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Carlosecp01
Carlosecp01's stats
- Review count84
- Helpfulness votes56
- First reviewNovember 17, 2018
- Last reviewApril 6, 2026
- Featured reviews0
- Average rating4.6
Reviews comments
- Review comment count0
- Helpfulness votes0
- First review commentNone
- Last review commentNone
- Featured review comments0
Questions
- Question count0
- Helpfulness votes0
- First questionNone
- Last questionNone
- Featured questions0
- Answer count30
- Helpfulness votes2
- First answerNovember 9, 2018
- Last answerNovember 11, 2022
- Featured answers0
- Best answers0
Your My Best Buy Total~ membership provides the ultimate peace of mind. We have your back with protection plans, including AppleCare+ and 24/7 Geek Squad~ tech support. Save time and money with exclusive prices on thousands of items and free 2-day shipping. You also enjoy exclusive access to sales, 60-day returns on most products and VIP member support.
Posted by: Carlosecp01
Verified Purchase:Yes
I have been a member for quite some time now, and it is a good investment for technophiles like me. Geek squad support when needed, and very good service for the patronage.
I would recommend this to a friend!
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Luxury iPhone 17 Pro case with premium cactus-based leather alternative elevates your style. This iPhone 17 Pro case is refined for elegance ~ from the metal buttons and inner felt backing to the metal camera crown and razor-thin profile. Not only does this case withstand drops, it also works with Camera Control and has powerful MagSafe magnets for charging. When you want to make a lasting impression, slip on Symmetry Series Cactus Leather case. Model 77-99044.
Posted by: Carlosecp01
Verified Purchase:Yes
Stylish and well-made, love the look and sturdiness, pretty nice details everywhere, all in all a beautiful and sturdy case. Definitely a great buy, I bought the brown version for my wife. It protects the screen and the cameras
Length of ownership: 15
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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YALE ASSURE 2 TOUCH. A lock as unique as you. Make coming home more seamless with the Yale Assure Lock 2 Touch built-in Wi-Fi. Thanks to the new biometric keypad, a simple touch of your finger is all it takes. Explore multiple ways to access your home including hands-free Auto-Unlock, back-up key, or your phone or Apple Watch from anywhere
Posted by: Carlosecp01
Verified Purchase:Yes
Easy to install, looks very pretty and is stylish, the price was unbeatable and I wish I asked for installation. The Geek Squad is normally pretty good at it, Almost forgot, the app is very user friendly and simplistic, there a lot of complains but it was quite simple to use.
Length of ownership: 122
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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Experience next-level comfort and productivity with the MK850 Performance. Hyper-fast scrolling and a full-size keyboard help you get more done at your desk ~ and a cushioned palm rest, curved keyframe and contoured mouse let you power through in comfort. Type and switch seamlessly between your computer, tablet, and phone. And pair your mouse with up to 3 devices. The combo has been optimized for use with all your operating systems ~ including Windows, Mac, and Chrome OS.
Customer Rating
5
Great Price and Fantastic Value
on August 24, 2025
Posted by: Carlosecp01
Verified Purchase:Yes
We were setting up my wife’s home office and needed a keyboard and mouse for her laptop. I was not expecting this one to be such a functional set. It has the same features (interchange with three devices via Bluetooth) as more expensive options, and it is very ergonomic. I only noticed when I bought my MX for almost double the price, and the option 1 (this one is the cheaper one) was easier to use. So 120% recommended, it is a tad bulkier than the MX, but more ergonomic, so that’s an acceptable trade-off.
Mobile Submission: True
I would recommend this to a friend!
Ease of Use
5
Quality
5
Value
5
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Monthly Best Buy Protection (up to 24 mo.)
Customer Rating
5
Grea Service and True Peace of Mind
on August 24, 2025
Posted by: Carlosecp01
Verified Purchase:Yes
I’ve had an outstanding experience with the Geek Squad Best Buy Totaltech™ program, and I genuinely recommend it to anyone who frequently shops at Best Buy or wants peace of mind for their electronics and appliances.
