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April 24, 2013
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June 26, 2026
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Samsung - Quick-Connect Auto Ice Maker Kit - White

Enjoy more flexibility with an optional ice maker, which can be installed whenever you need to make ice, and then removed when you need additional storage space

See all Q&A for this product

Ice maker makes ice yet drips water on the ice after dumping freezing the whole bucket.

Hi Brian,

Maximizing your refrigerator's features is important. Let's get the information you need to ensure the fridge operates smoothly.

The link below will guide you in ensuring the ice maker is running properly by selecting the scenario that best fits your situation and learning more by checking the hyperlinks or watching the embedded video.

Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/

Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number (1147504568) to help our team pull up your information when you message us.

Have a great day,

-Ernest-

1 year, 9 months ago

Posted by:

Samsung

Samsung - 55 Class S95D Series OLED 4K Glare-Free Smart Tizen TV (2024)

This premium Samsung AI TV features dramatic detail, reduced glare, and our most powerful brightness. Smooth motion, depth and 4K processing make for a non-stop, breathtaking picture.

I just purchased a Samsung QN55S85DAEXZA OLED TIZEN TV. I made sure that this TV is Alexa compatible, but I failed to ask if I need an actual Alexa device to network with the TV or just the Alexa app on my cell phone. Thanks!

Hi LTD1955 - No standalone device needed! You can utilize built-in Alexa without having an Echo, Dot, etc.
~ Samsung Specialist

1 year, 9 months ago

Posted by:

Samsung

Samsung - 48" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)

This premium TV features a detailed image, strong contrast and clear motion. Increased depth and AI-powered 4K upscaling all work to bring clarity to your content.

Can you stream Peacock on this model?

Yes, the Peacock app can be installed.
~ Samsung Specialist

1 year, 9 months ago

Posted by:

Samsung

Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel

Heavy-duty StormWash is beautifully designed with a flat handle and has powerful rotating spray jets that clean at every angle for tough-to-reach spots. Take advantage of silent washes for a quieter kitchen at 48dBA sound level. The AutoRelease door automatically opens to circulate air and improve drying performance, while the third rack provides additional loading capacity.

When the cycle is finished water still on the bottom of the dishwasher. It is not draining completely. Thank you

Greetings,

The dishwasher is one of the most commonly used appliances in a household for convenience. Let's get the information you need to ensure yours provides the best results.

The link below will help you ensure the dishwasher is draining properly. Learn more by checking the hyperlinks.

Samsung dishwasher is not draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/

Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number (1147504475) to help our team pull up your information when you message us.

Have a great day.

-Ernest-

1 year, 9 months ago

Posted by:

Samsung

Samsung - OBX 6.0 cu. ft. Freestanding Gas Range with WiFi, No-Preheat Air Fry & Convection - Stainless Steel

Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.

does it have a bottom drawer

Hi there,

Yes, this range model has a bottom drawer. For reference, check the link below and see page 14 (Layout).

User manual:
https://downloadcenter.samsung.com/content/UM/202405/20240517165152446/01._DG68-01339A-07_NX60A6511SS_AA_EN.pdf

Have a great day,

-Ernest-

1 year, 9 months ago

Posted by:

Samsung

Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White

Samsung~s dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly dry without damaging your clothes. Also, with 7.5 cu. ft. capacity and 10 preset drying cycles, you can do fewer loads in less time and fulfill almost every drying need.

See all Q&A for this product

Will my existing washer (WF45K6500AW/A2. 11) be compatible with this dryer ?

Hello Nevi,

No, this dryer (DVG45T6000W) is not compatible with your washer (WF45K6500AW/A2), if you plan on stacking them together. We recommend having the matching washer for this dryer, which is WF45T6000AW.

If you have further questions or inquiries, these are the platforms on which you can reach us:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

Please provide us with this reference number (1147503267) to help our team pull up your information when you message us.

Thank you.

-Kimberly

1 year, 9 months ago

Posted by:

Samsung

Samsung - 75 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)

This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling

I live in the middle of nowhere, and there is no actual service out here for internet and cable so the only actual wifi we have is our phone, does this TV work with the old-fashioned antennas?

Hi lola,

Yes, you can connect an external antenna to access local channels.

~Samsung Advisor

1 year, 9 months ago

Posted by:

Samsung

Samsung - 75 Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)

This Samsung AI TV features crisp resolution, clear motion and high contrast. It has a brilliant and smooth picture made possible by ultra-fine lighting and brightness ~ all with a 3D-like image and sound to enhance your viewing experience.

See all Q&A for this product

Can you screen mirror to this tv from Samsung mobile devices using Dex? How well does it pair up with the Sony ht-a7000 soundbar?

Snowynorth - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist

1 year, 9 months ago

Posted by:

Samsung

Samsung - 48" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)

This premium TV features a detailed image, strong contrast and clear motion. Increased depth and AI-powered 4K upscaling all work to bring clarity to your content.

Web browser?

ERSGT - The S90D features a built-in Web Browser app.
~ Samsung Specialist

1 year, 9 months ago

Posted by:

Samsung

Samsung - 85 Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.

Does it have a browser?

Best Answer

Hi DanyoG,

Yes, the DU7200 TV has an internet browser.

~Samsung Advisor

1 year, 9 months ago

Posted by:

Samsung