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April 24, 2013
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Samsung - 75 Class DU8000 Series Crystal UHD Smart Tizen TV (2024)

This essential TV features a thin design that practically blends into your wall with thousands of on demand shows and movies for free. All that extra content comes in crisp 4K and prismatic color AirSlim.

what are the apps available on the Samsung app store

Hi jbenj,

The built-in app store has hundreds of apps to choose from. For more information and app availability: https://www.samsung.com/us/tvs/smart-tv/samsung-tv-plus-and-smart-hub/

~Samsung Advisor

1 year, 7 months ago

Posted by:

Samsung

Samsung - Galaxy S23 FE 128GB (Unlocked) - Mint

Galaxy AI is here. Search like never before,~ get real-time interpretation on a call,~ format your notes into a clear summary,~ and effortlessly edit your photos~ - all from your smartphone, all with AI. Get more out of your passions with the phone that~s designed to elevate your everyday. Whether you~re binge-watching shows or capturing shots for social, Galaxy S23 FE is jam-packed with features that help you get more out of whatever you~re into including a long-lasting battery, a premium processor, a smooth and strong display, a triple-lens camera and more.

Is this compatible with Spectrum Mobile?

Howdy, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy S23 FE. The advertised unlocked Galaxy S23 FE is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. If you have additional questions for us, feel free to reach out to Samsung Support. Thank you for being a devoted Samsung customer. - Debra

1 year, 7 months ago

Posted by:

Samsung

Samsung - 27 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Dual Auto Ice Maker - Stainless Steel

Samsung Mega Capacity 3-Door French Door Counter Depth refrigerator features 27 cu. ft. capacity, Dual Auto Ice Maker and a modern design with a Stainless look finish.

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how do you remove bottom shelf of the refrigerator to be able to clean it?

Hi there,

You can remove the bottom shelf by following the instructions from the link below. Please select the topic that best fits your situation and learn more by checking the hyperlinks and watching the embedded video.

Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/

Have a great day,

-Ernest-

1 year, 7 months ago

Posted by:

Samsung

Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel

Samsung's Family Hub side-by-side large capacity refrigerator is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.

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Hi, the water dispenser seems to be very slow, it takes a while to fill a glass. Is that a defect on my fridge particularly? How fast is it supposed to flow? I would assume a little faster than low stream. Please advice

Under normal conditions, the water dispenser can fill a 5 3/4 oz. (170 cc) cup in about 10 seconds, Mariannaelias. Please check the link below to ensure your water dispenser is performing well, and select the scenario that best fits your situation. You can also learn more by checking the hyperlinks and watching the embedded videos.

Samsung refrigerator water dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/

Please feel free to get back to us via the following options should you need further assistance with the refrigerator:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number (1147538029) to help our team pull up your information when you message us.

Have a great day,

-Ernest-

1 year, 7 months ago

Posted by:

Samsung

Water Filter for Select Samsung Refrigerators - White

Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.

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Will this work with refrigerator RF32CG5300SR? I cannot find anything on the Samsung website.

Yes, TracyP, this water filter model (HAF-QIN) will work with the refrigerator model RF32CG5300SR.

Have a great day,

-Ernest-

1 year, 7 months ago

Posted by:

Samsung

Samsung - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black

Experience our greatest of all time-level audio synchronized with your TV~s speakers* and customized to your living space. With intelligently tuned, 11.1.4 Ch. True Dolby Atmos Sound, the Q990D stands above the rest.

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What's the best way to attach 3 tvs in a media room to the Q990D and run the sound thru the system? Does the remote switch the sound from one tv to another?

Hi martyksu. The HW-Q990D features four ways to connect to an external device: Wi-Fi, HDMI (eARC), HDMI, digital optical audio, and Bluetooth wireless audio technology. If your TV's is compatible with one of these four audio connections, you should have no issue connecting the soundbar to your TV. You must use the soundbar's remote to switch the source so the audio comes from the desired TV. Please know you can only get Dolby Atmos via HDMI (eArc) or if you have a 2022 Samsung TV with Wireless Dolby Atmos when connected to it via Wi-Fi. ~Samsung Solutions

1 year, 7 months ago

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Samsung

Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Matte Black Steel

This Samsung Over-the-Range Microwave conveniently syncs with your Samsung range or cooktop so that ventilation and lighting will turn on automatically when you turn on the burners. Through the SmartThings app, you can remotely adjust ventilation speed and cooking time right from your smartphone and receive alerts when heating or cooking is finished. It also has an extra-large 2.1 cu. ft. capacity that will accommodate even your largest dishes, and glass touch controls illuminate with a simple touch and dim when not in use for a clean, seamless look.

