AudioQuest Customer Service

AudioQuest Customer Service's Stats

Reviews

Review Count
0
Helpfulness Votes
0

First Review
None
Last Review
None
Featured Reviews
0
Average Rating
0

Reviews Comments

Review Comment Count
0
Helpfulness Votes
0

First Review Comment
None
Last Review Comment
None
Featured Review Comments
0

Questions

Question Count
0
Helpfulness Votes
0

First Question
None
Last Question
None
Featured Questions
0

Answers

Answer Count
380
Helpfulness Votes
421

First Answer
March 4, 2013
Last Answer
October 27, 2023
Featured Answers
0
Best Answers
62

AudioQuest Customer Service's Reviews

AudioQuest Customer Service has not submitted any reviews.

AudioQuest Customer Service's Questions

AudioQuest Customer Service has not submitted any questions.

AudioQuest Customer Service's Answers

<<prev 1 ... 9 10 11 12 13 ... 38 next>>

AudioQuest - Sky 8' 4K Ultra HD HDMI Cable - Black/blue

Only at Best BuyConnect home video components with this AudioQuest Sky HDMI cable. The 8-foot length lets you integrate pieces in a large shelf and run cable from wall or ceiling installations.

What is the rated speed/pass through on this cable? Not in specs

An 8 ft. AudioQuest Sky is a HIgh Speed cable, capable of carrying in excess of 18gbps. It is fully compatible with 4K/60, HDR, Dolby Vision and HDCP2.2.

5 years, 7 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - Ocean 4' 4K Ultra HD In-Wall HDMI Cable - Black with blue accents

Only at Best BuyBoost the performance of your on-screen entertainment with help from this AudioQuest Ocean HDMI cable. It's 4 feet long to ensure a clean setup.

Is this is 18gbs? And does it work at Xbox one s with Samsung mu8000?

All lengths of all models of AudioQuest HDMI cables can handle 18gbps or more. They are all compatible with 4K/60. They will work with any components with HDMI connections.

5 years, 7 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - Pearl 3'4" 4K Ultra HD In-Wall HDMI Cable - Black/White

Connect your HDMI-enabled devices with this AudioQuest Pearl HDMI cable. High Dynamic Range pass-through offers a significant increase in the color and contrast range for enhanced picture quality, while the solid long-grain copper conductors eliminate strand-interaction distortion for high-quality audio. Rated for in-wall installation, this AudioQuest Pearl HDMI cable is ideal for home theater setups or wall-mounted televisions.

I have a samsung 50 inch 4k hdr tv and a spectrum cable box. I want to know if this cable will upscale the cable box content to 4k. Thanks

Any HDMI cable will allow the TV to upscale a signal providing the TV has that capability. If the cable box is 4K compatible, Pearl HDMI will transfer that 4K signal for even better picture and sound quality.

5 years, 7 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - OptiLink Cinnamon 9.8' In-Wall Optical Cable - Red

This 9.8' AudioQuest OptiLink Cinnamon OPTCIN03 in-wall optical cable offers simple connectivity and features high-purity polymer fiber and highly polished ends for reduced internal and termination reflections.

See all Q&A for this product

I got the Optilink Cinnamon 12' cable back in August, one end of the cable will NOT stay in the optical socket on my new 43' Samsung 4K tv, why? It just keeps popping out.

Best Answer

Please check that the protective cap has been removed from the tip of the plug prior to use.

5 years, 7 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - Forest 6'7" 4K Ultra HD In-Wall HDMI Cable - Black/Green Stripe

Set up a wall-mounted television or monitor with this AudioQuest Forest in-wall HDMI cable, featuring corrosion-resistant gold-plated connectors. High-speed data capacity supports 4K UHD, Blue-Ray Ultra HD and HDR devices for convenient connection options, while solid 0.5 percent silver conductors provide clear sound through reduced distortion and jitter. This Forest in-wall HDMI cable boasts a PVC protective jacket to provide added durability and flexibility.

Is this classified as an ARC HDMI cable?

Yes, all of our AudioQuest HDMI cables support ARC (Audio Return Channel).

5 years, 7 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - Cinnamon 2' 4K Ultra HD HDMI Cable - Black/Red

Learn more about Magnolia Premium Installation This copper HDMI cable is equipped with a high-speed 1080p/120Hz-4K-3D audio return channel to deliver a stunning high-definition signal between your home theater components.

