Samsung
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- Answer Count74095
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- First AnswerApril 24, 2013
- Last AnswerSeptember 4, 2026
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Samsung~s new 4.5 cu. ft. large capacity Front Load Washer features Super Speed Wash, so you can wash full loads with full performance in just 28 minutes, and has built-in Wi-Fi so you can receive end of cycle alerts and remotely start, stop, and schedule laundry right from your smartphone.
can you you use downy scent beads in the place where the fabric softner goes?
Good day,
No, it is not recommended to put beads in the softener compartment. Use liquid fabric softener only.
Have a fantastic day.
-Kimberly
No, it is not recommended to put beads in the softener compartment. Use liquid fabric softener only.
Have a fantastic day.
-Kimberly
1 year, 4 months ago
by
Posted by:
Samsung
Samsung - 2.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AI Smart Dial - White
Samsung's 2.5 cu. ft. capacity compact Front Load Washer gives you the perfect mix of size and function. It is equipped with our AI Smart Dial, which learns and recommends your favorite cycles and simplifies the control panel, to make controlling your washer a breeze. It also has our Super Speed Wash, which powerfully cleans a full load of laundry in just 40 minutes.
Does this machine having a heating element inside (meaning just the cold hose needs to be attached), or do you need to attach both the hot and cold hoses?
Hi Amy,
Thank you for reaching out to us. We're glad to assist.
Yes, this washer model requires being attached to both a hot and cold water supply.
Have a lovely day.
-Kimberly
Thank you for reaching out to us. We're glad to assist.
Yes, this washer model requires being attached to both a hot and cold water supply.
Have a lovely day.
-Kimberly
1 year, 4 months ago
by
Posted by:
Samsung
The Samsung Bespoke Laundry Hub Large Capacity 4.6 cu. ft. front load washer and dryer with an Easy Reach Control Panel, offers a space-saving solution in one single machine. The washer includes Steam Wash which gently removes stains without time-consuming pre-treatments. The dryer's vent sensor monitors the condition of its air duct so it runs safely and efficiently.
Is this a 2 cord or 1 cord for the unit?
Hi there,
The laundry hub unit is equipped with a power cord that includes a three-prong grounding plug. This plug should be used in a properly installed and grounded outlet for safety.
For more details about the installation guidance, please see page 13 of the manual link below:
User manual
https://downloadcenter.samsung.com/content/EM/202307/20230726111348336/DC68-04355C-01_IB_WASHER_EN_CFR_MES_230616.pdf
Have a wonderful day.
-Kimberly
The laundry hub unit is equipped with a power cord that includes a three-prong grounding plug. This plug should be used in a properly installed and grounded outlet for safety.
For more details about the installation guidance, please see page 13 of the manual link below:
User manual
https://downloadcenter.samsung.com/content/EM/202307/20230726111348336/DC68-04355C-01_IB_WASHER_EN_CFR_MES_230616.pdf
Have a wonderful day.
-Kimberly
1 year, 4 months ago
by
Posted by:
Samsung
Enjoy a sleek, low profile design that fits into your space while delivering rich, multidimensional true surround sound with included rear speakers. Built in sensors detect whether the soundbar is placed flat on a table or is mounted flush against a wall and automatically recalibrates speaker direction for powerful Dolby Atmos audio, regardless of the setup. Enhance your home theater experience with crystal clear dialogue and booming bass, perfect for fast paced thrillers or action movies.
How long are thev rear speaker wires? Do they connect to the sub woofer?
Hello BelCoeur, The HW-QS750F includes speaker wires that are approximately 13 feet (about 4 meters). ~ Samsung Solutions
1 year, 4 months ago
by
Posted by:
Samsung
Samsung's smart gas range features a Flex Duo dual oven that lets you convert one oven into two so you can cook multiple meals at once at different temperatures. Illuminated Precision Knobs let you know if your cooktop is on from a distance and precisely control and ensure proper activation of your cooktop. The range's stylish and contemporary Bespoke design will give your kitchen a premium look.
With self clean does this oven also have the easy clean surface
Hello Beck,
Thank you for reaching out to us. We're glad to assist.
Yes, after the self-cleaning cycle is complete, you can easily wipe away any residues inside your oven. Just remember to wipe off any grease and food spills before starting the self-cleaning process.
If you have further questions or inquiries, these are the platforms on which you can reach us:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148958281) so that our team can retrieve your information when you message us.
Thank you.
-Kimberly
Thank you for reaching out to us. We're glad to assist.
Yes, after the self-cleaning cycle is complete, you can easily wipe away any residues inside your oven. Just remember to wipe off any grease and food spills before starting the self-cleaning process.
