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    April 24, 2013
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    July 16, 2026
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Featuring a matte screen for a print like finish, Pantone Validated colors, and a slim customizable bezel that looks like a gallery frame, the TV for art lovers has access to curated works from top tier galleries and museums to blend into any style or d~cor. Samsung Vision AI powers superb picture, sound and personalized TV experiences.
 

Why isn’t the motion sensor telling the tv when to turn the display off and on ?

Ayydee - If the room is too dark or too bright, or if the TV is installed at an unusual height or tilt, the motion sensor may not function properly. It may also have difficulty detecting motion if clothing or skin tones blend into the background.

Additionally, the sensor responds to all visual movement, including pets, lights, window activity, or shadows. You can fine-tune its behavior by adjusting the Motion Detector Sensitivity: Home > Left Directional Button > Art > Art Mode Options > Sleep Options > Motion Detector.

If you need more help, please contact Samsung Support at 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

~ Samsung Specialist
1 year, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 43 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Samsung - 43 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Our most advanced 4K processor powers Samsung Vision AI for enhanced picture, sound, and breakthrough TV experiences. Get amazingly detailed picture and vivid color on a glare free screen for viewing without distraction, even in the brightest rooms. Enriching new personalized TV experiences let you dive deeper into your content and get more from your TV.
 

Does this TV have an Optical Out port on the back?

Hi Chase - Yes, the QN90F features an Optical port.
~ Samsung Specialist
1 year, 1 month ago
by
Posted by: 
Samsung
 
This unbelievable Samsung AI TV features a more detailed image, high resolution, and great sound. Clear movement and enhanced depth bring wow to everything you watch.
 

What is the dimension of the bolt pattern for wall mount?

The 75" QN800D features a VESA pattern of 400mm x 400mm.
~ Samsung Specialist
1 year, 1 month ago
by
Posted by: 
Samsung
 
Discover a new level of visual and auditory brilliance with our next level smart TV. Powered by Pantone certified color accuracy, witness over one billion authentic hues burst forth in beautiful detail. Quantum HDR takes things further, elevating contrast for lifelike imagery. Add to that our advanced 3D audio system syncing flawlessly with on screen motion, all intelligently powered by Samsung Vision AI. And rest assured, Knox keeps your private info safe and secure.
 

What size screw is specified to fit a mounting plate?

The 55" Q7F uses 4x M8 screws. The thread pitch is always 1.25mm, and the necessary screw length may vary depending on the thickness of your wall mount bracket and whether spacers or washers are being used.
~ Samsung Specialist
1 year, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Convection Range with Flex Duo Convertible Double Oven Technology - Stainless Steel
Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Convection Range with Flex Duo Convertible Double Oven Technology - Stainless Steel
Samsung's smart electric range features a Flex DuoTM dual oven that lets you convert one oven into two so you can cook multiple meals at once at different temperatures. Illuminated Precision Knobs let you know if your cooktop is on from a distance and precisely control and ensure proper activation of your cooktop. The range's stylish and contemporary Bespoke design will give your kitchen a premium look.
 

If you're using the double ovens, do you have to open the whole door to access the bottom oven?

Greetings!

Yes, to access the bottom oven of this Samsung range model when Twin Mode is enabled (when the Smart Divider is inserted/installed correctly) the whole door has to be opened. I have shared this model's user manual below. Please visit the link and turn to page 29.

https://downloadcenter.samsung.com/content/UM/202502/20250217164055613/O_01._IB_FULL_NE9100D_NSE6DG8550_EN.pdf

Should you have additional questions, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number 1149508320 to help our team pull up your information.

Leo
1 year, 1 month ago
by
Posted by: 
Samsung
 
This Samsung Over-the-Range Microwave conveniently syncs with your Samsung range or cooktop so that ventilation and lighting will turn on automatically when you turn on the burners. Through the SmartThings app, you can remotely adjust ventilation speed and cooking time right from your smartphone and receive alerts when heating or cooking is finished. It also has an extra-large 2.1 cu. ft. capacity that will accommodate even your largest dishes, and glass touch controls illuminate with a simple touch and dim when not in use for a clean, seamless look.
 

How to install charcoal filter? On the Bespoke model, there are no screws to remove. Maybe the vent grill isnaps into place. I don’t see any screws.

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Hi KP,

We're happy to help you install the charcoal filters on your Samsung over-the-range microwave.

To begin, remove the two screws located at the top of the microwave. Once the screws are out, slide the vent grille to the left and pull it straight out. Install the charcoal filter, then reinstall the vent grille and secure it with the two screws.

Leo
1 year, 1 month ago
by
Posted by: 
Samsung
 
Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.
 

I purchased Samsung microwave Model #ME21DG6300SR which supports Auto connectivity using the SmartThings app. I want to sync my range so the microwave exhaust fan goes in when I turn a range burner on. Question is this range compatible?

Hi Ralent,

We are happy that you have purchased a new Samsung microwave model. We would love to speak with you directly to gather more information about your home appliances and determine the steps that can be taken to help with the auto connectivity feature.

Please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

When you message us, please provide us with this reference number 1149507736 to help our team pull up your information.

Leo
1 year, 1 month ago
by
Posted by: 
Samsung
 
Designed for tech enthusiasts, hardcore gamers and heavy-workload professionals who want blazing fast speed. The integrated heatsink disperses heat to maintain speed, power, efficiency and thermal control, preventing downtime overheating on consoles and PCs. For console gaming, compatible only with PlayStation 5. Sequential read/write speeds up to 7,450/6,900 MB/s
 

Is the heatsink removable?

Inquiry:

The heatsink is not removable. We advise that you do not disassemble the product or damage or remove the stickers or labels on the product. If the product has been disassembled, damaged, or if the label has been removed by the user, all warranties will be void.

- Samsung Memory
1 year, 1 month ago
by
Posted by: 
Samsung
 
Add power to all your projects with up to 2,000 MB/s transfer speeds~stellar performance fast enough to for the tasks that matter most., The T9 Portable SSD offers plenty of storage space making it a safe bet for capturing all your creative endeavors.
 

Does this product have issues with thermal throttling issues>

DitchDoc:

The Samsung T9 Portable SSD does not suffer from significant thermal throttling issues. Its advanced thermal solution withstands, and controls heat to keep the SSD at ideal temperatures—even in heavy use.

- Samsung Memory
1 year, 1 month ago
by
Posted by: 
Samsung
 
Samsung~s new Smart Dryer has integrated Wi-Fi that allows you to remotely start or stop your cycle, schedule laundry on your time, and receive end of cycle alerts and more, right from your smartphone. Also, the Steam Sanitize+ cycle eliminates 99.9% of germs and bacteria while relaxing and smoothing away wrinkles from everyday wear.
 

Does this have to be "smart" or can you shut that feature off?

Greetings!

Yes, the Wi-Fi that enables the Smart features on this Samsung dryer model can be turned off. To turn the Wi-Fi off on this dryer model, please visit the user manual link shared below and turn to page 13.

https://downloadcenter.samsung.com/content/UM/202410/20241015032053189/DC68-03784S-04_IB_DV7000_EN_MES_240910.pdf

Should you have additional questions, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number 1149507180 to help our team pull up your information.

Leo
1 year, 1 month ago
by
Posted by: 
Samsung