Samsung
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- Answer Count72759
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- First AnswerApril 24, 2013
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Samsung's Bespoke 4-Door Flex 29 cu. ft. Refrigerator features Beverage Center that gives you an option to choose from an internal dispenser or a built-in AutoFill Water Pitcher, plus a Dual Ice Maker with Cubed ice and Ice Bites. FlexZone lets you convert from fridge to freezer with five adjustable settings.
Why is the ice maker always freezing and not making ice. Service did all the updates and replaced. Fan motors failed twice . Coming out again this time refrigerator. 6 years old Service and repairs almost equal to the cost of the unit.
Hello there,
We understand your frustrations regarding your refrigerator. To help you is all we wanted.
We recommend checking the link below under "Ice maker is not making any ice" and "Ice bucket is stuck or has a block of ice" for steps to help with your concern. Please check the embedded words for more details.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice
We'd be delighted to speak with you directly to provide assistance and discuss our options. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1147641125) to help our team pull up your information when you message us.
Thank you.
-Kimberly
We understand your frustrations regarding your refrigerator. To help you is all we wanted.
We recommend checking the link below under "Ice maker is not making any ice" and "Ice bucket is stuck or has a block of ice" for steps to help with your concern. Please check the embedded words for more details.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice
We'd be delighted to speak with you directly to provide assistance and discuss our options. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1147641125) to help our team pull up your information when you message us.
Thank you.
-Kimberly
1 year, 8 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S9 Ultra - 14.6" 256GB - Wi-Fi - with S-Pen - Graphite
Galaxy AI is here. Search like never before~, let transcript assist~ take the notes for you, format your notes into a clear summary,~ and effortlessly edit your photos~ -all from your tablet, all with AI. With great power comes great productivity. Backed by our mighty Snapdragon 8 Gen 2 processor and a long-lasting battery that can keep up with your dynamic lifestyle, Galaxy Tab S9 Ultra, now with Galaxy AI, redefines how you conquer your to-do list. With the ultra-large 14.6" screen, you can work like a boss. There~s enough space to open and toggle between multiple windows and collaborate with teammates over video chat. You can also pair Tab S9 Ultra with the rest of your Galaxy to reach even greater heights ~quickly share files from your phone to your tablet or use it as a second screen with your PC.
which version of wifi does this tablet have??
Samsung - Galaxy Tab S8 Ultra - 14.6" 128GB - Wi-Fi - with S-Pen - Graphite
Live that ultra lifestyle on the ultimate tablet, featuring our largest screen to help you do more.
Can this tablet sync with Microsoft 365? I want to be able to upload my notes in Sharepoint
We appreciate you coming to us with your question, John. We welcome the opportunity to help our customers. Using Microsoft apps on Galaxy devices enhances productivity and convenience. Users can efficiently manage emails, create documents, and share photos. Key functionalities include the ability to create spreadsheets through Microsoft Office, store documents using OneDrive, and seamlessly transfer content between Galaxy devices and PCs via Link to Windows. This integration streamlines workflows and improves user experience across platforms. If the application isn’t on your device, you can download it from the Galaxy Store or the Google Play Store. For any further questions, please be sure to reach out to us at Support. -Kelvin
1 year, 8 months ago
by
Posted by:
Samsung
Samsung - Galaxy Book4 15.6" FHD Laptop - Intel Core 7- 16GB Memory - 512GB SSD - Silver
Get a little more out of your everyday with Galaxy Book4. This laptop delivers on all the top features you need with the premium design you want. The gorgeous display, ample processing power and seamless connectivity with your other Galaxy devices make your next laptop choice a no brainer. Powered by the latest Intel Core processor and a long lasting battery, this laptop allows you to stay on top of your inbox, listen to your favorite music and check in on what your friends are up to on social media. Need more storage? You~re in luck! You can expand your storage up to 2TB with a microSD card, so this laptop will support your needs no matter what you decide to take on next. Enjoy browsing the web or streaming video on the gorgeous full HD display that will be sure to spark screen envy wherever you go. And you~ll see every detail of that new movie you~ve been looking forward to on the large 15.6" screen. Plus, you can easily sync with your other Galaxy devices to create a seamlessly connected and aesthetically pleasing premium Galaxy ecosystem. Power and premium design to elevate your world that~s Galaxy Book4.
