CraneCustomerSupport
 
 
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  • Answer Count
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  • First Answer
    November 17, 2014
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    March 14, 2024
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The perfect humidifier and diffuser to keep your family healthy and happy. With its large 2 Gal. accessible tank and dishwasher safe parts, cleaning is so simple. Not to mention, its mist output runs for over 24-hours in a large size room and it works as a diffuser for essential oils and vapor liquids. It's optional color changing nightlight is also a great additional feature that gives off a soothing glow. Crane’s top fill ultrasonic cool mist humidifier and aromatherapy diffuser provides up to 500 sq. ft. of coverage and 24 hours of soothing moisture to help relieve the effects of dryness and congestion, helping you and your family to breathe easy and sleep through the night peacefully.
 

What's the noise level in dB ?

38-42db
2 years, 1 month ago
by
Posted by: 
CraneCustomerSupport
 
Enjoy dual relief from congestion and cold and flu symptoms with Crane’s 2-in-1 steam inhaler and warm mist humidifier. The inhaler provides personal treatment for congestion, dry cough and stuffy noses while the warm mist humidifier offers comfort and long term benefits from using year round. While using as a warm mist humidifier, the Crane two-in-one uses a 0.5 Gal. tank and will automatically shut off when empty. Crane’s warm mist humidifier and personal steam inhaler provides up to 250 sq. ft. of coverage and 13-hours of soothing moisture to help relieve the effects of dryness and congestion. Use both the inhaler & humidifier with Crane’s vapor pads (HS-1950 & HS-1950L) for an elevated experience to help you and your family breathe easy and sleep through the night peacefully.
 

I plug in the humidifier and nothing happens when I press the buttons? Help!

Contact the manufacture, see if you can get help.
2 years, 1 month ago
by
Posted by: 
CraneCustomerSupport
 
The perfect humidifier and diffuser to keep your family healthy and happy. With its large 2 Gal. accessible tank and dishwasher safe parts, cleaning is so simple. Not to mention, its mist output runs for over 24-hours in a large size room and it works as a diffuser for essential oils and vapor liquids. It's optional color changing nightlight is also a great additional feature that gives off a soothing glow. Crane’s top fill ultrasonic cool mist humidifier and aromatherapy diffuser provides up to 500 sq. ft. of coverage and 24 hours of soothing moisture to help relieve the effects of dryness and congestion, helping you and your family to breathe easy and sleep through the night peacefully.
 

How many hours will this run on a full 2-gal tank?

This unit can run up to 48 hours on low.
2 years, 1 month ago
by
Posted by: 
CraneCustomerSupport
 
Small Air Purifier with 2.5 PPM filter capability
 

I have 2 of these units and now I need the filter replacements. I cannot find a store that sells the filter replacement. Please tell me who sells the replacement filters? Thank you.

Check with the manufacture, to see if you can get the filters you need.
2 years, 1 month ago
by
Posted by: 
CraneCustomerSupport
 
Universal Vapor Pads for Droplets (EE-5302), Warm Mist (EE-5202) and Corded Inhaler (EE-5955) - Menthol Eucalyptus
 

can you use the hunidiffer with the vapor pad with out the vapor pad.

Yes you can use the unit without the vapor pad.
2 years, 2 months ago
by
Posted by: 
CraneCustomerSupport
 

How often should the filter be replaced on this model?

Filters are to be replaced at 30-40 tanks fills.
2 years, 3 months ago
by
Posted by: 
CraneCustomerSupport
 

how do you clean it?

30 minutes soaking with vinegar and water in the base, not the tank.
2 years, 3 months ago
by
Posted by: 
CraneCustomerSupport
 
The perfect warm and cool mist humidifier to keep your family healthy and happy. With its large 1.2 Gal. accessible tank cleaning is so simple. Not to mention, its mist output runs for over 24-hours in a large size room and it includes an easy to use remote and humidistat. It's built in aroma try make it usable with any essential oils. Crane’s premium top fill ultrasonic cool mist humidifier provides up to 500 sq. ft. of coverage and 24 hours of soothing moisture to help relieve the effects of dryness and congestion, helping you and your family to breathe easy and sleep through the night peacefully.
 

I just cleaned my humidifier with warm water and white vinegar. I rinsed it and refilled with clean water but now it will not produce any vapor. What's wrong?

Unsure, try calling customer service for help.
2 years, 3 months ago
by
Posted by: 
CraneCustomerSupport
 
The perfect warm and cool mist humidifier to keep your family healthy and happy. With its large 1.2 Gal. accessible tank cleaning is so simple. Not to mention, its mist output runs for over 24-hours in a large size room and it includes an easy to use remote and humidistat. It's built in aroma try make it usable with any essential oils. Crane’s premium top fill ultrasonic cool mist humidifier provides up to 500 sq. ft. of coverage and 24 hours of soothing moisture to help relieve the effects of dryness and congestion, helping you and your family to breathe easy and sleep through the night peacefully.
 

Can Reverse Osmosis water be used in my Crane, or could it hurt the tank?

that type of water is okay to use.
2 years, 3 months ago
by
Posted by: 
CraneCustomerSupport
 
The perfect humidifier and diffuser to keep your family healthy and happy. With its large 2 Gal. accessible tank and dishwasher safe parts, cleaning is so simple. Not to mention, its mist output runs for over 24-hours in a large size room and it works as a diffuser for essential oils and vapor liquids. It's optional color changing nightlight is also a great additional feature that gives off a soothing glow. Crane’s top fill ultrasonic cool mist humidifier and aromatherapy diffuser provides up to 500 sq. ft. of coverage and 24 hours of soothing moisture to help relieve the effects of dryness and congestion, helping you and your family to breathe easy and sleep through the night peacefully.
 

How many sqft will this cover?

500sq feet
2 years, 5 months ago
by
Posted by: 
CraneCustomerSupport