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EricMc
EricMc's stats
- Review count11
- Helpfulness votes8
- First reviewFebruary 7, 2022
- Last reviewMarch 15, 2022
- Featured reviews0
- Average rating3.9
Reviews comments
- Review comment count0
- Helpfulness votes0
- First review commentNone
- Last review commentNone
- Featured review comments0
- Question count1
- Helpfulness votes0
- First questionJuly 16, 2021
- Last questionJuly 16, 2021
- Featured questions0
Answers
- Answer count0
- Helpfulness votes0
- First answerNone
- Last answerNone
- Featured answers0
- Best answers0
Customer Rating
5
Great Work
on March 15, 2022
Posted by: EricMc
Verified Purchase:Yes
Delivery/installation went smoothly. They were a couple of hours early, but wasn't a problem.
Length of ownership: 15
Mobile Submission: True
I would recommend this to a friend!
Quality
5
Ease of Use
5
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We'll deliver, install and make sure your new washing machine is working. We'll level your washer, plug it in and attach the hoses. Additional charges may apply if not up to local codes or requirements.
Customer Rating
5
Great Experience
on March 15, 2022
Posted by: EricMc
Verified Purchase:Yes
Installers were knowledgeable, took time/care to do a good job.
Length of ownership: 15
Mobile Submission: True
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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These stainless-steel washing machine fill hoses are ideal for connecting most washing machines to hot and cold water.
Customer Rating
5
Good quality
on March 15, 2022
Posted by: EricMc
Verified Purchase:Yes
Really good quality & should last for many years. I recommend getting/using plumbers tape when hooking up.
Length of ownership: 15
Mobile Submission: True
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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With Bixby enabled Wi-Fi connectivity, Samsung's new 7.5 cu. ft. front-load dryer allows you to remotely start or stop your cycle, schedule laundry on your time, receive end-of-cycle alerts, and more right from your smartphone.~ Steam Sanitize+ eliminates 99.9% of germs and bacteria~, while the Multi-Steam technology relaxes and smooths away wrinkles from everyday wear. Sensor Dry optimizes cycle time and temperature to thoroughly dry without damaging your clothes. Bring inspiration to your laundry room with beautiful designer colors, including black stainless steel finish.
Customer Rating
5
Great So Far
on March 15, 2022
Posted by: EricMc
Verified Purchase:Yes
Very happy so far. Has BIG capacity and gets things dry effeciently.
Length of ownership: 53
Mobile Submission: True
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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Conserve space in your laundry area with this Samsung stacking kit. It lets you stack most Samsung 27" front-load washers and dryers for a more efficient use of space. The dryer is securely attached to the top of the washing machine, and a detailed installation guide is included with this Samsung stacking kit for quick and simple setup.
Customer Rating
5
Doing What It Should
on March 15, 2022
Posted by: EricMc
Verified Purchase:Yes
Was simple to install on washer & keeps dryer on top in place.
Length of ownership: 53
Mobile Submission: True
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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Enhance drying time with this dryer vent kit that features custom fitted ends and clamps for quick and easy installation.
Customer Rating
5
Good Quality
on March 15, 2022
Posted by: EricMc
Verified Purchase:Yes
Easy to hook up and work great. I suggest you get/use plumbers tape.
Length of ownership: 53
Mobile Submission: True
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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We'll deliver, install and make sure your new electric dryer is working. We'll connect a new, customer-supplied 220V power cord and vent kit. Additional charges may apply if not up to local codes or requirements.
Customer Rating
5
A Good Experience
on March 15, 2022
Posted by: EricMc
Verified Purchase:Yes
Knowledgeable installers. They did a great job. They were friendly and took time to get everything right.
Length of ownership: 11
Mobile Submission: True
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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Samsung~s new Smart Dial Front Load washer uses AI power to learn and recommend your favorite wash cycles and displays them first for quick access in a simplified, easy to use control panel. It has a large 4.5 cu. ft. capacity and with Super Speed Wash, you can wash a full load of laundry in just 28 minutes without sacrificing cleaning performance.
Customer Rating
5
Happy So Far
on March 15, 2022
Posted by: EricMc
Verified Purchase:Yes
Had it for a couple of weeks now, and really liking various wash cycle options and how well it is getting things very clean. I was without a washer for a couple of months, so some laundry had been sitting for a while and developing a funky smell. This big machine is doing a great job of getting things looking and smelling good again, even without the steam wash. Blankets, rugs, pillows.... it can handle bigger items too.
Length of ownership: 15
Mobile Submission: True
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
4
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This dryer cord is required for successful hook-up of your new appliance. Our delivery personnel will determine whether a 3- or 4-prong cord is needed based on the outlet behind your existing dryer.
Customer Rating
1
Hot Stinking Mess!!!
on February 7, 2022
Posted by: EricMc
Verified Purchase:Yes
I don't know if they're good washers and dryers. Why?
