Best Buy Totaltech~ is the membership you and your tech deserve: around-the-clock tech support, up to 24 months of product protection with active membership,~ free delivery and standard installation,~ plus so much more. It~s the plan you need to protect the tech you love.
This user is a My Best Buy® Elite Plus Member, who has spent $3,500 on eligible purchases and is now getting 1.25 points per dollar. They may have received My Best Buy® bonus points for submitting reviews. They may have also participated in an invitation-only program that provides My Best Buy® Elite Plus Members with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
I am extremely disappointed with my totaltech plan.
Recently, my laptop stopped working. Since "data backup or transfer" and "level 1 data recovery" is part of my membership, I decided to start with Best Buy. I even removed the hard drive for them.
All I wanted was for the data on my computer's hard drive to be transferred to an external hard drive (which I provided them with). Seems simple enough right?
Well, a guy working the front (who didn't seem to know what he was doing), walked my hard drive to the back room. They spent about 5 minutes "testing it" and sent it back up and told me the files are "unrecoverable".
I left the store and didn't have a good feeling that they actually took the time to try or took me seriously. So I took the hard drive to CPR (cell phone repair) for a 2nd opinion. Within the day they were able to SUCCESSFULY transfer all of my files to the external hard drive. So much for the files being "unrecoverable".
I asked the CPR tech if he did anything special to recover the files or what he used to transfer them. He told he didn't have to do anything to recover and used an M.2 enclosure. He actually recommended if I ever needed to do this again in the future, he would recommend getting my own online (since it is cheaper). THAT IS ALL THEY NEEDED TO FIX THE PROBLEM...a simple M.2 enclosure.
How best buy couldn't do this transfer is beyond me. A representative from the store actually called yesterday to follow up on the service. I told him about my experience and all he said was "well thank you for this information, we need to check our M.2 to make sure it is functioning properly". Well... that doesn't help the $140 I had to spend at CPR for services that BEST BUY should've been able to provide under my totaltech. So much for paying $200 a year.
I am in the medical field and can't imagine saying to a patient, "oh sorry, I guess my equipment didn't function properly". The entire experience made me feel like I was being blown off, and turns out I was right, that it was a simple fix.
Obviously I will not be renewing if they can't even perform a simple data transfer. I've spent thousands of dollars at best buy and will be purchasing tech elsewhere moving forward
This user is a My Best Buy® Elite Plus Member, who has spent $3,500 on eligible purchases and is now getting 1.25 points per dollar. They may have received My Best Buy® bonus points for submitting reviews. They may have also participated in an invitation-only program that provides My Best Buy® Elite Plus Members with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
Couldnt even do simple M2.transfer that others can
on July 17, 2022
Posted by: Brett
I am extremely disappointed with my totaltech plan.
Recently, my laptop stopped working. Since "data backup or transfer" and "level 1 data recovery" is part of my membership, I decided to start with Best Buy. I even removed the hard drive for them.
All I wanted was for the data on my computer's hard drive to be transferred to an external hard drive (which I provided them with). Seems simple enough right?
Well, a guy working the front (who didn't seem to know what he was doing), walked my hard drive to the back room. They spent about 5 minutes "testing it" and sent it back up and told me the files are "unrecoverable".
I left the store and didn't have a good feeling that they actually took the time to try or took me seriously. So I took the hard drive to CPR (cell phone repair) for a 2nd opinion. Within the day they were able to SUCCESSFULY transfer all of my files to the external hard drive. So much for the files being "unrecoverable".
I asked the CPR tech if he did anything special to recover the files or what he used to transfer them. He told he didn't have to do anything to recover and used an M.2 enclosure. He actually recommended if I ever needed to do this again in the future, he would recommend getting my own online (since it is cheaper). THAT IS ALL THEY NEEDED TO FIX THE PROBLEM...a simple M.2 enclosure.
How best buy couldn't do this transfer is beyond me. A representative from the store actually called yesterday to follow up on the service. I told him about my experience and all he said was "well thank you for this information, we need to check our M.2 to make sure it is functioning properly". Well... that doesn't help the $140 I had to spend at CPR for services that BEST BUY should've been able to provide under my totaltech. So much for paying $200 a year.
I am in the medical field and can't imagine saying to a patient, "oh sorry, I guess my equipment didn't function properly". The entire experience made me feel like I was being blown off, and turns out I was right, that it was a simple fix.
