Samsung
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- Answer Count70960
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- First AnswerApril 24, 2013
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Samsung - Galaxy Book4 15.6" FHD Laptop - Intel Core 7- 16GB Memory - 512GB SSD - Silver
Get a little more out of your everyday with Galaxy Book4. This laptop delivers on all the top features you need with the premium design you want. The gorgeous display, ample processing power and seamless connectivity with your other Galaxy devices make your next laptop choice a no brainer. Powered by the latest Intel Core processor and a long lasting battery, this laptop allows you to stay on top of your inbox, listen to your favorite music and check in on what your friends are up to on social media. Need more storage? You~re in luck! You can expand your storage up to 2TB with a microSD card, so this laptop will support your needs no matter what you decide to take on next. Enjoy browsing the web or streaming video on the gorgeous full HD display that will be sure to spark screen envy wherever you go. And you~ll see every detail of that new movie you~ve been looking forward to on the large 15.6" screen. Plus, you can easily sync with your other Galaxy devices to create a seamlessly connected and aesthetically pleasing premium Galaxy ecosystem. Power and premium design to elevate your world that~s Galaxy Book4.
Does this laptop come in S MODE? I have read that is very problematic and not easy to remove.
Samsung - Extreme Sports Watch Band for Galaxy Watch6, Galaxy Watch6 Classic S/M - Graphite
Experience ultimate comfort with the Extreme Sport Band for Galaxy Watch6. With air holes designed for extra ventilation, it ensures a secure and comfortable fit no matter how intense your workout gets.
Does it fit watch 5 pro?
Hey Stephen. It's great to hear from you. Our watch bands are interchangeable, but it's essential to ensure you have the correct width for your specific watch. The right width guarantees a proper fit and enhances the overall look of your timepiece. A guide is available to help you determine the appropriate band width for your watch, ensuring a seamless and stylish accessory choice. Be sure to check out our "How to change the band on your Samsung smart watch" page for additional information. If you have any other questions, please be sure to let us know at Support. -Kelvin
1 year, 5 months ago
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Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Yellow
Meet their go to device for on the go kid friendly fun Galaxy Tab A9 Kids Edition. A bright, engaging 11" screen is perfect for kids to do what they love. Whether they~re enjoying a show or catching up on schoolwork, an upgraded chipset makes every experience feel smooth and easy. They can use it for hours without worrying about power and keep everything they love together with plenty of storage space. The included puffy cover, colorful Crayo -Pens and stickers ensure protection, fun and creativity. Plus, the preloaded Samsung Kids app provides a safe digital environment for your little ones to happily learn and play. Give your kids a great all in one Tab that perfectly meets all their everyday needs without taking a bite out of your wallet. Galaxy Tab A9 Kids Edition.
Can you download regular apps like Disney+,kids YouTube ect..
Thank you for reaching out to us, Shay. We are pleased to assist you! The tablet comes preloaded with a variety of Samsung Kids apps designed to provide a safe and engaging environment for children. Key features include "My Phone," which allows kids to call pre-approved contacts, ensuring parental control over communication. "My Camera" offers a secure way for children to take photos and add fun stickers, while "My Gallery" serves as a storage space for their creations, all monitored by parents. For internet use, "My Browser" enables safe browsing, allowing parents to easily oversee online activities. The app "Crocro's Friends Village" offers mini games featuring adorable characters, promoting interactive play. "Lisa’s Music Band" introduces children to various musical instruments, fostering creativity in music. Additionally, "My Magic Voice" lets kids modify their voices while engaging with Samsung Kids characters, adding an element of fun. Lastly, "Crocro's Adventure" is a block coding game that encourages creative and logical thinking, making learning enjoyable. Overall, these apps aim to provide a balanced mix of entertainment and education in a secure setting. There are some additional kid friendly apps that you will be able to download. If you require any further assistance, please be sure to reach out to us at Support. -Kelvin
1 year, 5 months ago
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Samsung
Samsung - Galaxy Z Fold6 256GB (Unlocked) - Navy
Do more than ever before with the game changing power of Galaxy AI on the expansive screen of Galaxy Z Fold6. Use Circle to Search with Google to find things fast now optimized for the oversized display so you can keep multiple windows open while you search. Get easy translations for face to face conversations using Interpreter with Galaxy AI in FlexMode, where you can see your language on one side of the screen and they can see theirs on the other. Plus, the large canvas is perfect for viewing in depth health tracking and insights from a paired Galaxy Watch or Galaxy Ring. Experience the extraordinary with Galaxy Z Fold6 the tablet like phone that lets you open up new possibilities with Galaxy AI .
what are the dimensions when folded?
