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April 24, 2013
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Samsung - 50 Class DU8000 Series Crystal UHD Smart Tizen TV (2024)

This essential TV features a thin design that practically blends into your wall with thousands of on demand shows and movies for free. All that extra content comes in crisp 4K and prismatic color AirSlim.

2 QUESTIONS: WHAT IS THE YEAR MODEL? CAN ALEXA BE TURNED OFF?

Hi Chuck,

The DU8000 was released in 2024. Yes, Alexa can be turned off.

~Samsung Advisor

1 year, 9 months ago

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Samsung

Samsung - BESPOKE Side-by-Side Counter Depth Smart Refrigerator with Beverage Center - White Glass

A Bespoke Counter Depth Side-by-Side refrigerator lets you create a stylish kitchen with your choice of color and finish: White Glass or Fingerprint Resistant Stainless Steel. The Beverage Center provides quick and easy access to refreshing cold and filtered water. Dual Auto Ice Maker makes two types of ices - cubed or Ice Bites. Plus, Power Touch Sensor lets you open doors effortlessly with a light touch.

Hi! Do you need a water line for the ice/water?

Hi Jazzy,

Yes, you need to connect the fridge to a water supply line.

^Rodel

1 year, 9 months ago

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Samsung

Samsung - HW-S60D 5.0 Channel S-Series All-in-one Soundbar, Dolby Atmos and Q-Symphony - Black

Enjoy Dolby Atmos sound from above and around without requiring HDMI cables. Perfectly synchronized TV and soundbar audio~ bring s a new level of immersion. This all in one soundbar delivers sharp and rich audio with a compact design. ~ Q Symphony requires a compatible 2020 2024 Samsung TV. Please refer to samsung.com for more information.

See all Q&A for this product

If you don't have a Samsung TV, can this still be connected via wifi?

Hello Lulas. The HW-S60D Soundbar can be connected via wi-fi and you can cast your audio to it. However, if your TV is not compatible you will still have the ability to connect to your TV via Bluetooth, optical, or HDMI. ~ Samsung Solutions

1 year, 9 months ago

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Samsung

Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel

Extra-large capacity 4-Door French Door Refrigerator will reinvent water and ice the way you want it with Samsung~s AutoFill Water Pitcher and Dual Ice Maker with cubed ice and Ice Bites.

See all Q&A for this product

The freezer suddenly stopped cooling and ruined our food. The fridge is only 17 months old and has already had two issues—one was resolved, but the other wasn't, and now it's out of the manufacturer's warranty. Does anyone know how to fix this problem?

Hi Olatech,

We understand how you feel regarding this fridge. We are here to help you with it.

We recommend checking the resources below for steps to take when the fridge is not cooling. Please watch the video and kindly clok on the embedded words for more details.

Refrigerator or freezer is not cooling at all:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all

Should you still need support, please don’t hesitate to reach out to us through the channels below.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, provide us with this reference number (1147358288), and it will help our team pull up your information.

^Rodel

1 year, 9 months ago

Posted by:

Samsung

Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - White Glass

Extra-large capacity 4-Door French Door Refrigerator; a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.

See all Q&A for this product

We just recently purchased the Samsung BESPOKE refrigerator. The technician that installed the water line connection lifted the refrigerator to pull forward by the doors while open instead of pulling it forward from the sides. Is that okay?

Hi Amber,

Here is the link on how to properly move the fridge.

https://www.youtube.com/watch?v=36cNT7FWCNs

Should you still need support, please don’t hesitate to reach out to us through the channels below.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, provide us with this reference number (1147357999), and it will help our team pull up your information.

^Rodel

1 year, 9 months ago

Posted by:

Samsung

Samsung - Galaxy Tab S10+/S9+/S9 FE+ Smart Book Cover - Black

Protect your Galaxy Tab S10+/S9+/S9 FE+ with a cover that's both versatile and stylish. Not only does it help protect from everyday wear and tear, but it also features an easily detachable platform that allows for quick transitions between portrait and landscape modes, providing an unparalleled viewing experience.

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Is this the tablet and the case or just the case for the tablet?

