alexa commands. There is also a dedicated headphone button to take you to the on-screen Bluetooth menu that lets you pair your wireless headphones fast.The Fire TV Remote Pro also includes integrated TV controls. The Fire TV Remote Pro is compatible with most Fire TV streaming media players, Amazon Fire TV smart TVs, and smart TVs with Fire TV built-in. The Alexa Voice Remote Pro is not compatible with Fire TV (1st and 2nd Gen), Fire TV Stick (1st Gen), Element Fire TV Edition, Insignia HD/Insignia FHD, Hisense U6HF 4K ULED Fire TV Series, or Echo show 15.
Customer Rating
5
Fantastic device
on September 15, 2023
Posted by: Carlosecp01
Verified Purchase:Yes
My Toshiba Fire TV remote began to malfunction, and at first, I suspected it was draining batteries at an unusually rapid rate. However, it wasn't just that so it needed to be replaced. After a week of research and despite some negative reviews, I decided to try this one. I couldn't be more pleased. It performs even better than the original.
Length of ownership: 27
Mobile Submission: True
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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Dominate in style with the powerful 1TB WD_BLACK P40 Game Drive SSD. The downloadable WD_BLACK dashboard gives you full control over the LED light display for a personalized experience every time you play (Windows only). This high-performance SSD storage features blazing speeds in a compact and shock-resistant design, making it easy to take with you anywhere.
Customer Rating
1
Piece of Junk
on August 8, 2023
Posted by: Carlosecp01
Verified Purchase:Yes
Stop working for a ps5 within 4 months. No way to contact the manufacturer. Best Buy don't even have a number to call them…
Length of ownership: 124
Mobile Submission: True
No, I would not recommend this to a friend.
Ease of Use
1
Quality
1
Value
1
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+2points
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A mini-tower UPS with line interactive topology, the CyberPower LX1500GU3 provides battery backup (using simulated sine wave output) and surge protection for desktop computers, workstations, networking equipment, smart home devices, and home entertainment systems. The LX1500GU3 uses Automatic Voltage Regulation (AVR) to correct minor power fluctuations without switching to battery power, which extends battery life. AVR is essential in areas where power fluctuations occur frequently. The LX1500GU3 features an advanced multifunction control panel with a color LCD to quickly confirm status and alerts at-a-glance. Two USB charge ports (one Type-A and one Type-C) power portable devices such as mobile phones and tablets, even during a utility power failure. The LX1500GU3 comes with a three-year warranty (including coverage of batteries) and a $500,000 Connected Equipment Guarantee.
Customer Rating
5
Convenient for Small Household needs
on August 4, 2023
Posted by: Carlosecp01
Verified Purchase:Yes
I have only had it for two days and was charged for 48 hours. I need it to keep my wifi and cameras online during short outages. I bought this one because it has Ethernet protection for my modem too. Will come back with a follow-up review in ninety days and then a year.
Length of ownership: 3
Mobile Submission: True
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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-2points
1of 4voted this as helpful.
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OtterBox - Symmetry Series+ with MagSafe Carrying Case for Apple iPhone 12 and iPhone 12 Pro - Black
Get the most out of your new Apple iPhone 12 and iPhone 12 Pro with Symmetry Series+ with MagSafe. This slim case shows off your iPhone~s sleek design and is thoughtfully developed to interact with Apple~s new innovative MagSafe system ~ bringing a new level of interactivity to your iPhone. All of your phone~s buttons, features and functions work flawlessly, while durable protection shields against drops, bumps and fumbles. Additionally, a silver-based antimicrobial additive is integrated into the case that helps inhibit microbial growth and defends the case exterior against many common bacteria. And, the one-piece design is easy to install. Go about your life with confidence your phone is protected, without sacrificing an ounce of style.
