Samsung
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- Answer Count72866
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- First AnswerApril 24, 2013
- Last AnswerJuly 9, 2026
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Staying in the moment is easier than ever with the all-new Galaxy S25 Ultra. Its intelligent AI transforms into your own virtual assistant that evolves with you to work better for you. Let~s say you want to enjoy a night out with friends but don~t have time to plan. Just ask Galaxy S25 Ultra to invite your friends to the nearest bowling lounge tonight. Your phone will find the info and text it to them. You don~t need to slow down your speech or speak like a robot ~just talk to your phone naturally, and it will understand. While you~re out rolling spares, Night Video brings out the details in every moment ~even in low light ~while Audio Eraser makes it easy to reduce distracting noises, like those pins crashing one lane over. Galaxy S25 Ultra also keeps up with your schedule and provides the weather forecast for your night, allowing you to stay a step ahead and adjust plans on the fly. With a phone as evolved as Galaxy S25 Ultra, you don~t have to sweat the small stuff ~it~s handled intelligently.
Is there much of a difference between the S25+Ultra and the S23+Ultra to make me want to switch?
Hi there Sanduv, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy S25 Ultra. The Galaxy S25 Ultra has upgraded its design with sleek, rounded edges that unifies Galaxy’s design identity. Plus, Galaxy S25 Series is thinner than previous models. It's 0.4 mm thinner than its predecessor. The Galaxy S25 Ultra’s 50 MP Ultra-Wide camera is the best when compared with Galaxy S24 Series, S23 Series, S22 Series, and S21 Series. Along with the next-gen ProVisual Engine, Galaxy S25 Ultra’s camera can capture 200 MP Wide, 50/10 MP Quad Telephoto, and 12 MP selfie photos. Galaxy S25 and Galaxy S25+ also boast impressive cameras with Ultra-Wide Camera at 12 MP, Wide-angle Camera at 50 MP, and Telephoto at 10 MP. The Galaxy S25 Series presents the very first 3 nm processor custom-designed for Galaxy smartphones. Snapdragon 8 Elite for Galaxy integrates ray tracing and Vulkan optimization for an improved gaming experience and with a larger Vapor Chamber and new thermal interface material (TIM), you’ll get a smoother and cooler experience so you can fully immerse yourself into the game for longer. also, the Galaxy S25 Ultra’s display size is the largest of any Galaxy smartphones, measuring 6.9”. Those are just a few changes that have been made to the new Galaxy S25 Ultra. If you have any other questions for us, feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
1 year, 4 months ago
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Posted by:
Samsung
Samsung - 77 Class S84D Series 4K OLED Smart Tizen TV
This premium TV features details and contrast, expert validated colors and a slim bezel. Its design brings you a modern look, wh ile clear motion and depth enhance the picture.
The TV tilts back when in the stand. It isn't straight up and down. Is this normal?
Samsung - 85 Class QN85D Series NEO QLED 4K Mini LED Smart Tizen TV (2024)
This Samsung AI TV uses individual zones of light for impressive color and contrast for an optimized viewing experience. Clear motion is matched with synced sound, all with more picture dimensions to draw you in.
Samsung - 75 Class Q80D Series QLED 4K Smart Tizen TV (2024)
This advanced TV features super precise LEDs that elevate color and contrast. Dive even deeper into your content with dimensional scenes and seamless action.
I do not want to use any of the smart tv features or Samsung apps, I use an Apple TV 4K or Directv exclusively. Will this TV allow you to configure it to just come on to the last input when powered on? My current Samsung does, but I just want to be sure.
You can choose what your TV does when you turn it on by going to: Menu > Settings > All Settings > General & Privacy > Start Screen Option > Autorun Smart Hub
- Enabling Autorun Smart Hub automatically launches the Smart Hub when the TV is turned on. Navigate to this option to enable or disable the feature.
- If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off by pressing the Select button in the current menu.
~ Samsung Specialist
- Enabling Autorun Smart Hub automatically launches the Smart Hub when the TV is turned on. Navigate to this option to enable or disable the feature.
- If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off by pressing the Select button in the current menu.
~ Samsung Specialist
1 year, 4 months ago
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Posted by:
Samsung
Samsung - Jet 60 Pet Cordless Stick Vacuum - Rose Gold
The Samsung Jet 60 Pet Cordless Stick Vacuum features a lightweight and maneuverable design plus a removable battery for extended cleaning time up to 40 minutes. The mini motorized tool is perfect for cleaning up pet dander and allergens. Compatible with the Samsung Clean Station.
Hi I was using it this week and when its on the low setting it makes a weird noise and then turns and the motor over heats any ideas what's wrong with it?
Hi Brandon,
The vacuum plays a major role in providing convenience in every household, and there could be several reasons why it might overheat. Let's get the information you need to ensure your vacuum is in top condition.
The link below will help identify the reason why the Jet Stick might overheat, how to address it, and how to set up a service call if necessary.
Samsung Jet Stick stops during cleaning:
https://www.samsung.com/us/support/troubleshooting/TSG01204485/
Should you need more assistance with the vacuum, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148379561) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
The vacuum plays a major role in providing convenience in every household, and there could be several reasons why it might overheat. Let's get the information you need to ensure your vacuum is in top condition.
