BracketronSupport

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April 5, 2013
Last Answer
February 19, 2024
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BracketronSupport's Answers

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Bracketron - Nav-Pack Case for Select GPS - Black

Protect your GPS with this Bracketron Nav-Pack UFM-300-BX case that features nylon material with padding to shield your device from damage. The contoured design and antiskid base help the case grip your vehicle's dash.

Will this work with a Tom Tom XL that has the speaker on the back and the speaker is elevated?

Our Tom Tom XL has a speaker on the back that is elevated. Would this cause the sound to be muffled if the speaker is pressed against the inside of the case? Would it even fit it the case with the speaker being elevated?

Thank you for your question.
The Nav-Pak may muffle the sound. We do offer other dash mounts that will work better for your GPS. Please contact tech@bracketron.com. One of our representatives would be happy to help you.
Thanks,

8 years, 7 months ago

Posted by:

BracketronSupport

Bracketron - Earth Elements Universal Vent Mount - Black

Designed for use with most air vents and most smartphone models, this Bracketron Earth Elements BT1-636-2 vent mount enables safe and easy 1-hand operation of your device while you drive. The adjustable tilt allows comfortable hands-free viewing.

Samsung S5 question and NFC

I have the Samsung S5 phone that has NFC which enables me to use Android Pay formerly Google Wallet. By having a metal disc on the back of the phone would the Android pay still work or would that act as a shield for the NFC chip rendering the Android Pay app inoperative.

Thank you for your question.
Your Android pay will still work when you put the metal plate on the back of your phone. If you have other questions, please contact tech@bracketron.com. One of our representatives would be happy to help you.
Thanks,
Bracketron Support

8 years, 7 months ago

Posted by:

BracketronSupport

Bracketron - Grip-iT Vehicle Mount for Select Mobile Devices - Black

This Bracketron Grip-iT PHW-203-BL vehicle mount features a strong suction installation for easy attachment to a windshield. The 360° swivel allows for simple, flexible viewing of your compatible mobile device.

Will your bracket work with a Galaxy S5 with an Otterbox case attached?

Thank you for your question.
The device holder expands up to 4.5 in, this holder should fit the width of your phone.
If you have other questions, please contact tech@bracketron.com. One of our representatives would be happy to help you.
Thanks,
Bracketron Support

8 years, 9 months ago

Posted by:

BracketronSupport

Bracketron - Grip-iT Car Vent Mount - Black

Keep your GPS, phone or other mobile device securely in place while driving with this Bracketron Grip-iT PHV-200-BL vent mount that is compatible with most vehicles and easily connects to most air vents. The 360° rotation provides viewing options.

Can I buy it (Bracketron - Grip-iT Car Vent Mount - Black)20 shipping to Japan?

Thank you for your question.
We do not ship outside of the United States. However, please feel free to contact tech@bracketron.com. One of our representatives would be happy to help you find our International Distributors.
Thanks again,
Bracketron Support

8 years, 11 months ago

Posted by:

BracketronSupport

Bracketron - Twist360 II Tablet Stand - Black

View your compatible tablet at nearly any angle with this Bracketron Twist360 II ORG-525-BX stand, which features the TwistGrip handle for 360° rotation and landscape and portrait orientation. The lightweight design enables simple portability.

Will this hold a Microsoft Surface Pro 3?

I need something sturdy to hold my Surface Pro 3 up against the windshield of my car.

Thank you for your question.
The NavGrip XL Dash and Window or the Tough Tablet Mount will work. Please feel free to contact tech@bracketron.com. One of our representatives would be happy to help you.
Thanks,
Bracketron Support

8 years, 11 months ago

Posted by:

BracketronSupport

Bracketron - USB Power Dock Vehicle Charger - Black

Replenish the power of your USB-enabled devices while traveling with this Bracketron Power Dock IPM-197-BL charger, which features dual USB ports for efficient charging. The Grip-iT holder ensures a secure fit.

Is this product compatible with the Samsug Galaxy S5?

Thank you for your question.
The arms expand up to 4.5 in. If you have questions, please feel free to contact tech@bracketron.com. One of our representatives would be happy to help you.
Thanks,
Bracketron Support

9 years ago

Posted by:

BracketronSupport

Bracketron - Power Flex Stand for Most Tablets - Black

Juice up your tablet or smartphone with this Bracketron Power Flex BT2-638-2 stand, which features a 10,400 mAh rechargeable lithium-ion battery for reliable power replenishment. The ergonomic design helps ensure a comfortable view of your device.

What is the charging output rating?

Can the built in external battery pack successfully charge a high power device, such as Samsung Galaxy Note Pro 12.2, which requires 2.1 amp charging rate?
Any output below 2.1 amp will effectively DRAIN the battery of SGN Pro 12.2.

Thank you for your question.
Yes, the Power Flex stand does have a 2.1 amp. Feel free to contact tech@bracketron.com, if you have questions.
Thanks,
Bracketron Support

9 years, 1 month ago

Posted by:

BracketronSupport

Bracketron - Grip-iT Car Vent Mount - Black

Will my htc 1 smartphone be damaged by having it so close to the vents during high heat in winter or AC in summer?

Thank you for your question.
No, it should not affect your phone. We always recommend not having the heat on high for long periods of time. Feel free to contact tech@bracketron.com, if you have questions.
Thanks,
Bracketron Support

9 years, 1 month ago

Posted by:

BracketronSupport

Bracketron - Earth Elements Universal Dash Mount - Black

Easily view your smartphone's screen while you drive with this Bracketron Earth Elements BT1-635-2 universal dash mount, which securely adheres to most windshields and textured dashes via the Tempur-Bond suction-cup base for hands-free operation.

Would the magnet stick to the outside of a plastic case ok?

IPhone 6 with a lifeproof case on it.

Best Answer

Thank you for your question.
Yes, the metal plate has a 3M adhesive which should stick to your case.
Please feel free contact tech@bracketron.com. One of our representatives would be happy to help you with questions.
Thanks again,
Bracketron Support

9 years, 3 months ago

Posted by:

BracketronSupport

Bracketron - Power Flex Stand for Most Tablets - Black

charging

How do I charge the battery on my Bracketron power flex stand?

Thank you for your review.
You will need a micro USB cable, which will go into the IN 5V on the side.
Please feel free to contact tech@bracketron.com. One of our representatives would be happy to help you.
Thanks again,
Bracketron Support

9 years, 4 months ago

Posted by:

BracketronSupport