OtterBox - Symmetry Series+ with MagSafe Carrying Case for Apple iPhone 12 and iPhone 12 Pro - Black
Get the most out of your new Apple iPhone 12 and iPhone 12 Pro with Symmetry Series+ with MagSafe. This slim case shows off your iPhone~s sleek design and is thoughtfully developed to interact with Apple~s new innovative MagSafe system ~ bringing a new level of interactivity to your iPhone. All of your phone~s buttons, features and functions work flawlessly, while durable protection shields against drops, bumps and fumbles. Additionally, a silver-based antimicrobial additive is integrated into the case that helps inhibit microbial growth and defends the case exterior against many common bacteria. And, the one-piece design is easy to install. Go about your life with confidence your phone is protected, without sacrificing an ounce of style.
Wired Doorbell Pro (Formerly Video Doorbell Pro 2) is our best-in-class wired doorbell camera with cutting-edge security features. Wired Doorbell Pro (Formerly Video Doorbell Pro 2) delivers enhanced Head-To-Toe HD+ Video, first of its kind 3D Motion Detection, and built-in Alexa Greetings that answer the door for you. Pinpoint motion and distance with 3D Motion Detection and Bird~s Eye View, an aerial view to track motion around your home plus map out your detection to only get alerts about specific areas with Bird~s Eye Zones. With built-in Alexa Greetings, an exclusive Ring Home subscription feature, your doorbell greets visitors, gives customizable delivery instructions and records detailed video messages, all on its own.
Live stream with outstanding clarity with the Logitech C922 webcam, designed and built for streamers who take their game seriously. With a choice of 30 fps at 1080p or the hyperfast 60 fps at 720p, you can record or go live with vibrant, true-to-life video on channels like Twitch and YouTube. Broadcast masterfully with reliable no-drop audio, autofocus, and a 78~ diagonal field of view. Two omni-directional microphones accurately capture your voice from multiple angles for greater nuance. Go pro with features for XSplit, or customize your stream with Logitech Capture.
Smart Keyboard lets you write a term paper or create a presentation on a full-size keyboard whenever you need one. It connects easily without the need for pairing or charging, so it's always ready to go. And when you're done, it folds to create a slim, lightweight cover.
Tackle everyday spills with the PowerFresh Deluxe Scrubbing & Sanitizing Steam Mop, ideal for tile floors and more.
Tackle everyday spills with the PowerFresh Deluxe Scrubbing & Sanitizing Steam Mop, ideal for tile floors and more.
Does this have a trigger to release steam or do you have to “pump” the handle to build pressure and then it auto-releases? I bought a shark with the pump action and it was awful
Tackle everyday spills with the PowerFresh Deluxe Scrubbing & Sanitizing Steam Mop, ideal for tile floors and more.
Tackle everyday spills with the PowerFresh Deluxe Scrubbing & Sanitizing Steam Mop, ideal for tile floors and more.
Really curious... where does the dirt go? With old fashioned mopping there is always a large bucket of very dirty water to dispose of. How much dirt can mop pads really hold?
We know pets makes messes. Whether it's tracked-in mud or bathroom accidents, BISSELL~ ProHeat 2X~ Revolution~ Pet Pro Plus carpet cleaner handles those though pet messes with its exclusive Pet Pro Cleanup System. This system includes a CleanShot~ pretreater to remove spots and stains; the 2-in-1 Pet Upholstery Tool to remove pet hair, stains and odors from upholstery, a trial-size of BISSELL~ PET PRO OXY Urine Eliminator formula, and an EZ Clean Brush Roll Cover to make maintaining the machine easy. When used in MAX Clean Mode, you get powerful cleaning that outcleans the leading rental*** and leaves carpet dry in about 30 minutes with Express Clean Mode.** All of this cleaning power comes in a lightweight and maneuverable machine with a low-profile foot that gets under furniture. But this machine doesn't just pick up after pets, it helps save them, too. BISSELL~ proudly supports BISSELL Pet Foundation~ and its mission to help save homeless pets. When you buy a BISSELL product, you help save pets, too. We~re proud to design products that help make pet messes, odors and pet homelessness disappear.***Cleaning results based on ASTM F2828 using BISSELL PET PRO OXY Urine Eliminator formula in MAX clean mode against the Rug Doctor Mighty Pro X3 carpet cleaner using their top selling formula.**Express Clean Mode (reference instruction in user guide). Tested on new carpet with protectant. Results may vary.