Samsung
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- Answer Count71203
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- First AnswerApril 24, 2013
- Last AnswerMay 1, 2026
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Samsung 30" Double Wall Ovens feature stunning glass stainless steel finishes that blend seamlessly with the d~cor of your kitchen. Rich with features like Steam Cook, Air Sous Vide, and Air Fry, you'll enjoy cooking just like a professional in your own kitchen.
Are there controls to turn off the convection fans, effectively turning the convection oven to a traditional oven should you choose?
Hi Chris,
No, there is no option to turn off the fans or turn the appliance into a regular baking oven. However, it does have a regular baking mode and a steam bake mode if needed.
Please see page 34 under the "Basic baking and broiling instructions" and page 35 under the "Steam Bake, Steam Roast" sections of the manual.
Manual
https://downloadcenter.samsung.com/content/UM/202403/20240307163955288/O_01._IB_FULL_NV51CG600DSS_AA_NV7000C_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147147018) to help our team gather your information.
Have a great day.
^Charles
No, there is no option to turn off the fans or turn the appliance into a regular baking oven. However, it does have a regular baking mode and a steam bake mode if needed.
Please see page 34 under the "Basic baking and broiling instructions" and page 35 under the "Steam Bake, Steam Roast" sections of the manual.
Manual
https://downloadcenter.samsung.com/content/UM/202403/20240307163955288/O_01._IB_FULL_NV51CG600DSS_AA_NV7000C_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147147018) to help our team gather your information.
Have a great day.
^Charles
1 year, 11 months ago
by
Posted by:
Samsung
Samsung's 4-Door French Door 28 cu. ft. Refrigerator with modern design features FlexZone Drawer which has four temperature settings for storing various food items. Twin Cooling Plus optimizes the temperature and humidity in the fridge and freezer.
I have the RF28R7201SR/AA model. Worked great. However this month the control panel on the right side by the right door is frozen. It shows the temperature and all the settings are on, but I can't make any changes. It's stuck. I held the buttons 3 second
We understand how important it is to ensure your appliances perform well, Ahmad. Let's get the information you need to get the control panel working.
The link below will help you address the control panel of the unit and give you more information by checking the hyperlinks and watching the video. Please select the scenario that best fits your situation.
Refrigerator panel or Family Hub screen is blank or not responding:
https://www.samsung.com/us/support/troubleshooting/TSG01202605/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147146774) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
The link below will help you address the control panel of the unit and give you more information by checking the hyperlinks and watching the video. Please select the scenario that best fits your situation.
Refrigerator panel or Family Hub screen is blank or not responding:
https://www.samsung.com/us/support/troubleshooting/TSG01202605/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147146774) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
1 year, 11 months ago
by
Posted by:
Samsung
Be ready when the big screen beckons. Bring the action with The Freestyle Gen 2 with Gaming Hub, a smart theater you can take to-go. It brings you the best experience at any size, so you can make motion picture magic in minutes
Can I mirror the image of the projector so that I can see the video back wards? Like inverted image? So instead of AHM8O it is O8MHA.
This lifestyle TV helps you curate your own gallery with works of art or personal photos. It~s customizable and showcases expert validated color and 4K resolution.
Will the Samsung Frame 2024 remote work through wood cabinet doors? We have a Sony BluRay DVD player. Can this be controlled through the Frame TV remote? Is this TV compatible with a Uverse DVR receiver, or Direct TV streaming?
Samsung - 60 Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
Does anyone have issues with the volume not working time to time and having to unplug to reset?
Hi CraigV,
If you are having issues with the sound on your DU7200 TV, please try the following steps:
1) Set Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output.
2) Ensure you are running the latest Firmware. Go to Settings> Support> Software Update.
3) Run a cold boot. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
If you continue to have issues, please reach out to us so we can further troubleshoot or schedule warranty service. Thanks for being a Samsung customer!
To contact us, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~Samsung Advisor
If you are having issues with the sound on your DU7200 TV, please try the following steps:
1) Set Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output.
2) Ensure you are running the latest Firmware. Go to Settings> Support> Software Update.
3) Run a cold boot. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
If you continue to have issues, please reach out to us so we can further troubleshoot or schedule warranty service. Thanks for being a Samsung customer!
To contact us, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~Samsung Advisor
1 year, 11 months ago
by
Posted by:
Samsung
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
Samsung - 55 Class DU8000 Series Crystal UHD Smart Tizen TV (2024)
This essential TV features a thin design that practically blends into your wall with thousands of on demand shows and movies for free. All that extra content comes in crisp 4K and prismatic color AirSlim.
does this set have ambient mode to display art or nature scenes an can it include reg. temote, not solar?