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Does this microwave have express cooking buttons and a 30 second button? Does it have a pause button?

Hello Carol,

Yes, this microwave model offers a feature called "Auto Cook," which allows you to cook at a pre-set time. For details, please refer to pages 23-28 of the manual link below. For steps to pause during cooking time, please check page 15 under "Stop Button"

User manual
https://downloadcenter.samsung.com/content/UM/202402/20240227133717890/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

Please provide us with this reference number (1147536481) to help our team pull up your information when you message us.

Thank you.

-Kimberly

1 year, 7 months ago

Posted by:

Samsung

Samsung - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - White

Samsung's 5.5 cu. ft. Extra-Large Capacity Top Load Washing Machine is equipped with Super Speed Wash, which powerfully cleans a full load of laundry in just 28 minutes without sacrificing cleaning performance. With Wi-Fi connectivity, you can remotely start, stop, or delay your smart washer from our simple-to use SmartThings App. Active Waterjet, a built-in water faucet, lets you easily pretreat heavily soiled and stained clothes.

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My washer is new, but it's not getting my whites white....what can I do?

Hello Dixie,

We recognize your feelings regarding your new washer. We would love to extend our help with your experience.

Below is a website to help you with unclean clothes after washing them. Please check the embedded words.

Clothes are not clean after washing in the Samsung washing machine
https://www.samsung.com/us/support/troubleshooting/TSG01108627/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

Please provide us with this reference number (1147536478) to help our team pull up your information when you message us.

Thank you.

-Kimberly

1 year, 7 months ago

Posted by:

Samsung

Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with AI Home Display - Stainless Steel

Samsung's AI induction range features a 7" AI Home LCD Display that provides personalized recipe recommendations, allows you to search for and follow video recipes, and gives you access to your favorite apps so you can see who's at your door through your video doorbell and more. You can monitor your food closely with an integrated Smart Oven Camera and set the tone of your kitchen with built-in Ambient Edge Lighting.

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I ordered this stove , waiting for delivery. I am excited about using it, but have one concern. No knobs, which is ok. Only, will the electronic features for working on/off features, plus temperature etc, be easy to use?

Hi Tess,

We are glad to hear you are looking forward to your range purchase. We would love to guide you on how to use the product.

For safety guidelines and instructions on operating the cooktop and oven, please refer to pages 23-48 of the manual link below.

User manual
https://downloadcenter.samsung.com/content/UM/202408/20240802134350849/O_IB_FULL_NE9100D_NSI6DG9900SRAA_NSI6DG9900SRAC_EN.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

Please provide us with this reference number (1147535568) to help our team pull up your information when you message us.

Thank you.

-Kimberly

1 year, 7 months ago

Posted by:

Samsung

Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Dark Steel

The Samsung Bespoke AI Laundry Ventless Combo machine is the industry~s fastest and largest All-in-One Combo washer & dryer.Forget waiting at home to switch clothes to the dryer, this All in One washes and dries in one machine leaving your clothes clean and dry in 98 minutes with the Super Speed cycle Designed to save space and time, it's fast drying performance combined with an intelligent wash system makes laundry day less of a chore. Plug this ventless combo in any standard 120v outlet for easy installation anywhere in your home.

See all Q&A for this product

This machine comes with AI technology. I would assume that all settings can also be manually accessed from the front of the machine and not JUST through a phone app? Need to confirm.

Greetings,

Yes, you may manually control our AI laundry combo using the LCD panel.

For more details about the cycles and how to operate the panel, please refer to pages 43-46 of the manual link below.

User manual
https://downloadcenter.samsung.com/content/UM/202407/20240715104812449/OID74251_IB_T-PJT_WD8000D_7LCD_EN_CFR_MES_240712.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

Please provide us with this reference number (1147534950) to help our team pull up your information when you message us.

Thank you.

-Kimberly

1 year, 7 months ago

Posted by:

Samsung