Samsung
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- Answer Count72601
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- First AnswerApril 24, 2013
- Last AnswerJune 25, 2026
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Samsung - The Premiere 4K UHD Single Laser Wireless Smart Ultra Short Throw Projector with High Dynamic Range - White
Get ready for a whole new home cinema experience. Experience immersive detail from any angle with the 120-inch wide screen, while crystal 4K resolution provides staggeringly crisp images and optimized color expression.
Is it OK to have this mounted in an outdoor cabana all year round in New Jersey where it will be under the roof but the cabana is open on all side? Also, if this were to be ceiling mounted, can you recommend the proper bracket to mount this item? Thanks
Samsung - 55 Class DU8000 Series Crystal UHD Smart Tizen TV (2024)
This essential TV features a thin design that practically blends into your wall with thousands of on demand shows and movies for free. All that extra content comes in crisp 4K and prismatic color AirSlim.
Our Samsung HW-T450 soundbar is not pairing with our new DU8000 tv. We connected the audio optical cable and tried Bluetooth pairing. Our soundbar doesn’t appear as a possibility.
Hi Connie1032,
It’s unfortunate to hear you’re not receiving sound from your DU8000 TV. There are a few troubleshooting steps you can try:
1) Please check the volume control of your TV, and then check the volume control of the soundbar.
2) Set Sound Output to TV Speaker by going to: Settings > All Settings > Sound > Sound Output
3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings > Sound > Expert Settings > Digital Output Audio Format > Auto
If there is sound but it is not clear, run a diagnostic test. On the remote control, press the Home button. Go to Settings > Support > Device Care > Self Diagnosis > Sound Test.
I hope this helps. Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
~Samsung Advisor
It’s unfortunate to hear you’re not receiving sound from your DU8000 TV. There are a few troubleshooting steps you can try:
1) Please check the volume control of your TV, and then check the volume control of the soundbar.
2) Set Sound Output to TV Speaker by going to: Settings > All Settings > Sound > Sound Output
3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings > Sound > Expert Settings > Digital Output Audio Format > Auto
If there is sound but it is not clear, run a diagnostic test. On the remote control, press the Home button. Go to Settings > Support > Device Care > Self Diagnosis > Sound Test.
I hope this helps. Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
~Samsung Advisor
2 years ago
by
Posted by:
Samsung
Samsung - 98 Class Q80C QLED 4K UHD Smart Tizen TV (2023)
Don~t settle for basic. Punch up the contrast with super-precise LEDs and elevate the ordinary to something more impressive. Direct Full Array and Dolby Atmos technology headline Samsung QLED~s refined audio/visual experience
Question is this the best picture that Samsung offer in a TV the 98 q80c thanks
J1957 - This will vastly depend on the specific features you're looking for as well as lighting and viewing conditions in your room. Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
~ Samsung Specialist
2 years ago
by
Posted by:
Samsung
Samsung - 50 Class Q60D Series QLED 4K Smart Tizen TV (2024)
This advanced TV features a bright new world of color and contrast, with 4K upscaling and seamless motion for crisp, smooth content.
Samsung - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
This premium TV features a detailed image, strong contrast and clear motion. Increased depth and AI-powered 4K upscaling all work to bring clarity to your content.
Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Zone and Auto Open Door - White Glass
Samsung's Bespoke 4-Door Flex Counter Depth 23 cu. ft. Refrigerator features Beverage Zone with a fridge within your fridge. Choose from two temperature settings for the Beverage Zone, plus get quick and easy access to refreshingly cold water two ways. With Auto Open Door, you can fully open doors with a light touch even if your hands are full.
My refrigerator space is 72 inches. Does it fit
Dear Venkat,
Thank you for contacting us with your question about fitting your refrigerator. We're delighted to assist you in ensuring you have the perfect fit for your space.
NO, the fridge requires 73 inches in height.
Please see page 2 under the"Product Dimensions" section of the appliance quick guide link below for the details.
Quick guide
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/bespoke/rf23db970012aa/RF23DB9700_Counter_Depth_V3.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147242374) to help our team gather your information.
Have a great day.
^Charles
Thank you for contacting us with your question about fitting your refrigerator. We're delighted to assist you in ensuring you have the perfect fit for your space.
NO, the fridge requires 73 inches in height.
Please see page 2 under the"Product Dimensions" section of the appliance quick guide link below for the details.
Quick guide
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/bespoke/rf23db970012aa/RF23DB9700_Counter_Depth_V3.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147242374) to help our team gather your information.
Have a great day.
^Charles
2 years ago
by
Posted by:
Samsung
Samsung - SWA-9200S/ZA 2.0 Channel Wireless Rear Speaker Kit - Black
Connect easily and wirelessly to Samsung speakers for room-filling sound.
Samsung - 43 Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
do you have to do something at set up to make the volume control on the remote work?
Hi jdub,
Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust the volume, and to MUTE the sound, you need to PRESS it in. If that same button is pressed for more than 1 second, the Accessibility Shortcuts appear.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust the volume, and to MUTE the sound, you need to PRESS it in. If that same button is pressed for more than 1 second, the Accessibility Shortcuts appear.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
2 years ago
by
Posted by:
Samsung
Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
33" wide Smart Counter Depth 3-Door French Door Refrigerator with a modern look that blends seamlessly into your kitchen.
my icemaker says bin is full, however, its completely empty. how do i get it to notice the empy bin
Hi Skyye,
Thank you for reaching out to us about your icemaker indicating that the bin is full when it is actually empty. We understand how frustrating this can be and are here to assist you.
For additional details, please visit the following links and follow the hyperlink within:
To help your icemaker recognize the empty bin, please try the following suggestions:
Reset the Icemaker:
Test or reset your Samsung ice maker
https://www.samsung.com/us/support/troubleshooting/TSG01207806/
Check the Bin and Sensors:
Ice maker is not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice
Power Cycle the Refrigerator:
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147236198) to help our team gather your information.
Have a great day.
^Charles
Thank you for reaching out to us about your icemaker indicating that the bin is full when it is actually empty. We understand how frustrating this can be and are here to assist you.
For additional details, please visit the following links and follow the hyperlink within:
To help your icemaker recognize the empty bin, please try the following suggestions:
Reset the Icemaker:
Test or reset your Samsung ice maker
https://www.samsung.com/us/support/troubleshooting/TSG01207806/
Check the Bin and Sensors:
Ice maker is not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice
Power Cycle the Refrigerator:
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147236198) to help our team gather your information.
Have a great day.
^Charles
2 years ago
by
Posted by:
Samsung