So far, I’ve used the program for multiple services:
* Refrigerator support – They helped troubleshoot and resolve an issue quickly, saving me the hassle of going through the manufacturer directly.
* TV installation—The process was smooth, professional, and quick. The Geek Squad team handled everything, including wall mounting and cable management.
* Equipment replacement – When one of our devices failed, the replacement process was straightforward and stress-free.
* Product questions—I’ve reached out a few times with technical questions regarding electronics we’ve bought, such as an SSDR, an external hard drive, and many others, and their support team has always been helpful, knowledgeable, and patient.
* Refrigerator support – They helped troubleshoot and resolve an issue quickly, saving me the hassle of going through the manufacturer directly.
* TV installation—The process was smooth, professional, and quick. The Geek Squad team handled everything, including wall mounting and cable management.
* Equipment replacement – When one of our devices failed, the replacement process was straightforward and stress-free.
* Product questions—I’ve reached out a few times with technical questions regarding electronics we’ve bought, such as an SSDR, an external hard drive, and many others, and their support team has always been helpful, knowledgeable, and patient.
What I appreciate most is the convenience and responsiveness. Whether it’s scheduling service or asking for advice, the Geek Squad team has consistently delivered high-quality customer support. Knowing I can call and get help without hidden fees or delays is incredibly valuable.
Worth every dollar for the coverage, priority service, and peace of mind.
Length of ownership: 19
Mobile Submission: True
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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Introducing the Anker PowerCore Select 20k mAh Power Bank, the ultimate solution for your charging needs. With a massive 20,000mAh capacity, this portable phone charger can provide more than 5 and a half charges for iPhone XS, over 4 full charges for Samsung Galaxy S10, and more than 2 and a half charges for iPad mini 5. Equipped with dual USB ports and Anker's PowerIQ 2.0 technology, you can simultaneously charge two devices at high speed, delivering a max 18W charge to phones, tablets, and more. Join the 50 million+ powered by our leading technology and experience the convenience of the Anker Advantage. With the PowerCore Select 20000, you'll also receive a 30cm Micro-USB cable, a welcome guide, and friendly customer support.
Posted by: Carlosecp01
I purchased the Anker PowerCore Metro Essential 20000 (Model A1281) from Best Buy with the expectation that it would offer long-lasting performance — especially for the price, which was over $50. Unfortunately, the device failed completely with minimal use. It was well cared for, rarely used, and stored properly, yet it developed a crack in the casing and stopped charging altogether.
I reached out to Anker’s customer service, provided the serial number, proof of purchase, and photos, and followed all of their troubleshooting steps. Despite this, they dismissed my concern by pointing to the expiration of the 18-month warranty — even though the product’s failure clearly points to a manufacturing or design flaw rather than normal wear and tear.
To make matters worse, when I requested escalation to management, I received no meaningful support. Instead, I was offered a 25% discount on a new product — essentially asking me to pay again for something that shouldn’t have failed in the first place.
This experience left me frustrated and disappointed, both in the product and in Anker’s unwillingness to stand behind it. I expected better quality and better customer care from a brand that’s usually well-reviewed.
I won’t be purchasing another Anker device and urge others to think twice, especially if you’re expecting a power bank that will last beyond a year and a
Mobile Submission: True
No, I would not recommend this to a friend.
Quality
1
Value
1
Ease of Use
2
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+5points
8of 11voted this as helpful.
Annotate and take notes the modern way with this Wacom Bamboo Ink stylus pen for Windows Ink. The sensitive fine tip supports up to 4,096 pressure levels and enables writing precision, while the lightweight cylindrical design, durable aluminum material and long battery life let you focus on note-taking with no distractions. This Wacom Bamboo Ink stylus pen lets you use a soft, medium or firm nib (not included) based on your writing preference.
Customer Rating
1
It didnt work for my devices
on September 15, 2023
Posted by: Carlosecp01
Verified Purchase:Yes
I have to take it back to the store, as it didn't work for a Microsoft surface nor a Lenovo M10 3rd gen.
Length of ownership: 12
Mobile Submission: True
No, I would not recommend this to a friend.
