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    April 24, 2013
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    July 16, 2026
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Featuring a matte screen for a print like finish, Pantone Validated colors, and a slim customizable bezel that looks like a gallery frame, the TV for art lovers has access to curated works from top tier galleries and museums to blend into any style or d~cor. Samsung Vision AI powers superb picture, sound and personalized TV experiences.
 

Are the frames purchased separately?

Hi KimJ19,

The Frame TV is designed to be displayed with its built-in black bezel, which is not removable. Customizable Bezels, sold separately, are designed to attach directly over the black bezel.

~Samsung Advisor
1 year, 2 months ago
by
Posted by: 
Samsung
 
Our most advanced 4K processor powers Samsung Vision AI for enhanced picture, sound, and breakthrough TV experiences. Get amazingly detailed picture and vivid color on a glare free screen for viewing without distraction, even in the brightest rooms. Enriching new personalized TV experiences let you dive deeper into your content and get more from your TV.
 

In the Features description, it says the screen is "glare free". But in the specifications, the term is "glare resistant". Please clarify the difference.

Hi Glare,

The QN90F offers Glare Free technology in addition to Wide Viewing Angle and Anti-Reflection to minimize reflections so you can fully immerse yourself in every game, movie, and show-no matter the lighting.

~Samsung Advisor
1 year, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 6.3 cu. ft. Slide-In Induction Range with WiFi, Flex Duo, Smart Dial &amp; Air Fry - Black Stainless Steel
Samsung - 6.3 cu. ft. Slide-In Induction Range with WiFi, Flex Duo, Smart Dial & Air Fry - Black Stainless Steel
The Samsung Smart Slide-In Induction range with Flex Duo,~ Smart Dial and Air fry is fully Wi-Fi connected and voice-enabled, giving you the tools you need to simplify the cooking experience in the kitchen. This Slide-In range features Virtual Flame~ technology giving the visual of gas cooking, with the precision of induction cooking.
 

Does this oven have a proof dough feature

Hi there,

Yes, this oven range has a bread proof feature.

^Rodel
1 year, 2 months ago
by
Posted by: 
Samsung
 
Samsung's smart gas range features an integrated Smart Oven Camera that lets you monitor your food closely and make and share time-lapse videos to your social media to show off your culinary skills. Illuminated Precision Knobs let you know if your cooktop is on from a distance and precisely control and ensure proper activation of your cooktop. This range's Bespoke design with a recessed handle will seamlessly blend into your kitchen for an elegant and minimalist look.
 

does this oven use propane?

Hi John,

Yes, the range can use propane and comes with liquid propane orifices or the liquid propane conversion kit. We strongly suggest contacting your qualified LP gas installer to do the conversion process before attempting to operate the range.

^Rodel
1 year, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 4.0 Cu. Ft. Stackable Smart Electric Dryer with AI Smart Dial - White
Samsung - 4.0 Cu. Ft. Stackable Smart Electric Dryer with AI Smart Dial - White
Samsung's 4.0 cu. ft. Large Capacity Electric Dryer is equipped with our AI Smart Dial, which learns and recommends your favorite cycles and simplifies the control panel to make controlling your dryer a breeze. It is also Wi-Fi Connected, so you can get end of cycle alerts, remotely start, schedule and more from your smartphone with the SmartThings App.
 

If this is a vented dryer, what it the purpose of the heat pump?

Hi Steve,

We discovered that your model is not a ventless dryer, and it does not have a heat pump. Heat pumps are being used for ventless dryers.

^Rodel
1 year, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 75 Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024)
Samsung - 75 Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024)
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
 

Does this TV support Q-symphony?

Shawn,

Yes, the DU6950 TV supports Q-Symphony when paired with either a Q-series or S-series soundbar.