Obviously I will not be renewing if they can't even perform a simple data transfer. I've spent thousands of dollars at best buy and will be purchasing tech elsewhere moving forward
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This user is a My Best Buy® Elite Plus Member, who has spent $3,500 on eligible purchases and is now getting 1.25 points per dollar. They may have received My Best Buy® bonus points for submitting reviews. They may have also participated in an invitation-only program that provides My Best Buy® Elite Plus Members with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
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This user is a My Best Buy® Elite Plus Member, who has spent $3,500 on eligible purchases and is now getting 1.25 points per dollar. They may have received My Best Buy® bonus points for submitting reviews. They may have also participated in an invitation-only program that provides My Best Buy® Elite Plus Members with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
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This user is a My Best Buy® Elite Plus Member, who has spent $3,500 on eligible purchases and is now getting 1.25 points per dollar. They may have received My Best Buy® bonus points for submitting reviews. They may have also participated in an invitation-only program that provides My Best Buy® Elite Plus Members with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
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This user is a My Best Buy® Elite Plus Member, who has spent $3,500 on eligible purchases and is now getting 1.25 points per dollar. They may have received My Best Buy® bonus points for submitting reviews. They may have also participated in an invitation-only program that provides My Best Buy® Elite Plus Members with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
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This user is a My Best Buy® Elite Plus Member, who has spent $3,500 on eligible purchases and is now getting 1.25 points per dollar. They may have received My Best Buy® bonus points for submitting reviews. They may have also participated in an invitation-only program that provides My Best Buy® Elite Plus Members with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
This user is a My Best Buy® Elite Plus Member, who has spent $3,500 on eligible purchases and is now getting 1.25 points per dollar. They may have received My Best Buy® bonus points for submitting reviews. They may have also participated in an invitation-only program that provides My Best Buy® Elite Plus Members with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
This dryer cord is required for successful hook-up of your new appliance. Our delivery personnel will determine whether a 3- or 4-prong cord is needed based on the outlet behind your existing dryer.
This user is a My Best Buy® Elite Plus Member, who has spent $3,500 on eligible purchases and is now getting 1.25 points per dollar. They may have received My Best Buy® bonus points for submitting reviews. They may have also participated in an invitation-only program that provides My Best Buy® Elite Plus Members with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
This user is a My Best Buy® Elite Plus Member, who has spent $3,500 on eligible purchases and is now getting 1.25 points per dollar. They may have received My Best Buy® bonus points for submitting reviews. They may have also participated in an invitation-only program that provides My Best Buy® Elite Plus Members with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
Extra Power boosts drying power to get thick fabrics drier the first time.* Advanced Moisture Sensing monitors inside moisture and air temperatures to help evenly dry loads. Steam-enhanced cycles and options help prevent wrinkles, refresh clothes and reduce static. Dry a small load fast with the Quick Dry cycle, which pairs nicely with the Quick Wash cycle on select Maytag washers to get clothes ready in no time. Smart features help you stay in control and efficiently manage laundry from anywhere.** Use the Maytag app to remotely start or stop your appliance and get end of cycle notifications so no load is left behind. Plus, troubleshoot select issues to avoid unnecessary service calls.*Results may vary based on load size and type.**Appliance must be set to remote enable. WiFi & App Required. Features subject to change. Details & privacy info at maytag.com/connect.
Where can you purchase a drying rack for shoes for this model? I can't seem to find options anywhere. When I google dryer racks, the only ones I am seeing are for LG dryers. Any link or suggestions on which places have them would be great. Thanks!
Extra Power boosts drying power to get thick fabrics drier the first time.* Advanced Moisture Sensing monitors inside moisture and air temperatures to help evenly dry loads. Steam-enhanced cycles and options help prevent wrinkles, refresh clothes and reduce static. Dry a small load fast with the Quick Dry cycle, which pairs nicely with the Quick Wash cycle on select Maytag washers to get clothes ready in no time. Smart features help you stay in control and efficiently manage laundry from anywhere.** Use the Maytag app to remotely start or stop your appliance and get end of cycle notifications so no load is left behind. Plus, troubleshoot select issues to avoid unnecessary service calls.*Results may vary based on load size and type.**Appliance must be set to remote enable. WiFi & App Required. Features subject to change. Details & privacy info at maytag.com/connect.
Get the heavy duty washing machine that delivers powerful cleaning you can depend on backed by the Extra Power button that boosts stain-fighting performance on any wash cycle with a dual-temperature wash. With the push of a button, Maytag fights stains that dissolve best in hot water and in cold~all in a single load. The 12-Hr Fresh Spin~ option guards against wrinkles when loads can't be moved to the dryer right away, thanks to additional tumbling up to 12 hours after the wash cycle ends.