Samsung
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- Answer Count72613
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- First AnswerApril 24, 2013
- Last AnswerJune 25, 2026
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Large capacity Smart Side-by-Side Refrigerator with In-Door Ice Maker is beautifully designed with a modern look that blends seamlessly into your kitchen and a finish that withstands everyday smudges.
I need a replacement shelf. Where can I find one?
Hi Gonz,
To check the availability and compatibility of a replacement shelf, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368. Our hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday through Friday.
Have a great day.
^Charles
To check the availability and compatibility of a replacement shelf, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368. Our hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday through Friday.
Have a great day.
^Charles
2 years ago
by
Posted by:
Samsung
Samsung Mega Capacity 3-Door French Door refrigerator with 31 cu. ft. comes with four types of ice and a modern design. Store more groceries, including big and bulky items. The Dual Auto Ice Maker makes two types of ice ~ cubed, or Ice Bites while the external dispenser offers two additional ice options, curved and crushed.
My bottom ice maker isn’t making any ice. Some of the frozen food is unfreezing. Is there something wrong with it ?
Hi Rocio,
Thank you for reaching out regarding the issue with your bottom ice maker and the unfreezing of some frozen food. We understand the importance of having all components of your refrigerator functioning properly, and we're here to assist you.
The symptoms you described could indicate a potential issue with the ice maker or the overall cooling system of your refrigerator. To troubleshoot and address this matter effectively, we recommend the following links and the hyperlinks and video instructions:
Check the panel icon to ensure the bottom ice maker is turned on. For more details, please see page 43 under the"Ice Maker" section of the manual.
Manual
https://downloadcenter.samsung.com/content/UM/202310/20231026145349567/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN_MES_CFR.pdf
Cooling issues with Samsung refrigerator or freezer
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147220850) to help our team gather your information.
Have a great day.
^Charles
Thank you for reaching out regarding the issue with your bottom ice maker and the unfreezing of some frozen food. We understand the importance of having all components of your refrigerator functioning properly, and we're here to assist you.
The symptoms you described could indicate a potential issue with the ice maker or the overall cooling system of your refrigerator. To troubleshoot and address this matter effectively, we recommend the following links and the hyperlinks and video instructions:
Check the panel icon to ensure the bottom ice maker is turned on. For more details, please see page 43 under the"Ice Maker" section of the manual.
Manual
https://downloadcenter.samsung.com/content/UM/202310/20231026145349567/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN_MES_CFR.pdf
Cooling issues with Samsung refrigerator or freezer
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147220850) to help our team gather your information.
Have a great day.
^Charles
2 years ago
by
Posted by:
Samsung
Samsung - The Premiere 4K UHD Single Laser Wireless Smart Ultra Short Throw Projector with High Dynamic Range - White
Get ready for a whole new home cinema experience. Experience immersive detail from any angle with the 120-inch wide screen, while crystal 4K resolution provides staggeringly crisp images and optimized color expression.
How close can this be from the wall? Thanks
mkmk - To achieve a full 120" image, you will need to position the LSP7T 16.3" away from the screen, with the bottom of the screen 17.3" above the projector. You can also use the Quick Start Guide (included in-box and on Samsung's website) for assistance with the proper placement of your projector.
~ Samsung Specialist
~ Samsung Specialist
2 years ago
by
Posted by:
Samsung
Samsung - 65" Class S90C OLED 4K UHD Smart Tizen TV (2023)
Prepare to be captivated. Whether you prefer dramatic thrillers or fantasy football, lose yourself in the viewing adventure w ith a contrast rich picture. Let your picture do the talking with the sleek and thin Laser Slim design. You~ll see pure blacks, bright whites and dramatic color, while the audio pulls you into the action thanks to Dolby Atmos built in and Object Tracking Sound Lite. The Samsung OLED experience doesn~t stop there shifting adventures is a breeze with access to the latest Smart TV apps and Samsung Gaming Hub. ~ ~ High speed internet connection, additional gaming service subscriptions and compatible controller required.
Does this tv have split screen, multi view or picture in a picture?
Kimmy - PiP (Picture in Picture) capability is available by using our Multi View feature. With Multi View, you can view media from different sources, such as an app, Blu-ray player, or game console, on the main screen while also mirroring your phone to the smaller screen. When using PiP, you can select the position of the smaller screen when it’s displayed on the main screen. You can also choose the top left and top right corners, or the bottom left and bottom right corners for the smaller screen. If you don’t like where you placed the smaller screen, you can always change it later.
~ Samsung Specialist
~ Samsung Specialist
2 years ago
by
Posted by:
Samsung
Samsung - 43 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
This lifestyle TV helps you curate your own gallery with works of art or personal photos. It~s customizable and showcases expert validated color and 4K resolution.
This lifestyle TV helps you curate your own gallery with works of art or personal photos. It~s customizable and showcases expert validated color and 4K resolution.
While I realize the major effort is to mount this TV flat like a picture frame, can you utilize a standard mount for this television? Not a swivel, but one which angles down slightly. This is the only thing holding us up on our purchase.
This lifestyle TV helps you curate your own gallery with works of art or personal photos. It~s customizable and showcases expert validated color and 4K resolution.
Is an extension available for The One Invisible Connection Cable?
Buddy - A 5m One Invisible Connection Cable is included with the Frame TV, and a 15m version (Model: VG-SOCR15/ZA) is sold separately as an optional accessory.
~ Samsung Specialist
~ Samsung Specialist
2 years ago
by
Posted by:
Samsung
Samsung - 65 Class Q70D Series QLED 4K Smart Tizen TV (2024)
This advanced TV is a casual gamer's dream with 4K upscaling, little lag and access to thousands of video games no console required.
Real 120Hz? or 60Hz? (Not "Turbos") Why this spec is always elusive????
isragv - The Q70D features a 120Hz Refresh Rate. You can also find this spec on this model’s product page – just click Show Full Specs > Key Specs > Refresh Rate: https://www.bestbuy.com/site/samsung-65-class-q70d-series-qled-4k-smart-tizen-tv/6576591.p?skuId=6576591
~ Samsung Specialist
~ Samsung Specialist
2 years ago
by
Posted by:
Samsung
Samsung - 70 Class Q60D Series QLED 4K Smart Tizen TV (2024)
This advanced TV features a bright new world of color and contrast, with 4K upscaling and seamless motion for crisp, smooth content.
Can you give me the width and height dimensions of a 70” TV?
Samsung - 32 Class Q60D Series QLED 4K Smart Tizen TV (2024)
This advanced TV features a bright new world of color and contrast, with 4K upscaling and seamless motion for crisp, smooth content.