Quality
1
Value
1
Ease of Use
1
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Remote only - requires a compatible FireTV streaming device. Upgrade your Fire TV remote with the Amazon Fire TV Remote Pro! The Fire TV Remote Pro includes upgraded features including a "find my remote" feature, backlit buttons, and two customizable buttons to create your own shortcuts to favorite channels, apps, or any Alexa commands. There is also a dedicated headphone button to take you to the on-screen Bluetooth menu that lets you pair your wireless headphones fast.The Fire TV Remote Pro also includes integrated TV controls. The Fire TV Remote Pro is compatible with most Fire TV streaming media players, Amazon Fire TV smart TVs, and smart TVs with Fire TV built-in. The Alexa Voice Remote Pro is not compatible with Fire TV (1st and 2nd Gen), Fire TV Stick (1st Gen), Element Fire TV Edition, Insignia HD/Insignia FHD, Hisense U6HF 4K ULED Fire TV Series, or Echo show 15.
Customer Rating
5
Fantastic device
on September 15, 2023
Posted by: Carlosecp01
Verified Purchase:Yes
My Toshiba Fire TV remote began to malfunction, and at first, I suspected it was draining batteries at an unusually rapid rate. However, it wasn't just that so it needed to be replaced. After a week of research and despite some negative reviews, I decided to try this one. I couldn't be more pleased. It performs even better than the original.
Length of ownership: 27
Mobile Submission: True
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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Dominate in style with the powerful 1TB WD_BLACK P40 Game Drive SSD. The downloadable WD_BLACK dashboard gives you full control over the LED light display for a personalized experience every time you play (Windows only). This high-performance SSD storage features blazing speeds in a compact and shock-resistant design, making it easy to take with you anywhere.
Customer Rating
1
Piece of Junk
on August 8, 2023
Posted by: Carlosecp01
Verified Purchase:Yes
Stop working for a ps5 within 4 months. No way to contact the manufacturer. Best Buy don't even have a number to call them…
Length of ownership: 124
Mobile Submission: True
No, I would not recommend this to a friend.
Ease of Use
1
Quality
1
Value
1
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+2points
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A mini-tower UPS with line interactive topology, the CyberPower LX1500GU3 provides battery backup (using simulated sine wave output) and surge protection for desktop computers, workstations, networking equipment, smart home devices, and home entertainment systems. The LX1500GU3 uses Automatic Voltage Regulation (AVR) to correct minor power fluctuations without switching to battery power, which extends battery life. AVR is essential in areas where power fluctuations occur frequently. The LX1500GU3 features an advanced multifunction control panel with a color LCD to quickly confirm status and alerts at-a-glance. Two USB charge ports (one Type-A and one Type-C) power portable devices such as mobile phones and tablets, even during a utility power failure. The LX1500GU3 comes with a three-year warranty (including coverage of batteries) and a $500,000 Connected Equipment Guarantee.
Customer Rating
5
Convenient for Small Household needs
on August 4, 2023
Posted by: Carlosecp01
Verified Purchase:Yes
I have only had it for two days and was charged for 48 hours. I need it to keep my wifi and cameras online during short outages. I bought this one because it has Ethernet protection for my modem too. Will come back with a follow-up review in ninety days and then a year.
Length of ownership: 3
Mobile Submission: True
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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-2points
1of 4voted this as helpful.
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Stay productive and entertained with this 15.6-inch Lenovo IdeaPad 330 15 notebook. The quad-core 1.1GHz Intel Pentium Silver processor lets this notebook smoothly handle everything from email to work assignments, while the 4GB of RAM ensure resource-efficient multitasking. This Lenovo IdeaPad 330 15 notebook delivers immersive, high-definition visuals with a 15.6-inch HD display.
Stay productive and entertained with this 15.6-inch Lenovo IdeaPad 330 15 notebook. The quad-core 1.1GHz Intel Pentium Silver processor lets this notebook smoothly handle everything from email to work assignments, while the 4GB of RAM ensure resource-efficient multitasking. This Lenovo IdeaPad 330 15 notebook delivers immersive, high-definition visuals with a 15.6-inch HD display.