If you have further questions or inquiries, these are the platforms on which you can reach us:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148958281) so that our team can retrieve your information when you message us.
Thank you.
-Kimberly
1 year, 4 months ago
by
Posted by:
Samsung
Experience expanded atmospheric sound with side and top speakers that bring added dimension. Enjoy clear, rumbling bass adds rich balance to your audio and enhances the action on screen. Immerse yourself in the scene and feel every detail come to life.
What is height of the soundbar
Hi Bob1, The dimensions for the HW-Q800F Soundbar are (WxHxD) 43.73 x 2.38 x 4.72. Samsung Solutions
1 year, 4 months ago
by
Posted by:
Samsung
Samsung - HW-C450 2.1 Channel B-Series Soundbar with Wireless Subwoofer, DTS Virtual: X - Titan Black
Versatile and easy to use, this soundbar comes equipped with tech to enhance your listening, viewing and gaming experience~with DTS Virtual: X, an included subwoofer and bass you can boost with a tap
can i connect the soundbar to my stereo to listen to music
Hi! The HW-C450 Soundbar is not brand restricted and features an Optical port as well as Bluetooth connectivity; if your device supports Bluetooth connectivity or includes an Optical port, you can connect this soundbar to your device via either of these connections. ~Samsung Solutions
1 year, 4 months ago
by
Posted by:
Samsung
Add a soundbar. Enjoy everything more. From concerts to cooking competitions, for binging shows and streaming music, this soundbar is loaded with clever features that you~ll use every day.
can i install a sound bar on a Panasonic tv myself ?
Hi 1943wilczek, The HW-C400 Soundbar is not brand restricted and features an Optical port as well as Bluetooth connectivity; if your TV supports Bluetooth connectivity or includes an Optical port, you can connect this soundbar to your TV via either of these connections. ~Samsung Solutions
1 year, 4 months ago
by
Posted by:
Samsung
Samsung's Large Capacity Smart Electric Dryer is Wi-Fi connected, so you can get end of cycle alerts, remotely start, schedule and more from your smartphone with the SmartThings App.(Requires wireless network, Samsung account and SmartThings App. Available on Android and iOS devices) It also features Steam Sanitize+, which reduces wrinkles and odors and steams away 95% of pollen from fabric (Testing based on Samsung internal protocols. Results provided to and interpreted by Intertek. Individual results may vary)
Why didn't my dryer come with a power cord?
Hi there,
Thank you for reaching out to us. We're glad to assist.
The power cord for a Samsung electric dryer is purchased separately to match your outlet and meet state and local wiring codes.
If you have further questions or inquiries, these are the platforms on which you can reach us:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148958130) so that our team can retrieve your information when you message us.
Thank you.
-Kimberly
Thank you for reaching out to us. We're glad to assist.
The power cord for a Samsung electric dryer is purchased separately to match your outlet and meet state and local wiring codes.
If you have further questions or inquiries, these are the platforms on which you can reach us:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148958130) so that our team can retrieve your information when you message us.
Thank you.
-Kimberly
1 year, 4 months ago
by
Posted by:
Samsung
A mundane chore like washing dishes is easier and more effective with a washing system that has dual wash arms and a spray jet that blasts water at high pressure, covering all angles to clean even the dirtiest dishes. To achieve improved drying performance the AutoRelease Door automatically opens at the end of the cycle to circulate air and dry dishes faster.
Does this dishwasher have adjustable feet and, if so, are they attached or should they have come with the installation parts? The dishwasher sits tilted a bit because the BB installer said it did not have adjustable feet. I don’t like the appearance.
Hello there,
No, this dishwasher does not have adjustable feet. If your dishwasher is tilted, check if it is levelled correctly.
Here is a guide to help you level your dishwasher. Please click on every option available.
Level your Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00080768/
Additionally, we recommend contacting the retailer to provide feedback if your dishwasher is not installed correctly. Please call the Best Buy customer service department at (888) 237-8289, available 24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148958051) to help our team pull up your information.
Have a great day.
^Camille
No, this dishwasher does not have adjustable feet. If your dishwasher is tilted, check if it is levelled correctly.
Here is a guide to help you level your dishwasher. Please click on every option available.
Level your Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00080768/
Additionally, we recommend contacting the retailer to provide feedback if your dishwasher is not installed correctly. Please call the Best Buy customer service department at (888) 237-8289, available 24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148958051) to help our team pull up your information.
Have a great day.
^Camille
1 year, 4 months ago
by
Posted by:
Samsung