On Black Friday, 11/25/2021, I ordered a Samsung Washer and Dryer. Both items showed as in-stock and available for delivery and install, which I scheduled when I placed the order. I've now scheduled the delivery/install FOUR times, three in December and one on January 20th. The first three deliveries were cancelled by Best Buy the morning of the delivery (just 1hr before delivery time). The reason? Items not in stock/inventory. On Jan 20th - almost 2 months since I placed the order - I finally got the dryer but no washer. They couldn't do the install because the dryer mounts to the washer. You need both, which is a concept their appliance department is incapable of understanding. So, after 2 months & 2 weeks, I have a dryer sitting in my living room and no way to do laundry. I live in a remote area, no laundromats, so this is really a nightmare.
Over the past few weeks I have checked the website & same store. They have had the washer in stock, and available for delivery. When I asked the support person why they couldn't just send the delivery truck to the store, pick one up, and deliver it to me, she just got progressively ruder and told me I had to re-order the washer and re-schedule the delivery and install (delivery/install are separate). Trying to reason with her and explain that I had already done that multiple times only resulted in my being hung up on.
I must have called their customer service/Geek Squad numbers at least 12 times. Each time I was told things would happen a certain way and not once did it actually happen. Their departments are spread out over multiple continents, they use third party contractors for delivery/install who don't give a drop about 'Best Buy problems'. Their computer system/software is another problem. Every time they scheduled a new delivery/install, it created new order number(s) like I had just bought them. The people who I typically get transferred to either don't have access to the info needed and/or they don't care because they're in a call center in India. Not just 'one hand doesn't know what the other hand is doing', but the hands are apparently attached to completely different arms/bodies.
Finally, about a week ago, I canceled the washer and requested a refund. Only reason why I didn't do so sooner is because, like I said, I'm in a remote area with limited options. Please don't repeat my mistake of thinking they will get it right the next time. THEY WON'T!!!
Sure enough, I have a hot stinking pile of laundry that's been building up to deal with when I finally do get a washer, which WILL NOT be from Best Buy!!!
Mobile Submission: False
No, I would not recommend this to a friend.
Value
1
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Customer Rating
1
DO NOT ORDER APPLIANCES FOR DELIVERY!!!
on February 7, 2022
Posted by: EricMc
Verified Purchase:Yes
I don't know if they're good washers and dryers. Why?
On Black Friday, 11/25/2021, I ordered a Samsung Washer and Dryer. Both items showed as in-stock and available for delivery and install, which I scheduled when I placed the order. I've now scheduled the delivery/install FOUR times, three in December and one on January 20th. The first three deliveries were cancelled by Best Buy the morning of the delivery (just 1hr before delivery time). The reason? Items not in stock/inventory. On Jan 20th - almost 2 months since I placed the order - I finally got the dryer but no washer. They couldn't do the install because the dryer mounts to the washer. You need both, which is a concept their appliance department is incapable of understanding. So, after 2 months & 2 weeks, I have a dryer sitting in my living room and no way to do laundry. I live in a remote area, no laundromats, so this is really a nightmare.
Over the past few weeks I have checked the website & same store. They have had the washer in stock, and available for delivery. When I asked the support person why they couldn't just send the delivery truck to the store, pick one up, and deliver it to me, she just got progressively ruder and told me I had to re-order the washer and re-schedule the delivery and install (delivery/install are separate). Trying to reason with her and explain that I had already done that multiple times only resulted in my being hung up on.
I must have called their customer service/Geek Squad numbers at least 12 times. Each time I was told things would happen a certain way and not once did it actually happen. Their departments are spread out over multiple continents, they use third party contractors for delivery/install who don't give a drop about 'Best Buy problems'. Their computer system/software is another problem. Every time they scheduled a new delivery/install, it created new order number(s) like I had just bought them. The people who I typically get transferred to either don't have access to the info needed and/or they don't care because they're in a call center in India. Not just 'one hand doesn't know what the other hand is doing', but the hands are apparently attached to completely different arms/bodies.
Finally, about a week ago, I canceled the washer and requested a refund. Only reason why I didn't do so sooner is because, like I said, I'm in a remote area with limited options. Please don't repeat my mistake of thinking they will get it right the next time. THEY WON'T!!!
Sure enough, I have a hot stinking pile of laundry that's been building up to deal with when I finally do get a washer, which WILL NOT be from Best Buy!!!
Mobile Submission: False
No, I would not recommend this to a friend.
Quality
1
Value
1
Ease of Use
1
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EricMc's Review Comments
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EricMc's Questions
Full-size and fully featured, with the washer on the bottom and dryer on top, the sleek single unit LG WashTower takes up half the space, giving you room to add a sink, a folding table or whatever you like. But unlike conventional stacked pairs, LG~s Center Control panel is perfectly positioned with both washer and dryer controls at just the right height. Built-in intelligence makes laundry less of a chore by taking out the guesswork, while top-of-the-line innovations put advanced cleaning power within reach.
I'm replacing an old Kenmore AllInOne. Because Washer/Dryer are physically attached and have a shared cabinet I have to replace both though only washer died (a waste) . Is this unit like that as well, or can one machine be removed and replaced?
4 years, 11 months ago
by
EricMc
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