Hi Cindy,
Please see the "Installation" section on pages 35 - 37 of the user's manual to check the installation of your fridge door.
User's Manual
https://downloadcenter.samsung.com/content/UM/202401/20240126140421266/T-TYPE_RF9000D_DA68-04752V-00_EN_MES_CFR_240119.pdf
Should you need more assistance, please feel free to get back to us via the following options:
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3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147157107 to help our team pull up your information.
Have a great day.
^Aloe