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April 24, 2013
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Samsung - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black

Experience our greatest of all time-level audio synchronized with your TV~s speakers* and customized to your living space. With intelligently tuned, 11.1.4 Ch. True Dolby Atmos Sound, the Q990D stands above the rest.

What's the best way to attach 3 tvs in a media room to the Q990D and run the sound thru the system? Does the remote switch the sound from one tv to another?

Hi martyksu. The HW-Q990D features four ways to connect to an external device: Wi-Fi, HDMI (eARC), HDMI, digital optical audio, and Bluetooth wireless audio technology. If your TV's is compatible with one of these four audio connections, you should have no issue connecting the soundbar to your TV. You must use the soundbar's remote to switch the source so the audio comes from the desired TV. Please know you can only get Dolby Atmos via HDMI (eArc) or if you have a 2022 Samsung TV with Wireless Dolby Atmos when connected to it via Wi-Fi. ~Samsung Solutions

1 year, 9 months ago

Posted by:

Samsung

Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Matte Black Steel

This Samsung Over-the-Range Microwave conveniently syncs with your Samsung range or cooktop so that ventilation and lighting will turn on automatically when you turn on the burners. Through the SmartThings app, you can remotely adjust ventilation speed and cooking time right from your smartphone and receive alerts when heating or cooking is finished. It also has an extra-large 2.1 cu. ft. capacity that will accommodate even your largest dishes, and glass touch controls illuminate with a simple touch and dim when not in use for a clean, seamless look.

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Does this microwave have express cooking buttons and a 30 second button? Does it have a pause button?

Hello Carol,

Yes, this microwave model offers a feature called "Auto Cook," which allows you to cook at a pre-set time. For details, please refer to pages 23-28 of the manual link below. For steps to pause during cooking time, please check page 15 under "Stop Button"

User manual
https://downloadcenter.samsung.com/content/UM/202402/20240227133717890/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

Please provide us with this reference number (1147536481) to help our team pull up your information when you message us.

Thank you.

-Kimberly

1 year, 9 months ago

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Samsung

Samsung - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - White

Samsung's 5.5 cu. ft. Extra-Large Capacity Top Load Washing Machine is equipped with Super Speed Wash, which powerfully cleans a full load of laundry in just 28 minutes without sacrificing cleaning performance. With Wi-Fi connectivity, you can remotely start, stop, or delay your smart washer from our simple-to use SmartThings App. Active Waterjet, a built-in water faucet, lets you easily pretreat heavily soiled and stained clothes.

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My washer is new, but it's not getting my whites white....what can I do?

Hello Dixie,

We recognize your feelings regarding your new washer. We would love to extend our help with your experience.

Below is a website to help you with unclean clothes after washing them. Please check the embedded words.

Clothes are not clean after washing in the Samsung washing machine
https://www.samsung.com/us/support/troubleshooting/TSG01108627/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

Please provide us with this reference number (1147536478) to help our team pull up your information when you message us.

Thank you.

-Kimberly

1 year, 9 months ago

Posted by:

Samsung

Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with AI Home Display - Stainless Steel

Samsung's AI induction range features a 7" AI Home LCD Display that provides personalized recipe recommendations, allows you to search for and follow video recipes, and gives you access to your favorite apps so you can see who's at your door through your video doorbell and more. You can monitor your food closely with an integrated Smart Oven Camera and set the tone of your kitchen with built-in Ambient Edge Lighting.

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I ordered this stove , waiting for delivery. I am excited about using it, but have one concern. No knobs, which is ok. Only, will the electronic features for working on/off features, plus temperature etc, be easy to use?

Hi Tess,

We are glad to hear you are looking forward to your range purchase. We would love to guide you on how to use the product.

For safety guidelines and instructions on operating the cooktop and oven, please refer to pages 23-48 of the manual link below.

User manual
https://downloadcenter.samsung.com/content/UM/202408/20240802134350849/O_IB_FULL_NE9100D_NSI6DG9900SRAA_NSI6DG9900SRAC_EN.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

Please provide us with this reference number (1147535568) to help our team pull up your information when you message us.

Thank you.