Does this laptop come in S MODE? I have read that is very problematic and not easy to remove.
Samsung - Extreme Sports Watch Band for Galaxy Watch6, Galaxy Watch6 Classic S/M - Graphite
Experience ultimate comfort with the Extreme Sport Band for Galaxy Watch6. With air holes designed for extra ventilation, it ensures a secure and comfortable fit no matter how intense your workout gets.
Does it fit watch 5 pro?
Hey Stephen. It's great to hear from you. Our watch bands are interchangeable, but it's essential to ensure you have the correct width for your specific watch. The right width guarantees a proper fit and enhances the overall look of your timepiece. A guide is available to help you determine the appropriate band width for your watch, ensuring a seamless and stylish accessory choice. Be sure to check out our "How to change the band on your Samsung smart watch" page for additional information. If you have any other questions, please be sure to let us know at Support. -Kelvin
1 year, 8 months ago
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Samsung
Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Yellow
Meet their go to device for on the go kid friendly fun Galaxy Tab A9 Kids Edition. A bright, engaging 11" screen is perfect for kids to do what they love. Whether they~re enjoying a show or catching up on schoolwork, an upgraded chipset makes every experience feel smooth and easy. They can use it for hours without worrying about power and keep everything they love together with plenty of storage space. The included puffy cover, colorful Crayo -Pens and stickers ensure protection, fun and creativity. Plus, the preloaded Samsung Kids app provides a safe digital environment for your little ones to happily learn and play. Give your kids a great all in one Tab that perfectly meets all their everyday needs without taking a bite out of your wallet. Galaxy Tab A9 Kids Edition.
Can you download regular apps like Disney+,kids YouTube ect..
Thank you for reaching out to us, Shay. We are pleased to assist you! The tablet comes preloaded with a variety of Samsung Kids apps designed to provide a safe and engaging environment for children. Key features include "My Phone," which allows kids to call pre-approved contacts, ensuring parental control over communication. "My Camera" offers a secure way for children to take photos and add fun stickers, while "My Gallery" serves as a storage space for their creations, all monitored by parents. For internet use, "My Browser" enables safe browsing, allowing parents to easily oversee online activities. The app "Crocro's Friends Village" offers mini games featuring adorable characters, promoting interactive play. "Lisa’s Music Band" introduces children to various musical instruments, fostering creativity in music. Additionally, "My Magic Voice" lets kids modify their voices while engaging with Samsung Kids characters, adding an element of fun. Lastly, "Crocro's Adventure" is a block coding game that encourages creative and logical thinking, making learning enjoyable. Overall, these apps aim to provide a balanced mix of entertainment and education in a secure setting. There are some additional kid friendly apps that you will be able to download. If you require any further assistance, please be sure to reach out to us at Support. -Kelvin
1 year, 8 months ago
by
Posted by:
Samsung
Samsung - Galaxy Z Fold6 256GB (Unlocked) - Navy
Do more than ever before with the game changing power of Galaxy AI on the expansive screen of Galaxy Z Fold6. Use Circle to Search with Google to find things fast now optimized for the oversized display so you can keep multiple windows open while you search. Get easy translations for face to face conversations using Interpreter with Galaxy AI in FlexMode, where you can see your language on one side of the screen and they can see theirs on the other. Plus, the large canvas is perfect for viewing in depth health tracking and insights from a paired Galaxy Watch or Galaxy Ring. Experience the extraordinary with Galaxy Z Fold6 the tablet like phone that lets you open up new possibilities with Galaxy AI .
what are the dimensions when folded?
