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How do i get phone numbers to show on my fitbit? it keeps saying failedd i have a Samsung Galaxy 111
Several things can come into play here, Buddy. For a start it is a known issue that some android devices have issues with this feature, Fitbit is working on a fix as we speak.
That being said when I had a Samsung Galaxy Note 3 it wasn't an issue.
Things you can do for your own troubleshooting:
- Take notice if this is happening while the two devices are syncing, this will interrupt it. Sounds like this is a constant issue though and the Fitbit does not constantly sync.
- Check your Bluetooth and if other devices and interrupting the notifications.
- Make sure your Android Operating System is on version 4.3 or later.
- Make sure your two devices are within 20 feet of each other. Distance can interfere with this.
- Update your Fitbit App on your smartphone.
- Disconnect and reconnect your Fitbit on the App also double check your notification setting on the app after reconnecting.
Lastly:
- Restart your Fitbit, this link will show you how: http://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker
If the problem persists go to your local Best Buy for assistance with a Samsung or Best Buy representative, call Fitbit customer service, or more information is on this page: http://help.fitbit.com/articles/en_US/Help_article/I-m-having-trouble-setting-up-call-notifications-on-the-Fitbit-app-for-Android
With most issues restarting your Fitbit device will correct it.
Hope this helps!
8 years, 6 months ago
by
Posted by:
Kayla
from
Iowa