Samsung Mega Capacity 3-Door French Door Counter Depth refrigerator features 27 cu. ft. capacity, Dual Auto Ice Maker and a modern design. Store more groceries, including big and bulky items. The Dual Auto Ice Maker makes two types of ice ~ cubed, or Ice Bites that chill your drink faster.
Can I use only one of the ice bins to have more freezer storage?
Hi there,
No, because the ice bins cannot be separated, and their space in the freezer is designed only for cubed ice and ice bites.
For reference, please see the second picture in the "Dual Auto ice maker" section on the product page's features section.
Product page
https://www.samsung.com/ca/refrigerators/french-door/rf6500cc-3door-french-door-large-27-cu-ft-stainless-steel-rf27cg5100sraa/#benefit
Have a great day.
^Aloe
No, because the ice bins cannot be separated, and their space in the freezer is designed only for cubed ice and ice bites.
For reference, please see the second picture in the "Dual Auto ice maker" section on the product page's features section.
Product page
https://www.samsung.com/ca/refrigerators/french-door/rf6500cc-3door-french-door-large-27-cu-ft-stainless-steel-rf27cg5100sraa/#benefit
Have a great day.
^Aloe
1 year, 11 months ago
by
Posted by:
Samsung
Samsung's smart gas range features a stylish and contemporary Bespoke design with a recessed handle that seamlessly blends into your kitchen for an elegant and minimalist look. Air Sous Vide locks in flavor and moisture so you can enjoy gourmet cooking at home and Air Fry built into the oven lets you cook healthier fried food
Does stove have a clock ? Can you see time on clock while oven is on ?
Hi there,
Yes, the range does have a clock function feature. And it will show on the range control panel.
To set the clock, please see page 16 of the manual for instructions.
Manual
https://downloadcenter.samsung.com/content/UM/202405/20240503153715594/01._DG68-01614A-01_IB_FULL_NX9100D_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147145305) to help our team gather your information.
Have a great day.
^Charles
Yes, the range does have a clock function feature. And it will show on the range control panel.
To set the clock, please see page 16 of the manual for instructions.
Manual
https://downloadcenter.samsung.com/content/UM/202405/20240503153715594/01._DG68-01614A-01_IB_FULL_NX9100D_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147145305) to help our team gather your information.
Have a great day.
^Charles
1 year, 11 months ago
by
Posted by:
Samsung
Samsung's smart induction range features an Anti-Scratch Matte Glass Cooktop 54% more scratch resistant and more durable, that will keep your range looking like new. The contemporary Bespoke design with a recessed handle will seamlessly blend into your kitchen for an elegant and minimalist look. Air Fry built into the oven lets you cook healthier fried food
What trim package or types are needed for this stove top to cover the small gaps between the stove and countertop.
Hi Heather,
To cover small gaps between your stovetop and countertop, you will typically need to use trim kits or gap fillers designed for this purpose. Here are some options you can consider:
To find the correct accessories for the Samsung range, you can visit the Samsung website for accessories and parts. Additionally, contacting Samsung customer support or visiting a local appliance store can provide further assistance and ensure you get the right fit for your range.
Please see the link for the accessories related of the range at the link below.
accessories related
https://www.samsung.com/us/home-appliances/ranges/electric-induction/bespoke-6-3-cu-ft-smart-slide-in-induction-range-with-anti-scratch-glass-cooktop-air-fry-in-white-glass-nsi6db930012aa/#related
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147145084) to help our team gather your information.
Have a great day.
^Charles
To cover small gaps between your stovetop and countertop, you will typically need to use trim kits or gap fillers designed for this purpose. Here are some options you can consider:
To find the correct accessories for the Samsung range, you can visit the Samsung website for accessories and parts. Additionally, contacting Samsung customer support or visiting a local appliance store can provide further assistance and ensure you get the right fit for your range.
Please see the link for the accessories related of the range at the link below.
accessories related
https://www.samsung.com/us/home-appliances/ranges/electric-induction/bespoke-6-3-cu-ft-smart-slide-in-induction-range-with-anti-scratch-glass-cooktop-air-fry-in-white-glass-nsi6db930012aa/#related
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147145084) to help our team gather your information.
Have a great day.
^Charles
1 year, 11 months ago
by
Posted by:
Samsung