Greetings,
Thank you for reaching out and sharing your experience with your Samsung refrigerator. We truly appreciate your choice of our product and understand the importance of having a convenient and functional fridge setup.
Regarding the adjustable shelf that slides back, the design and functionality can vary between different refrigerator models. Many of our models feature versatile shelving options, including adjustable and sliding shelves, to enhance your storage experience. However, specific features can differ based on the exact model you own.
Yes, Regarding the adjustable shelf, we're pleased to inform you that the shelves in many Samsung refrigerator models are indeed removable and adjustable. This feature is designed to provide you with flexibility in organizing your fridge. However, to maintain optimal energy efficiency, keeping all shelves, drawers, and baskets in their original positions is best.
For more information, please see page 20 under the "note" section and pages 66-68 for details of the removable shelves in the manual.
Manual
https://downloadcenter.samsung.com/content/UM/202310/20231026145349567/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147207778) to help our team gather your information.
Have a great day.
^Charles