-Kimberly

1 year, 9 months ago

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Samsung

Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo with Ventless Heat Pump - Dark Steel

The Samsung Bespoke AI Laundry Ventless Combo machine is the industry~s fastest and largest All-in-One Combo washer & dryer.Forget waiting at home to switch clothes to the dryer, this All in One washes and dries in one machine leaving your clothes clean and dry in 98 minutes with the Super Speed cycle Designed to save space and time, it's fast drying performance combined with an intelligent wash system makes laundry day less of a chore. Plug this ventless combo in any standard 120v outlet for easy installation anywhere in your home.

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This machine comes with AI technology. I would assume that all settings can also be manually accessed from the front of the machine and not JUST through a phone app? Need to confirm.

Greetings,

Yes, you may manually control our AI laundry combo using the LCD panel.

For more details about the cycles and how to operate the panel, please refer to pages 43-46 of the manual link below.

User manual
https://downloadcenter.samsung.com/content/UM/202407/20240715104812449/OID74251_IB_T-PJT_WD8000D_7LCD_EN_CFR_MES_240712.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

Please provide us with this reference number (1147534950) to help our team pull up your information when you message us.

Thank you.

-Kimberly

1 year, 9 months ago

Posted by:

Samsung

Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

Samsung~s dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly dry without damaging your clothes. Also, with 7.5 cu. ft. capacity and 10 preset drying cycles, you can do fewer loads in less time and fulfill almost every drying need.

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This is 240 but how many amps ?????????

Hi Ezequiel,

The required ampere for this dryer model is 30.

If you have further questions or inquiries, these are the platforms on which you can reach us:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

Please provide us with this reference number (1147534967) to help our team pull up your information when you message us.

Thank you.

-Kimberly

1 year, 9 months ago

Posted by:

Samsung

Samsung - 55 Class Q60D Series QLED 4K Smart Tizen TV (2024)

This advanced TV features a bright new world of color and contrast, with 4K upscaling and seamless motion for crisp, smooth content.

Does this unit have picture in picture?

James - PiP (Picture in Picture) capability is available by using our Multi View feature. With Multi View, you can view media from different sources, such as an app, Blu-ray player, or game console, on the main screen while also mirroring your phone to the smaller screen. When using PiP, you can select the position of the smaller screen when it’s displayed on the main screen. You can also choose the top left and top right corners, or the bottom left and bottom right corners for the smaller screen. If you don’t like where you placed the smaller screen, you can always change it later. Hope this helps!
~ Samsung Specialist

1 year, 9 months ago

Posted by:

Samsung

Samsung - Galaxy Tab S10+/S9+/S9 FE+ Smart Book Cover - Black

Protect your Galaxy Tab S10+/S9+/S9 FE+ with a cover that's both versatile and stylish. Not only does it help protect from everyday wear and tear, but it also features an easily detachable platform that allows for quick transitions between portrait and landscape modes, providing an unparalleled viewing experience.

Do you have touch screen tablets?

Howdy, thanks for taking the available time out of your day to ask us your question about the Samsung Galaxy Tablets. Yes, our tablets are touchscreen enabled devices. If you have any other questions for us, feel free to reach out to Samsung Support. Thanks for choosing Samsung! - Debra

1 year, 9 months ago

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Samsung

Samsung - 990 EVO SSD 2TB Internal SSD PCIe Gen 4x4 | Gen 5x2 M.2 2280, Speeds Up to 5,000MB/s

Fast speeds. Power efficiency. Temperature control. It~s everything you want in a storage device. It's compatible with the latest PCIe 4.0 x4 and PCIe 5.0 x2 interfaces, and boasts improved performance compared to 970 EVO Plus.

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will it work with dell inspiron 7386?

Best Answer

andrelb:

Yes. Specs for the Dell Inspiron 7386 indicate support for M.2 2280 drives, such as the 990 EVO.

- Samsung Memory

1 year, 9 months ago

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Samsung

Samsung - SWA-9200S/ZA 2.0 Channel Wireless Rear Speaker Kit - Black

Connect easily and wirelessly to Samsung speakers for room-filling sound.

Is the HW-S800D ultra slim soundbar model compatible with the SWA-9200S wireless rear speakers model?

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(click to see full-size image)

Hi koson23! No, but the HW-Q800D Soundbar is compatible with the SWA-9500S Wireless Rear Speakers. ~ Samsung Solutions

1 year, 9 months ago

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Samsung