Which cinnamon hdmi it best for picture display which one gives the best quality

Cinnamon is a model of HDMI cable we make. There are others which are superior, such as Chocolate, Carbon and Coffee. When it comes to choosing cables, there's no one "right" cable - it's a case of going with the best cable you can. This is because cables cannot improve the signal they carry, they can only make improvements by introducing less distortion into the system and doing less harm to the signal. The less distortion, the better. The best cable therefore is the one that introduces the least distortion and affects the signal as little as possible. And this is true for all cables. And the further up the line you go, the better it gets.

5 years, 7 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - DragonFly USB DAC and Headphone Amp - Red

Convenience and performance are no longer mutually exclusive. With DragonFly Red any computer, laptop, tablet, or smartphone can be used as a true high-fidelity music player, allowing music lovers to enjoy beautiful sound wherever they go, whenever they please.

Will these work with my Ipod touch?

Best Answer

Yes, if your iPod Touch is a 5th generation or later. It must have a Lightning port. You will need Apple's Lightning to USB 3 Camera Adapter to connect the Dragonfly to your iPod Touch:
https://www.apple.com/shop/product/MK0W2AM/A/lightning-to-usb-3-camera-adapter?afid=p238%7CsUT3HWa3h-dc_mtid_1870765e38482_pcrid_246386725857_&cid=aos-us-kwgo-pla-btb--slid--product-MK0W2AM/A

5 years, 7 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - Chocolate 5' 4K Ultra HD HDMI Cable - Black/Brown

Set up your home theater system with this AudioQuest Chocolate HDMI cable. Solid long-grain copper delivers a strong signal, while the high-speed audio return channel and critical stable geometry combine for high-quality audio and video signal transfer. Compatible with HDTVs, Blu-ray players and a wide range of other devices, this AudioQuest Chocolate HDMI cable makes a versatile addition to your entertainment center.

I have a LG OLED TV and a Xbox One X. I am looking to upgrade my picture quality as best as I can get for gaming, movies, and TV through my xbox. I was told that this chocolate version of the audioquest cables would be my best option. Is this correct?

When it comes to choosing cables, there's no one "right" cable - it's a case of going with the best cable you can. This is because cables cannot improve the signal they carry, they can only make improvements by introducing less distortion into the system and doing less harm to the signal. The less distortion, the better. The best cable therefore is the one that introduces the least distortion and affects the signal as little as possible. And this is true for all cables - even HDMI cables! And the further up the line you go, the better it gets.

Chocolate is an excellent choice, but there are five models above Chocolate. If you go with the best cable your budget will allow, you can be assured of getting the best picture quality and sound quality for your money.

I hope this helps.

5 years, 7 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - Carbon 10' 4K Ultra HD HDMI Cable - Charcoal/Black

Bring excellent picture quality to your home theater system with this AudioQuest Carbon HDMI cable. Solid 5 percent silver conductors offer reduced jitter and distortion, while the high-speed audio return channel and stable critical geometry provide enhanced audio and video signal strength. This AudioQuest Carbon HDMI cable measures 10 feet in length, allowing for flexible options when setting up your electronic components.

Does this hdmi support hdcp 2.2 as my new Sony Xbr65a8f is showing content protection and I have no 4K unless I use player. Sony said to use high speed hdmi cables are they?

Yes it does. All AudioQuest HDMI cables support HDCP2.2 and are fully compatible with 4K/60, HDR and Dolby Vision.

5 years, 7 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - Ocean 12' 4K Ultra HD In-Wall HDMI Cable - Black with blue accents

Only at Best BuyGet the best out of your 4K TV system or 4K-compatible AV receiver with this 12-foot HDMI cable. It bridges the gap between devices so that you can hook them up with ease, yet it doesn't compromise on quality thanks to the reliable contacts. This 12-foot HDMI cable is compatible with 4K systems so you can enjoy all the detail.

I cannot seem to find the speed for this cable. What is it?

Speed is misleading. It's not how fast the cable can carry the signal but how much information it can carry. Ocean is an HDMI 2.0 cable which can handle in excess of 18gbps, which it means it is fully compatible with 4K/60, HDR and HDCP2.2. In other words, it can handle the highest possible resolution available today.

5 years, 7 months ago

Posted by:

AudioQuest Customer Service