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October 4, 2019
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October 2, 2024
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Netgear Support's Answers

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NETGEAR - Orbi AC1200 Dual-Band Mesh Wi-Fi System (4-pack) - White

Replace your current Wi-Fi router and range extenders with this Orbi whole-home mesh Wi-Fi system. It delivers up to 1.2 Gbps high-performance Wi-Fi with up to 6000 sq. ft. of coverage. Expand your home's Wi-Fi coverage, and eliminate Wi-Fi dead zones and buffering. Keep a single Wi-Fi name for uninterrupted connections as you move from room to room. Orbi works with your Internet service provider and is recommended for homes with download speeds up to 50 Mbps. Use the Orbi app to get online in minutes. Create a guest network, access parental controls and NETGEAR Armor, and run speed tests and pause the Internet for any device on your network right from the app.

can they be used in a chain for max distance

Yes the Orbi is compatible with daisy chain

4 years, 6 months ago

Posted by:

Netgear Support

NETGEAR - Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black

The NETGEARDual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem provides the fastest cable speed available with an AC1600 WiFi router and integrated DOCSIS 3.0 cable modem, with up to 680 Mbps. It's compatible with cable internet provider Comcast XFINITY, Spectrum, Cox, Cablevision, and more.

Is this dual band combo compatible with Optimum

Thank you for your question. We would recommend contacting your service provider support to see if our products are compatible and would work with their service. – NETGEAR

4 years, 6 months ago

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Netgear Support

NETGEAR - 16 x 4 DOCSIS 3.0 Cable Modem - Black

The NETGEAR 16 x 4 DOCSIS 3.0 Cable Modem provides a connection to high-speed cable Internet, up to 680Mbps - 16 downstream & 4 upstream channels. It's CableLabs DOCSIS 3.0 Certified to work with cable Internet providers XFINITY from Comcast, Spectrum, Cox, Cablevision and more.

Is it compatible with the xfinity streaming box xi6-A?

Thank you for your question. We would recommend contacting your service provider support to see if our products are compatible and would work with their service. – NETGEAR

4 years, 6 months ago

Posted by:

Netgear Support

NETGEAR - RangeMax N600 Dual-Band Wi-Fi Router - Black

Choose this NETGEAR router and receive high level wireless security, the ability to share photos, music and more, and a way to keep track of your kids’ activity online. Plus, with easy installation for tablets, smartphones and computers, you’ll be able to start enjoying Wi-Fi throughout your home right away.

Is this compatible with Verizon

Thank you for your question. We would recommend contacting your service provider support to see if our products are compatible and would work with their service. – NETGEAR

4 years, 6 months ago

Posted by:

Netgear Support

NETGEAR - Nighthawk X6 AC3200 Tri-Band Wi-Fi 5 Router

The NETGEAR Nighthawk X6 AC3200 Router, with breakthrough Tri-Band WiFi 5 delivers multiple bands for homes with many WiFi devices. WiFi speed up to 3.2Gbps and 6 high performance antennas provide maximum speed and range. Smart Connect allows you to game, stream, and download mega-sized files without lags.

Bought this back in Oct 2019. No faster speeds than last router... now months later, this runs extremely slow. Troubleshooted with Spectrum. Modem works great on it's own. This router hooked up slows everything down to an almost stall... what's wrong?

Please contact support in regard to your connection issue. The best way to access support is to register your device on http://my.netgear.com you will be able to contact support via Email, Chat, or Phone.

4 years, 6 months ago

Posted by:

Netgear Support

NETGEAR - Universal Wi-Fi Range Extender with Ethernet port

NETGEAR Universal Wi-Fi Range Extender: Broaden your network connection with a range extender that gives you extra Wi-Fi coverage in your home. Smart LED indicators will direct you to the optimal location to plug the extender into the wall, so you can easily enjoy improved range and speed on your mobile and wired devices. Save on data usage by connecting your smartphone or tablet to your home network.

My mom lives in a nursing home. I bought her an Alexa speaker so she could enjoy her music, her Roku and phone work great but Alexa can’t seem to connect to the WIFI there. Will this device help get a better signal?

Yes this should help out if the Alexa is not getting a signal due to range

4 years, 7 months ago

Posted by:

Netgear Support

NETGEAR - Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem, Voice support - Black

NETGEAR® Nighthawk® ultra-high-speed cable modem for XFINITY® Voice (CM1150V) delivers gigabit-speed cable Internet and the perfect call clarity. This DOCSIS® 3.1 cable modem with voice supports all of today's Internet service plans and is designed for high-performance Internet in the future. CM1150V includes two telephone ports that automatically prioritize voice over Internet for clear and uninterrupted calls.

Can you use this with just mesh extenders without a WiFi router?

No extenders connect to a wireless router and will not create a wireless connection on their own

4 years, 7 months ago

Posted by:

Netgear Support

NETGEAR - 16 x 4 DOCSIS 3.0 Cable Modem - Black

Is that compatible with optimum

Thank you for your question. We would recommend contacting your service provider support to see if our products are compatible and would work with their service. – NETGEAR

4 years, 7 months ago

Posted by:

Netgear Support

NETGEAR - Orbi AC2200 Tri-Band Mesh Wi-Fi System (2-pack)

Orbi Whole Home WiFi System delivers up to 2.2Gbps high-performance Wi-Fi. Sleek, modern design with high-gain internal antennas for up to 3,500 square feet of coverage. FastLane3 Technology creates a dedicated Tri-Band Wi-Fi for seamless 4K streaming and gaming everywhere in your home. Keep a single Wi-Fi name for uninterrupted connections as you move from room-to-room. Circle Smart Parental Controls runs on Orbi Routers for a smart way for families to manage content and time online, on any connected device. Provide internet access to guests without sharing your personal network password. Orbi is ready right out of the box and compatible with your ISP. Just use the Orbi app to get started with better Wi-Fi everywhere in minutes.

I was advised that what I need to get is a "Wireless Mesh Network". So my question does this item fit the bill?? Thanks in advance.

Hello, Yes the Orbi is a leading Mesh System

4 years, 7 months ago

Posted by:

Netgear Support

NETGEAR - Nighthawk X4 AC2200 Dual-Band Wi-Fi Range Extender - White

Extend your existing Wi-Fi with Nighthawk X4 AC2200 Wi-Fi Mesh Extender, and get the speeds that you pay for throughout your home. This Mesh Extender improves coverage and works with your home Wi-Fi to create a powerful Wi-Fi System. Includes Mesh features like Smart Roaming and One Wi-Fi Name. Easily connect all your smart home devices to one network, no new Wi-Fi names and passwords needed. Move from room-to-room while streaming video on your mobile device without any interruptions. Other powerful features like MU-MIMO and Smart Connect ensure every device is assigned the fastest available Wi-Fi connection. Easy setup with a touch of a button. Boost your Wi-Fi to the extreme with this Nighthawk X4 Wall-plug Wi-Fi Mesh Extender. Works with your existing Wi-Fi router, gateway, or ISP provided gateway.NOTE: Firmware upgrade & factory reset required to unlock Mesh Wi-Fi features.

Would this product work to boost already provided WIFI in an RV park?

If you can connect to the router with WPS it should work.

4 years, 7 months ago

Posted by:

Netgear Support