~Samsung Pro
1 year, 2 months ago
by
Posted by: 
Samsung
 
Our most advanced 4K processor powers Samsung Vision AI to upscale both picture and sound for stunning, cinematic excellence along with personalized experiences. Whether your streaming or gaming, this TV sets the tone and maps out every scene to maximize your viewing pleasure with our best Glare Free technology, exceptional motion enhancement up to 4K for crisp visuals, and OLED HDR Pro for bright and beautiful picture contrast. You'll think you're at a movie theater.
 

On the spec sheet it says it comes with a wall mount, does it?

Hi Vince,

The S95F does not come with a wall mount included. We apologize for any confusion and are working hard to update this error on the website.

~Samsung Advisor
1 year, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 50 Class Q60D Series QLED 4K Smart Tizen TV (2024)
Samsung - 50 Class Q60D Series QLED 4K Smart Tizen TV (2024)
This advanced TV features a bright new world of color and contrast, with 4K upscaling and seamless motion for crisp, smooth content.
 

Plugged in power ok won’t turn on . Screen is dark.

Hi Jay00,

If you've switched on your TV and the sound comes through fine, but you do not see any picture, there are three potential issues.

1) A connection issue is the most common problem where there is a bad connection, faulty cables, or improper installation.
2) An issue with the device connected to the TV. There may be a video output setting on the device that you must set properly before it will output to the TV.
3) There is something wrong with the TV, requiring a technician to assess the TV and find a solution.

Please give us the opportunity to assist you by contacting Samsung Customer Support at -800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info

~ Samsung Advisor
1 year, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 65 Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Samsung - 65 Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
This Samsung AI TV features crisp resolution, clear motion and high contrast. It has a brilliant and smooth picture made possible by ultra-fine lighting and brightness ~ all with a 3D-like image and sound to enhance your viewing experience.
 

Since there is no input button on the remote how to switch inputs?

Hi gpmike,

When watching content from an external device (cable box, Blu-ray/DVD player, etc), you'll need to switch the source by going to: Home > Menu > Connected Devices. From there, you can choose the source you'd like to be displayed.

~Samsung Advisor
1 year, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 65&quot; Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Samsung - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
This premium TV features a detailed image, strong contrast and clear motion. Increased depth and AI-powered 4K upscaling all work to bring clarity to your content.
 

I turned on my TV for the first time and I have audio but the screen has not turned on during initial set up. I tried multiple different receptacles but all I get is the set up music.

Hi Tv,

If your TV has a black screen even when it's on, it's quite possible it could be your external device and not your TV. Please try these troubleshooting steps for your blank screen issue:

1. Check the One Connect cable for damage and solid connection. Disconnect and firmly reconnect the One Connect cable at both ends.
Note: If the One Connect cable is bent, broken, kinked, pinched, or has a heavy object on top of it, it can cause an issue. The cable needs to be replaced if damaged.

2. Disconnect the One Connect Box (either by disconnecting its power cord, or the One Connect cable) to see if the TV displays an error message.
If you see anything (like a message or picture) on the TV after disconnecting the One Connect Box, the One Connect Box needs to be replaced.
If the TV is plugged into a wall outlet, turned on, and disconnected from the One Connect Box, but no message appears, your TV will need service.

3. Press the Home button on the remote. If the menu does not appear, the TV may be having power issues.
Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In normal use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power).

4. Confirm the TV is set to the same source as the external device.
For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1.
If the TV is set to the correct source, but there is still no image, unplug and reconnect the AV connections one cable at a time, from both ends of each cable. If there's any damage to the cable, it will need to be replaced.
After you've reconnected the external device, turn it off and then back on.

5. Run HDMI Troubleshooting. Using HDMI Troubleshooting, you can check the connection to HDMI cables and external devices (takes approximately 2 minutes). Menu > Connected Devices > Connection Guide > Video Device > HDMI Troubleshooting

6. Test different external devices. The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port. If you were unable to test the cable in the previous step, then try swapping the cable, too. If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it.

If the issue persists after these steps, the TV may need service. So we can better investigate your issue and assist you towards a solution or replacement, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

~Samsung Advisor
1 year, 2 months ago
by
Posted by: 
Samsung