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Samsung - 50 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)

This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling

Are the location of the support legs adjustable? I need them to adjust to within a 28" span to fit on my TV stand.

Hi RobertR,

The 50" DU6900 TV legs are not adjustable and are 29.6" apart. The 55" DU7200 TV legs are adjustable and can be set at 32.5" or 10".

~Samsung Advisor

1 year, 11 months ago

Posted by:

Samsung

Samsung - 75 Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.

What is the return rate?

Hi there,

To best understand your question, please reach out to us at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/

~ Samsung Advisor

1 year, 11 months ago

Posted by:

Samsung

Samsung - OBX 27.4 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel

Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.

We have purchased this and are very disappointed with ice maker, what are specs on the amount of ice it should be producing

Hi there,

The ice maker is capable of making 10 pounds of ice a day but it's only capable of holding 2 pounds of ice at a time.

If you need more ice, we recommend you empty the ice bucket once it's full so the ice maker can produce more ice.

^Rodel

1 year, 11 months ago

Posted by:

Samsung

Samsung - 65 Class DU8000 Series Crystal UHD Smart Tizen TV (2024)

This essential TV features a thin design that practically blends into your wall with thousands of on demand shows and movies for free. All that extra content comes in crisp 4K and prismatic color AirSlim.

What size bolts are needed for wall mount bracket on back of tv?

Hi,

The 65" DU8000 TV will need a wall mount compatible with a VESA Map of 600x400mm. Screws and adapters are not included with your TV. You will need 4 x M8 screws, 11-13 mm length, and 1.25mm pitch.

~Samsung Advisor

1 year, 11 months ago

Posted by:

Samsung

Samsung - 50 Class DU8000 Series Crystal UHD Smart Tizen TV (2024)

2 QUESTIONS: WHAT IS THE YEAR MODEL? CAN ALEXA BE TURNED OFF?

Hi Chuck,

The DU8000 was released in 2024. Yes, Alexa can be turned off.

~Samsung Advisor

1 year, 11 months ago

Posted by:

Samsung

Samsung - BESPOKE Side-by-Side Counter Depth Smart Refrigerator with Beverage Center - White Glass

A Bespoke Counter Depth Side-by-Side refrigerator lets you create a stylish kitchen with your choice of color and finish: White Glass or Fingerprint Resistant Stainless Steel. The Beverage Center provides quick and easy access to refreshing cold and filtered water. Dual Auto Ice Maker makes two types of ices - cubed or Ice Bites. Plus, Power Touch Sensor lets you open doors effortlessly with a light touch.

Hi! Do you need a water line for the ice/water?

Hi Jazzy,

Yes, you need to connect the fridge to a water supply line.

^Rodel

1 year, 11 months ago

Posted by:

Samsung

Samsung - HW-S60D 5.0 Channel S-Series All-in-one Soundbar, Dolby Atmos and Q-Symphony - Black

Enjoy Dolby Atmos sound from above and around without requiring HDMI cables. Perfectly synchronized TV and soundbar audio~ bring s a new level of immersion. This all in one soundbar delivers sharp and rich audio with a compact design. ~ Q Symphony requires a compatible 2020 2024 Samsung TV. Please refer to samsung.com for more information.

See all Q&A for this product

If you don't have a Samsung TV, can this still be connected via wifi?

Hello Lulas. The HW-S60D Soundbar can be connected via wi-fi and you can cast your audio to it. However, if your TV is not compatible you will still have the ability to connect to your TV via Bluetooth, optical, or HDMI. ~ Samsung Solutions

1 year, 11 months ago

Posted by:

Samsung

Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel

Extra-large capacity 4-Door French Door Refrigerator will reinvent water and ice the way you want it with Samsung~s AutoFill Water Pitcher and Dual Ice Maker with cubed ice and Ice Bites.

See all Q&A for this product

The freezer suddenly stopped cooling and ruined our food. The fridge is only 17 months old and has already had two issues—one was resolved, but the other wasn't, and now it's out of the manufacturer's warranty. Does anyone know how to fix this problem?

Hi Olatech,

We understand how you feel regarding this fridge. We are here to help you with it.

We recommend checking the resources below for steps to take when the fridge is not cooling. Please watch the video and kindly clok on the embedded words for more details.

Refrigerator or freezer is not cooling at all:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all

Should you still need support, please don’t hesitate to reach out to us through the channels below.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, provide us with this reference number (1147358288), and it will help our team pull up your information.

^Rodel

1 year, 11 months ago

Posted by:

Samsung

Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - White Glass

Extra-large capacity 4-Door French Door Refrigerator; a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.

See all Q&A for this product

We just recently purchased the Samsung BESPOKE refrigerator. The technician that installed the water line connection lifted the refrigerator to pull forward by the doors while open instead of pulling it forward from the sides. Is that okay?

Hi Amber,

Here is the link on how to properly move the fridge.

https://www.youtube.com/watch?v=36cNT7FWCNs

Should you still need support, please don’t hesitate to reach out to us through the channels below.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, provide us with this reference number (1147357999), and it will help our team pull up your information.

^Rodel

1 year, 11 months ago

Posted by:

Samsung

Samsung - Galaxy Tab S10+/S9+/S9 FE+ Smart Book Cover - Black

Protect your Galaxy Tab S10+/S9+/S9 FE+ with a cover that's both versatile and stylish. Not only does it help protect from everyday wear and tear, but it also features an easily detachable platform that allows for quick transitions between portrait and landscape modes, providing an unparalleled viewing experience.

Is this the tablet and the case or just the case for the tablet?

Thank you for taking the time to reach out to us with your questions, CeeJay. Protect your Galaxy Tab S9+ and Galaxy Tab S9 FE+ with a cover that's both versatile and stylish. This book cover does not come with the tablet included. For any further questions, reach out to us at Support. -Kelvin

1 year, 11 months ago

Posted by:

Samsung