Stay productive and entertained with this 15.6-inch Lenovo IdeaPad 330 15 notebook. The quad-core 1.1GHz Intel Pentium Silver processor lets this notebook smoothly handle everything from email to work assignments, while the 4GB of RAM ensure resource-efficient multitasking. This Lenovo IdeaPad 330 15 notebook delivers immersive, high-definition visuals with a 15.6-inch HD display.
Designed for use with most Apple~ iPhone~, iPad~ and iPod~ models with a Lightning connector, this Insignia~ NS-A5SCW 4' Lightning cable makes it easy to charge and sync your devices.
Designed for use with most Apple~ iPhone~, iPad~ and iPod~ models with a Lightning connector, this Insignia~ NS-A5SCW 4' Lightning cable makes it easy to charge and sync your devices.
Designed for use with most Apple~ iPhone~, iPad~ and iPod~ models with a Lightning connector, this Insignia~ NS-A5SCW 4' Lightning cable makes it easy to charge and sync your devices.
I my phone gives me the message of not connected a lot of the time, when I am on words with friends. I have to shut my phone off and reboot it. I have an IPhone 6 s. An apple CSP told me I need this cord, but I think I already have this cord!!
Designed for use with most Apple~ iPhone~, iPad~ and iPod~ models with a Lightning connector, this Insignia~ NS-A5SCW 4' Lightning cable makes it easy to charge and sync your devices.
Toshiba 4K UHD Fire TV Edition is a new generation of smart TVs featuring the Fire TV experience built-in and including a Voice Remote with Alexa. With true-to-life 4K Ultra HD picture quality and access to all the movies and TV shows you love, Toshiba Fire TV Edition delivers a superior TV experience that gets smarter every day. The Voice Remote with Alexa lets you do everything you'd expect from a remote~plus, easily launch apps, search for TV shows, play music, switch inputs, control smart home devices and more, using just your voice.
Toshiba 4K UHD Fire TV Edition is a new generation of smart TVs featuring the Fire TV experience built-in and including a Voice Remote with Alexa. With true-to-life 4K Ultra HD picture quality and access to all the movies and TV shows you love, Toshiba Fire TV Edition delivers a superior TV experience that gets smarter every day. The Voice Remote with Alexa lets you do everything you'd expect from a remote~plus, easily launch apps, search for TV shows, play music, switch inputs, control smart home devices and more, using just your voice.
Toshiba 4K UHD Fire TV Edition is a new generation of smart TVs featuring the Fire TV experience built-in and including a Voice Remote with Alexa. With true-to-life 4K Ultra HD picture quality and access to all the movies and TV shows you love, Toshiba Fire TV Edition delivers a superior TV experience that gets smarter every day. The Voice Remote with Alexa lets you do everything you'd expect from a remote~plus, easily launch apps, search for TV shows, play music, switch inputs, control smart home devices and more, using just your voice.
Will this tv work in canada with the fire tv . Tried alexa fire remote b4 purchaced in US and would not work in Canada ?
Hi Wolverine
The Fire TV works in Canada. Just remember Alexa is “built in” and you need no other device than the remote control that comes with your TV. Make sure you download the skills you want to use to the TV as well. It does not wake up without you click the mic key on your remote control.
It is only available in English and yes sometimes it might misunderstand you (happens to me all the time)
Look for the definitive list of the top built-in Alexa commandsnin the Alexa webpage. You need subscriptions for the channels through your satellite/TV provider or Amazon Prime (not all will be fully accessible), you may need to pay for some other channels as well.
The Fire TV works in Canada. Just remember Alexa is “built in” and you need no other device than the remote control that comes with your TV. Make sure you download the skills you want to use to the TV as well. It does not wake up without you click the mic key on your remote control.
It is only available in English and yes sometimes it might misunderstand you (happens to me all the time)
Look for the definitive list of the top built-in Alexa commandsnin the Alexa webpage. You need subscriptions for the channels through your satellite/TV provider or Amazon Prime (not all will be fully accessible), you may need to pay for some other channels as well.
7 years, 7 months ago
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Carlosecp01