Hey! It's great to hear from you. We see that you reached out to ask about the Galaxy Z Fold6. The Z Fold6 when folded is 153.5mm x 68.1mm x 12.1mm. When unfolded the phone is 153.5mm x 132.6mm x 5.6mm. If you have any further questions, reach out to us at Support and we'll be more than happy to further assist you. -Kelvin
1 year, 5 months ago
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Samsung - Galaxy Tab S9 FE+ - 12.4" 256GB - Wi-Fi - with S-Pen - Lavender
Meet Galaxy Tab S9 FE+, the powerful tablet that~s made just for you. A universe of possibilities awaits with Tab S9 FE+. This versatile and durable device is built to stand the test of time and meet the evolving needs of your day. Conquer every task, from your passion project to your to-do list, with a powerful processor that delivers a reliably smooth experience. And when work~s done, kick back with hours of uninterrupted entertainment ~the expansive 12.4" screen gives you more than enough room to keep up with your hobbies, unwind with your favorite games or catch up on the latest shows. Let your imagination run loose with the included S Pen that allows you to draw and write by hand with that pen-on-paper feeling. Plus, the powerful battery charges fast and keeps you going. Discover the power to inspire with Galaxy Tab S9 FE+.
Can I use Adobe Illustrator, Adobe photoshop,... On this device?
Thanks for reaching out with your question, Hasti. Yes, you can use Adobe applications on a Samsung tablet, including Adobe Reader, Adobe Acrobat, and Adobe Creative Cloud. Be sure to check out our "Adobe Creative Cloud apps for Samsung" page for additional information. Regarding the other application you mentioned, you would have to reach out to the application developer for additional information. If you have any further questions or concerns, do not hesitate to reach out to us at Support. -Kelvin
1 year, 5 months ago
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Transform all you do and how you do it with Galaxy Book4 Edge, the first Galaxy PC built for AI, now with Copilot+ PC. With an innovative Snapdragon X Elite processor powering industry leading intelligence, it~s designed to help you unlock higher levels of productivity, communication, creativity and more. Galaxy Book4 Edge revolutionizes your PC experience with intuitive AI-powered features right at your fingertips. Searching for a document, email, or web page on your PC? Now you can just describe how you remember something, and Recall* will find it, instantly. Just provide a short description of what you remember and let your PC do the rest. Controlling your Galaxy AI phone is now easier too ~ call, text, set reminders and more from the convenience of your PC.~ From international webinars to chatting with others overseas, get accurate subtitles in real time with automatic Live Captions~ that translate 44 languages into English. And when you~re feeling creative, light your spark with Cocreator~ and amplify your artwork on the stunning 3K AMOLED touchscreen display. Embrace the power and unlimited possibilities of AI with Galaxy Book4 Edge.
The battery life is terrible. Right out of the box and with no apps/programs open, it gives 6h and 20mins at 99%. I tried to remove unnecessary apps from start up but it did not help much. By now it reads 7h 12mins at 93%. Any ideas/suggestions?