Thank you for taking the time to reach out to us with your questions, CeeJay. Protect your Galaxy Tab S9+ and Galaxy Tab S9 FE+ with a cover that's both versatile and stylish. This book cover does not come with the tablet included. For any further questions, reach out to us at Support. -Kelvin

1 year, 9 months ago

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Samsung

Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue

Transform all you do and how you do it with Galaxy Book4 Edge, the first Galaxy PC built for AI, now with Copilot+ PC. With an innovative Snapdragon X Elite processor powering industry leading intelligence, it~s designed to help you unlock higher levels of productivity, communication, creativity and more. Galaxy Book4 Edge revolutionizes your PC experience with intuitive AI-powered features right at your fingertips. Searching for a document, email, or web page on your PC? Now you can just describe how you remember something, and Recall* will find it, instantly. Just provide a short description of what you remember and let your PC do the rest. Controlling your Galaxy AI phone is now easier too ~ call, text, set reminders and more from the convenience of your PC.~ From international webinars to chatting with others overseas, get accurate subtitles in real time with automatic Live Captions~ that translate 44 languages into English. And when you~re feeling creative, light your spark with Cocreator~ and amplify your artwork on the stunning 3K AMOLED touchscreen display. Embrace the power and unlimited possibilities of AI with Galaxy Book4 Edge.

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What version of W-Fi is included? 7?

Thank you for reaching out. We appreciate your question. The Book4 Edge features Wi-Fi 7 802.11be technology, unleashing power-packed performance with an advanced NPU and Snapdragon X Elite, a next-gen processor available first in Galaxy Book4 Edge. This chipset is designed for Galaxy AI, transforming how you create, communicate, and play with an all-new PC experience. If you have any other questions, reach out to us at Support. -Kelvin

1 year, 9 months ago

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Samsung

Samsung - HW-C400/ZA 2.0 Channel C-Series Soundbar with Built-in Woofer - Black

Add a soundbar. Enjoy everything more. From concerts to cooking competitions, for binging shows and streaming music, this soundbar is loaded with clever features that you~ll use every day.

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Will this sound bar work with Samsung tv QN43Q60AAFXZA.

Hi! The HW-C450 features two ways to connect to an external device: Digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these two audio connections, you should have no issue connecting the soundbar to your TV. ~Samsung Solutions

1 year, 9 months ago

Posted by:

Samsung

Samsung - HW-S60D 5.0 Channel S-Series All-in-one Soundbar, Dolby Atmos and Q-Symphony - Black

See all Q&A for this product

will this work with 8K@60Hz 4K@120Hz HDMI2.1 Switch 4 in 1 out with Audio Extractor eARC,ARC,7.1Ch,SPDIF 5.1Ch,48Gbps,HDCP2.3 bypass,VRR,IR,3D,HDR 10,Dolby Atmos,compatible with QLED TV,PS5,Xbox,Sonos Soundbar,Apple TV and a lg 27GR83Q-B.AUS?

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Hi! The HW-S60D Soundbar features four ways to connect to an external device: Wi-Fi, HDMI (eARC), digital optical audio, and Bluetooth wireless audio technology. If your device is compatible with one of these four audio connections, you should have no issue connecting the soundbar to your TV. ~Samsung Solutions

1 year, 9 months ago

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Samsung

Samsung - Galaxy A15 5G 128GB (Unlocked) - Blue Black

Awesome belongs to anyone with Galaxy A15 5G. Built with all the essential features, Galaxy A15 5G makes it easier to embrace cutting edge innovation while providing unmatched value. Immerse yourself in your favorite content, with Samsung TV Plus, showcased in crisp clarity on a bright display. Capture and cherish precious moments spent with friends and family using a triple lens camera system, and never worry about running out of space with expandable storage. Power through your day with a reliable battery that charges at lightning speed with Super Fast Charging. Plus, with Samsung Wallet and four years of softwareupdates included, you can trust that your A15 5G can support your every need. Experience the awesomeness in every day with Galaxy A15 5G where innovation meets accessibility. Awesome experience. Awesome value.

Is the storage expandable via micro SD slot?

We appreciate you reaching out to us with your question! We are more than happy to help you. The Galaxy A15 5G comes with 4GB of RAM and 128GB of storage, which can be expanded by up to 1TB with a microSD card. The phone features stunning displays, large storage capacities, and incredible cameras, making it a powerful phone companion. If you have any other questions or concerns, feel free to reach out to us at Support. - Kelvin

1 year, 9 months ago

Posted by:

Samsung