Hey! It's great to hear from you. We see that you reached out to ask about the Galaxy Z Fold6. The Z Fold6 when folded is 153.5mm x 68.1mm x 12.1mm. When unfolded the phone is 153.5mm x 132.6mm x 5.6mm. If you have any further questions, reach out to us at Support and we'll be more than happy to further assist you. -Kelvin
1 year, 8 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S9 FE+ - 12.4" 256GB - Wi-Fi - with S-Pen - Lavender
Meet Galaxy Tab S9 FE+, the powerful tablet that~s made just for you. A universe of possibilities awaits with Tab S9 FE+. This versatile and durable device is built to stand the test of time and meet the evolving needs of your day. Conquer every task, from your passion project to your to-do list, with a powerful processor that delivers a reliably smooth experience. And when work~s done, kick back with hours of uninterrupted entertainment ~the expansive 12.4" screen gives you more than enough room to keep up with your hobbies, unwind with your favorite games or catch up on the latest shows. Let your imagination run loose with the included S Pen that allows you to draw and write by hand with that pen-on-paper feeling. Plus, the powerful battery charges fast and keeps you going. Discover the power to inspire with Galaxy Tab S9 FE+.
Can I use Adobe Illustrator, Adobe photoshop,... On this device?
Thanks for reaching out with your question, Hasti. Yes, you can use Adobe applications on a Samsung tablet, including Adobe Reader, Adobe Acrobat, and Adobe Creative Cloud. Be sure to check out our "Adobe Creative Cloud apps for Samsung" page for additional information. Regarding the other application you mentioned, you would have to reach out to the application developer for additional information. If you have any further questions or concerns, do not hesitate to reach out to us at Support. -Kelvin
1 year, 8 months ago
by
Posted by:
Samsung
Transform all you do and how you do it with Galaxy Book4 Edge, the first Galaxy PC built for AI, now with Copilot+ PC. With an innovative Snapdragon X Elite processor powering industry leading intelligence, it~s designed to help you unlock higher levels of productivity, communication, creativity and more. Galaxy Book4 Edge revolutionizes your PC experience with intuitive AI-powered features right at your fingertips. Searching for a document, email, or web page on your PC? Now you can just describe how you remember something, and Recall* will find it, instantly. Just provide a short description of what you remember and let your PC do the rest. Controlling your Galaxy AI phone is now easier too ~ call, text, set reminders and more from the convenience of your PC.~ From international webinars to chatting with others overseas, get accurate subtitles in real time with automatic Live Captions~ that translate 44 languages into English. And when you~re feeling creative, light your spark with Cocreator~ and amplify your artwork on the stunning 3K AMOLED touchscreen display. Embrace the power and unlimited possibilities of AI with Galaxy Book4 Edge.
The battery life is terrible. Right out of the box and with no apps/programs open, it gives 6h and 20mins at 99%. I tried to remove unnecessary apps from start up but it did not help much. By now it reads 7h 12mins at 93%. Any ideas/suggestions?
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Thanks for reaching out to us regarding the Galaxy Book4 Edge, Alex. Improving the battery life on your Samsung PC can be achieved through a feature called Smart Battery Calibration, which helps reset the battery's performance and recalibrate its minimum and maximum charge levels. If you feel like your battery isn't lasting as long as it used to, don't worry! First, save any work and close all running applications. Next, make sure to unplug the AC adapter, as Smart Battery Calibration won't work while it is connected. After that, restart your PC and press F2 when the SAMSUNG logo appears to access the BIOS configuration. In the BIOS menu, click on "Advanced" and then double-click on "Smart Battery Calibration." The system will begin to discharge the battery, which may take up to 5 hours, depending on its capacity and remaining life. If you need to cancel the operation, simply press the ESC key. Once the battery is fully discharged, reconnect the AC adapter to charge it. You can either use your PC while it charges or leave it turned off until it reaches a full charge. By following these steps, you should be able to improve your battery life and restore its performance. If this continues to be your experience, please be sure to reach out to us at Support. -Kelvin
1 year, 8 months ago
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Posted by:
Samsung
Samsung - 65 Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.