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Thanks for reaching out to us regarding the Galaxy Book4 Edge, Alex. Improving the battery life on your Samsung PC can be achieved through a feature called Smart Battery Calibration, which helps reset the battery's performance and recalibrate its minimum and maximum charge levels. If you feel like your battery isn't lasting as long as it used to, don't worry! First, save any work and close all running applications. Next, make sure to unplug the AC adapter, as Smart Battery Calibration won't work while it is connected. After that, restart your PC and press F2 when the SAMSUNG logo appears to access the BIOS configuration. In the BIOS menu, click on "Advanced" and then double-click on "Smart Battery Calibration." The system will begin to discharge the battery, which may take up to 5 hours, depending on its capacity and remaining life. If you need to cancel the operation, simply press the ESC key. Once the battery is fully discharged, reconnect the AC adapter to charge it. You can either use your PC while it charges or leave it turned off until it reaches a full charge. By following these steps, you should be able to improve your battery life and restore its performance. If this continues to be your experience, please be sure to reach out to us at Support. -Kelvin
1 year, 5 months ago
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This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
Does the usb outlet on the tv put out enough power to run a roku unit( my old 2016 samsung does not I have tried it)
Fuel your creativity with a device that~s powerfully fast and powerfully smart. Built for modern makers, Galaxy Book5 Pro 360 is more than just a laptop. It~s a 2-in-1 powerhouse designed to accelerate your workflow ~ whether you~re jumping between editing platforms, searching online for inspiration or sketching concepts with the included S Pen. Book5 Pro 360 is built with the latest AI-powered Intel Core Ultra 7 - Series 2 chipset, which intelligently powers through every task so you can maintain focus. Stay in your flow with AI Select*, which helps you quickly find answers with a simple click, circle or highlight on your touchscreen. Book5 Pro 360 doesn~t just improve your efficiency; it also helps you work comfortably. Create on the vivid 16" AMOLED display, featuring 3K resolution and an antireflective coating that helps give you the clarity to see and refine every detail with ease. From editing new reels to designing creative assets and everything in between, Galaxy Book5 Pro 360 clears the way for you to effortlessly turn big ideas into executions with huge impact.
Does it have a built in webcam?
Salutations, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Book5 Pro 360. Yes, the Galaxy Book5 Pro 360 does indeed have a camera available. If you have any other questions for us or if you would any further assistance, please feel free to contact Samsung Support. Thank you for being a dedicated Samsung customer. - Debra
1 year, 5 months ago
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Samsung - Galaxy Tab S6 Lite (2022) 10.4" 64GB - Wi-Fi - Oxford Gray
With the Samsung Galaxy Tab S6 Lite, you can leave your mark on whatever comes your way. The included S Pen lets you effortlessly create, edit, and navigate through your work. And its expansive display and sleek, lightweight build makes it perfect for entertainment on-the-go. Plus, up to 12 hours of battery life ensures you keep chasing inspiration day or night.
Why does my tablet freeze several times an hour? I clear pages, clear history, delete apps. It makes me crazy.
Thanks for reaching out to inquire about the Galaxy Tab S6 Lite. We hate to see that you've experienced freezing on your device. When a Galaxy phone or tablet freezes or crashes, you can often fix the situation without needing professional help. Simple actions, such as rebooting the device and updating the software, can greatly reduce the chances of future difficulties. To manually download updates, open the Settings menu, navigate to Software update or System updates, and select the option to download and install updates. Before starting the update, it's important to ensure that the device is connected to the internet and has at least 50% battery life. Some carriers may require a Wi-Fi connection for updates and do not allow the use of mobile data. If storage space is insufficient, you can use Device Care to free up space or back up files using Smart Switch or their Samsung or Google accounts. After completing a software update, it's advisable to test the device to confirm that any previous concerns have been resolved. If difficulties persist, you may need to troubleshoot boot loop errors or seek further assistance. If this continues to be your experience, please be sure to reach out to us at Support. -Kelvin
1 year, 5 months ago
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Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Keep up with life with a phone that gets you. Find everything you need online with 5G connectivity, and see your favorite games and apps up close with a 6.6" screen. Stay ready for all life~s moments with a long lasting battery, and snap stunning selfies with an awesome front camera. Built with all the essentials to stay connected, Galaxy A14 5G is the perfect match for those wanting to upgrade their phone at an amazing value.
Is this phone compatible with Assurance Wireless SIM card? Is it brand new? What does Open Box mean?
Howdy Elleln, thanks for taking the time out of your hectic day to ask us your questions about the Samsung Galaxy A14. The advertised unlocked Galaxy A14 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Sprint, T-Mobile, Total by Verizon, US Cellular, and Verizon. This device is being sold as new. If you have any other questions for us, feel free to contact Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra
1 year, 5 months ago
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Samsung