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April 24, 2013
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April 10, 2026
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Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel

Samsung's 5.0 cu. ft. capacity top-load washer features Super Speed technology, which allows you to wash a full load in just 36 minutes without sacrificing cleaning performance. It is also equipped with Active WaterJet - a built-in faucet that lets you pre-treat stained clothes with a press of a button - and an EZ Access tub design that allows you to easily reach the bottom of the washer tub, stretch- free.

Will I get reimbursed for all the water this machine uses when it fails to balance a sweater causing it to wash for over 2 hours and filling the drum up to its max level with water each time?

Hi Ariel,

I can understand how that would feel like a waste, both in terms of your time and resources. Let us help you with your washing machine.

The minimum recommended load weight for your washing machine is 3 pounds. I have shared a Samsung link below to help with providing information about load weight.

The best laundry load size for your Samsung washing machine and dryer:
https://www.samsung.com/us/support/answer/ANS00080262/

In addition, if your washing machine provides a code, please visit the link shared below. There are three scenarios to choose from, select the most appropriate scenario for your situation.

Samsung washing machine information and error codes:
https://www.samsung.com/us/support/troubleshoot/TSG10000997

Should you need more assistance with the washer, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number 1147963669 to help our team pull up your information.

Leo

1 year, 3 months ago

Posted by:

Samsung

Samsung - Jet 75 Pet Cordless Stick Vacuum with 5-Layer Filtration - Teal Silver

Upgrade to effortless cleaning. The Samsung Jet 75 Pet Cordless Stick Vacuum offers powerful cleaning performance with up to 200AW of suction power and comes in a lightweight design. The easily removable, rechargeable battery allows for up to 60 minutes of run time so you can clean at your own pace.

Does this have a trigger button that you have to hold down in order to use the vacuum? Or do you just turn it on?

Hello Crystal72384,

No, this vacuum model does not have a trigger button that you have to hold down when using it. It only has a power button.

Have a great day.

-John

1 year, 3 months ago

Posted by:

Samsung

Samsung - 30" Built-In Double Wall Oven with WiFi - Stainless Steel

From multiple casserole dishes to two full racks of cookies, these large 5.1 cu. ft. ovens easily accommodate the busy home kitchens.

See all Q&A for this product

Does Best Buy offer installation of Samsung double wall ovens?

Dear Valued Best Buy Client,

Thank you for asking. To better assist you with your query, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.

^Camille

1 year, 3 months ago

Posted by:

Samsung

Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Air Sous Vide - Stainless Steel

Samsung's smart electric range features a stylish and contemporary Bespoke design with a recessed handle that seamlessly blends into your kitchen for an elegant and minimalist look. Air Sous Vide locks in flavor and moisture so you can enjoy gourmet cooking at home and Air Fry built into the oven lets you cook healthier fried food.

How do I remove the word End from display when baking is done?

Hi there,

For guidance on removing the "End" notification from the display on your range.

Please see the link and follow the step-by-step instructions.

Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed
https://www.samsung.com/us/support/troubleshooting/TSG01110183/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number (1147963431) to help our team pull up your information.

Have a great day.

^Camille

1 year, 3 months ago

Posted by:

Samsung

Samsung - 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+ - Black

Samsung's Large Capacity Gas Dryer is equipped with Steam Sanitize+, which removes 95% of pollen from fabric, while Multi-Steam refreshes clothing and relaxes light wrinkles. With Wi-Fi connectivity, you can remotely monitor your dryer from our simple-to-use SmartThings App. Sensor Dry automatically optimizes the time and temperature of the drying cycle to help prevent over drying while avoiding excess energy use.

See all Q&A for this product

I need to convert this gas dryer to liquid propane, do you have the conversion kit information needed? How many BTU is this gas dryer as I found kits with 20k and 22k BTU.

Hi Scott,

We are glad to answer your question about this Samsung gas dryer.

This gas dryer model has a BTU of 20,000 and will need the LPKIT-4/XAA. I have shared the website of our authorized distributor for parts and accessories below. Please visit the link to check on availability of the accessory.

https://samsungparts.com/pages/supports

Leo

1 year, 3 months ago

Posted by:

Samsung

Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Black Stainless Steel

Large capacity Smart Side-by-Side Refrigerator with In-Door Ice Maker is beautifully designed with a modern look that blends seamlessly into your kitchen and a finish that withstands everyday smudges.

How do I change the freezer temperature? After Helene and power outage, when everything came back on it had changed! Its on -6° So stupid! Fridge did the same.

Hi there,

We are excited to respond to your inquiry. Let's get you the details you need.

To change the refrigerator and freezer's temperature, kindly turn to page 32 of the fridge's manual for details:
https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf

Have a great day.

-John

1 year, 3 months ago

Posted by:

Samsung

Samsung - 50 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)

This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling

See all Q&A for this product

does the samsung 50" television - or LG - have built in ethernet ports or do I need a separate box?

ethernet,

Yes, the DU6900 TV features one ethernet port.

~Samsung Pro

1 year, 3 months ago

Posted by:

Samsung

Samsung - 98 Class Q80C QLED 4K UHD Smart Tizen TV (2023)

Don~t settle for basic. Punch up the contrast with super-precise LEDs and elevate the ordinary to something more impressive. Direct Full Array and Dolby Atmos technology headline Samsung QLED~s refined audio/visual experience

is delivery taking it out of the box and installing the stand???

Hi john - For more information on installation services, please contact your local Best Buy or visit:
https://www.bestbuy.com/site/tv-home-theater-services/tv-mounting-packages/pcmcat748300648009.c?id=pcmcat748300648009#1
~ Samsung Specialist

1 year, 3 months ago

Posted by:

Samsung

Samsung - 65 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)

This lifestyle TV helps you curate your own gallery with works of art or personal photos. It~s customizable and showcases expert validated color and 4K resolution.

See all Q&A for this product

I have a new 2025 4k frame tv. Can I use the cable provided to run in wall down to box below it?

Kenneth - The Frame TV’s included One Invisible Connection Cable is not rated for in-wall installation. An in-wall cable is available (Model: VG-SOCR86U/ZA), which can be ran through your wall.
~ Samsung Specialist

1 year, 3 months ago

Posted by:

Samsung

Samsung - 83 Class S90D Series OLED 4K UHD Smart Tizen TV (2024)

This premium TV features a detailed image, strong contrast and clear motion. Increased depth and AI-powered 4K upscaling all work to bring clarity to your content.

What is the width of this TV?

GMS1 - You can find these measurements on this model’s product page – just click Show Full Specs and scroll down to Dimensions: https://www.bestbuy.com/site/samsung-83-class-s90d-series-oled-4k-uhd-smart-tizen-tv-2024/6578064.p?skuId=6578064
~ Samsung Specialist

1 year, 3 months ago

Posted by:

Samsung