The link below will help identify the reason why the Jet Stick might overheat, how to address it, and how to set up a service call if necessary.
Samsung Jet Stick stops during cleaning:
https://www.samsung.com/us/support/troubleshooting/TSG01204485/
Should you need more assistance with the vacuum, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148379561) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
1 year, 4 months ago
by
Posted by:
Samsung
From multiple casserole dishes to two full racks of cookies, this combination microwave and wall oven easily accommodates the busy home kitchens.
What are the rough opening measurements for this oven?
Hi JosephOven,
The product and cabinet dimensions are located on pages 5-6 (Preparation) of the installation manual, which you can check from the link below.
Installation manual:
https://downloadcenter.samsung.com/content/EM/202004/20200401105114227/Install_NQ5300R_NQ70R5511DG_AA_DG68-01149A-04_EN-MES-CFR.pdf
Have a great day,
-Ernest-
The product and cabinet dimensions are located on pages 5-6 (Preparation) of the installation manual, which you can check from the link below.
Installation manual:
https://downloadcenter.samsung.com/content/EM/202004/20200401105114227/Install_NQ5300R_NQ70R5511DG_AA_DG68-01149A-04_EN-MES-CFR.pdf
Have a great day,
-Ernest-
1 year, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy S25 Ultra Kindsuit Case - Black
Walk confidently with the look you want and the protection you need. Give your Galaxy S25 Ultra a premium look with the all around protection of your Galaxy S25 Ultra Kindsuit Case.
Does this case offer magsafe?
Salutations Crimsonsage, thanks for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra Kindsuit Case. No, the advertised Galaxy S25 Ultra Kindsuit Case does not contain magnets. Feel free to contact Support if you have any other questions for us. Thank you for being a dedicated Samsung customer. - Debra
1 year, 4 months ago
by
Posted by:
Samsung
A mundane chore like washing dishes is easier and more effective with a washing system that has dual wash arms and a spray jet that blasts water at high pressure, covering all angles to clean even the dirtiest dishes. To achieve improved drying performance the AutoRelease Door automatically opens at the end of the cycle to circulate air and dry dishes faster.
Is there any way to get the door of this unit to stay flat when opened? When I pull out the empty tray to load dishes it just slides back into the dishwasher because the door is sitting with too much of an angle.
Hi Lucy,
We understand how important it is for you to have clean dishes at home. Let's gather the necessary information to ensure your dishwasher delivers the best results after each cycle.
The links below will help ensure you're optimizing the dishwasher's loading space and that it is leveled properly. Please follow the instructions, watch the full video, and select the scenario that fits your situation.
How to load your dishwasher properly:
https://www.samsung.com/us/support/answer/ANS00062443/
Level your Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00080768/
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148379378) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
We understand how important it is for you to have clean dishes at home. Let's gather the necessary information to ensure your dishwasher delivers the best results after each cycle.
The links below will help ensure you're optimizing the dishwasher's loading space and that it is leveled properly. Please follow the instructions, watch the full video, and select the scenario that fits your situation.
How to load your dishwasher properly:
https://www.samsung.com/us/support/answer/ANS00062443/
Level your Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00080768/
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148379378) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
1 year, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S9 Ultra, Tab S9+, Tab S9 S Pen - Black
Get ready to unleash your inner artist with the S Pen for Galaxy Tab S9, Tab S9+ and Tab S9 Ultra. Experience the thrill of a pen-on-paper feel with near-zero latency and great precision. Sketch out your next masterpiece. Write a note by hand and automatically convert it to text. With S Pen, nothing comes between you and your creativity.
Will this pen work on my Samsung PC?
Hello there Whit, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy Tab S9 Ultra, Tab S9+, Tab S9 S Pen. Yes, the advertised S Pen is compatible with the Galaxy Book. Feel free to check out, "Learn about the different Samsung S Pens" if you would like to learn more about S Pen compatibility. Let us know if you have additional questions for us by reaching out to Support. Thank you for being a steadfast Samsung customer. - Debra
1 year, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A9+ 11" 64GB - Wi-Fi - Silver
Meet your go to device for on-the-go family fun Galaxy Tab A9+. A bright, engaging 11" screen is perfect for every family member to do what they love. Whether they~re enjoying a show, unwinding with a game, or catching up on schoolwork or day to day tasks, an upgraded chipset makes every experience feel smooth and easy. You can even open multiple apps at the same time and get all your everyday tasks done quickly. Use it for hours without worrying about power and keep everything you love together with plenty of storage space. Plus, the preloaded Samsung Kids app provides a safe digital environment for your little ones to happily learn and play. Give your family a great all in one Tab that perfectly meets all their everyday needs without taking a bite out of your wallet Galaxy Tab A9+.
Does it come already with WiFi ? Is it safe for kids ?
Hey there Xaro, thank you for finding the free time out of your busy day to Samsung Galaxy Tab A9+. Yes, the advertised Galaxy Tab A9+ does indeed offer Wi-Fi (802.11 a/b/g/n/ac 2.4G+5GHz, VHT80) and parental control settings can be enabled to ensure that children do not have access to services or content not approved by the parent. If you have any other questions for us, feel free to contact Support. Thanks for being a valued Samsung customer. - Debra
1 year, 4 months ago
by
Posted by:
Samsung